Sony HVRM35U Warranty Card (Broadcast and Business Solutions Warranty Card) - Page 1
Sony HVRM35U Manual
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PROFESSIONAL SOLUTIONS OF AMERICA THIS PRODUCT IS FOR PROFESSIONAL USE LIMITED PRODUCT WARRANTY SONY ELECTRONICS INC. ("Sony") warrants this Product against defects in material or workmanship, as follows: A. Labor: B. Parts: C. Territory D. Exceptions: For a period of ninety (90) days from the date of purchase, Sony will, at no charge, repair this Product if determined by Sony to be defective. After the warranty period, the Purchaser must pay all labor charges. For a period of one (1) year from the date of purchase Sony will, at no charge, supply new or rebuilt replacements for parts determined by Sony to be defective. After the warranty period, the Purchaser must pay all parts charges. Warranty coverage is only valid within the United States, excluding territories. Exceptions or limitations to the preceding labor and parts warranty coverage on selected Products are as follows: Storage Products PRODUCT MODEL SERIES LIMITED WARRANTY COVERAGE PERIOD • DSR Recorder/Player ( Including MD Series) • DNW Recorder/Player • DVW Recorder/Player • Labor • Parts • Parts • Parts One (1) year One (1) year, except a) VTR Drum assembly, which is warranted for ninety (90) days, and b) DSR-85 VTR Drum Assembly, which is warranted for 1500 Drum rotation hours or ninety (90) days, whichever occurs first. One (1) year, except hybrid Hard Disk Drive which is warranty for five (5) years. One (1) year, except DVW Mid-Drum Assembly, which is warranted for 1,500 operating hours or one (1) year, whichever occurs first. During warranty period, full credit towards replacement provided for the first 1,000 hours, and if operating hours exceeds 1,000 then credit towards replacement prorated as follows: • MSW Recorder/Player • Parts Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours) 500 Hours One (1) year, except MSW Rotary Upper Drum Assembly, which is warranted for 1,500 operating hours or one (1) year, whichever occurs first. During warranty period, full credit towards replacement provided for the first 1,000 hours and if operating hours exceeds 1000 then credit towards replacement prorated as follows: • HDW/BVW/PVW/UVW Recorder/Player • Parts Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours) 500 Hours One (1) year, except Rotary Upper Drum Assembly and HDW Mid-Drum Assembly, which is warranted for 1,500 operating hours or one (1) year, whichever occurs first. During warranty period, full credit towards replacement provided for the first 500 hours and if operating hours exceeds 500 then, credit towards replacement prorated as follows: • PDW Recorder/Player SD & HD 422 Versions • PDW-F1600 HD422 Recorder/Player • PDW-D1 Drive Unit (MPEG IMX/DVCAM) • Labor • Parts Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours) 1,000 Hours One (1) year One (1) year , except the Optical Drive System which consists of the BRD-P1, BRD-P2, BRD-P200 assemblies, optical laser block, loader and seek motor which are warranted for seven (7) years parts & labor. • PDW-F30, F70, F75 Recorder/Player • PDW-U1 Drive Unit • PDW-70MD,75 MD Recorder/Player • PMW-EX30 • Labor • Parts • Labor • Parts • Labor Two (2) years Two (2) years Product warranty inclusions: • Priority Depot service. • Periodic maintenance performed per manufacture specifications. • Software support including priority telephone support. • Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English language) or 8:30 A.M. - 5:00 P.M. EST (Spanish language) except Sony holidays. Two (2) years Two (2) years • Priority Depot service. • Periodic maintenance performed per manufacture specifications. • Software support including priority telephone support. • Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English language) or 8:30 A.M. - 5:00 P.M. EST (Spanish language) except Sony holidays. One (1) year 11/8/2011 1 of 7