Sony HVRM35U Warranty Card (Broadcast and Business Solutions Warranty Card) - Page 6

PROFESSIONAL SOLUTIONS OF AMERICA THIS PRODUCT IS FOR PROFESSIONAL USE LIMITED PRODUCT WARRANTY Security Products PRODUCT MODEL SERIES LIMITED WARRANTY COVERAGE PERIOD • SNC series Network Cameras • SNT series Video Servers • UNI accessories • SSC series Video Camera • LMD series monitors • HSR, HSRA series Digital Video Recorder • NSR Series Network Surveillance Recorder • YS, YT, SNCA, NSBK, RMM accessories Other Products • Labor • Parts • Labor • Parts • Labor • Labor • Parts • Labor • Labor Three (3) years* (except SNC-Z20 & SNC-RZ30 which is warranted for one (1) year.) Three (3) years* (except SNC-Z20 & SNC-RZ30 which is warranted for one (1) year.) * Purchases on or after July 1, 2010. Purchases prior to July 1, 2010 are warranted for one (1) year. Three (3) years Three (3) years except the camera lens which is warranted for one (1) year One (1) year Two (2) years Two (2) years One (1) year One (1) year PRODUCT MODEL SERIES LIMITED WARRANTY COVERAGE PERIOD • DMX-R100 Digital Audio Mixer • Wired Microphone • DMW Series XPRI Editor • LLC Learning Systems • PCS-1/11/ TL30/TL50/ G50/70 Series/PCS-HG90 Videoconference Systems • FIU-710 Fingerprint ID Unit • FIUK-100 USB Serial Cable • MVS-6000, MVS7000X, MVS-8000A, MVS-8000G, MVS8000X, DVS-9000 • MKS Accessories for MVS Units • Labor • Labor • Parts • Labor • Parts • Labor • Parts • Labor • Parts One (1) year One (1) year One (1) year, except DMW-ST001/2 and OS Hard Disk Drive warranted for three (3) years. Two (2) years Two (2) years, except LL Control Console circuit boards, which are warranted for three (3) years. One (1) year One (1) year on hardware only Two (2) years Two (2) years Product warranty inclusions: • Next business day on-site priority response. • Periodic maintenance performed per manufacturer's specifications. • Software support including priority telephone support. • Toll-free telephone technical support 24/7/365 (English language only) • DFS-800 • DFS-900M • BKDF Accessories for DFS-900M • MPE-200 • PCM-M10 • Opsigate (CMDS-100) • Labor One (1) year • Labor • Labor • Labor • Parts One (1) year One (1) year, exchange program included Three (3) years (hardware) Three (3) years (hardware) Product warranty inclusions • Hardware: Pass through from HP: 24/7 Four (4) hours response (hardware only) • Software: Sold with a mandatory 1, 2 or 3 year support pack 11/8/2011 6 of 7