Sony HVRM35U Warranty Card (Broadcast and Business Solutions Warranty Card) - Page 3

Professional Solutions Of America

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PROFESSIONAL SOLUTIONS OF AMERICA THIS PRODUCT IS FOR PROFESSIONAL USE LIMITED PRODUCT WARRANTY • CCB Series Camera • EVI-300/400 Series • FCB Series Color Camera Module • CCM, DFW, EVI-R, XCD Series Camera • EVI-D/EVI-G Series Pan, Tilt, Zoom Color Camera • XC Series Camera • Labor • Parts • Labor • Labor • Parts Six (6) months Six (6) months One (1) year Three (3) years Three (3) years • PDW-500 Series SD Cameras • PDW-700 HD 422 Camera • PDW-F800 HD422 • PDW-F300 Series HD Cameras • Labor • Parts One (1) year One (1) year except a) CCD Block which is warranted for two (2) years and b) the Optical Drive System which consists of the BRD-P1, BRD-P2, BRD-P100 assemblies, optical laser block, loader and seek motor which are warranted for seven (7) years parts & labor. • Labor Two (2) years • Parts Two (2) years • HVR Series Camcorder • BRC-300, BRC-H700 • HDVF-20A,F700A,F9900 HDVF-C30W,700W, 730W • PMW Camcorder Series • PMW-F3K • PMW-10MD • PMW-500 • HXR-NX5 • HXR-NX70U • HXR-MC2000U • NEX-FS100U/FS100UK • HXCU-100K • HSCU-300K Display Products • Labor • Parts • Labor • Parts • Labor • Labor • Labor • Parts • Labor • Labor Product warranty inclusions: • Priority Depot service. • Periodic maintenance performed per manufacture specifications. • Software support including priority telephone support. • Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English language) or 8:30 A.M. - 5:00 P.M. EST (Spanish language) except Sony holidays. One (1) year One (1) year with the exception of the drum assembly which is warranted for ninety (90) days. One (1) year One (1) year, except the CCD lock which is warranted for two (2) years. One (1) year One (1) year One (1) year One (1) year, except the CCD block which is warranted for two (2) years. One (1) year One (1) year PRODUCT MODEL SERIES LIMITED WARRANTY COVERAGE PERIOD • FWD-LX2 Series Professional • KLH-40X1, 40X1/S, 40X1/SS, 40X1/ST, 40X1/T • KLH-W26, W26/S, W26/ST, W26/T, W32, W32/S, W32/ST, W32/T • Labor • Parts Two (2) years Two (2) years, except the panel, which is warranted against defect for one (1) year. Normal wear (decreased brightness) and image retention (permanent imprint of stationary images on the plasma display) are not covered. Product Warranty Inclusions: • At Sony's discretion, Sony will provide on site service for all defects covered by standard warranty or arrange, at Sony's cost, the exchange of a same or similar refurbished product for the defective unit within the standard warranty period but outside 30 day period following purchase. • 30 Day OBF Replacement: Exchange provided for all defects covered by standard warranty and reported within first 30 days following purchase. *FOR IMPORTANT ADDITIONAL TERMS, CONDITIONS, AND LIMITATION APPLICABLE TO THESE PROGRAMS, PLEASE VISIT HTTP://WWW.SONY.COM/PROFESSIONALSERVICES/WARRANTY/DISPLAY 11/8/2011 3 of 7

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THIS PRODUCT IS FOR PROFESSIONAL USE
PROFESSIONAL SOLUTIONS OF AMERICA
LIMITED PRODUCT WARRANTY
11/8/2011
3 of 7
CCB Series Camera
EVI-300/400 Series
FCB Series Color Camera
Module
Labor
Parts
Six (6) months
Six (6) months
CCM, DFW, EVI-R, XCD
Series Camera
EVI-D/EVI-G Series Pan,
Tilt, Zoom Color Camera
Labor
One (1) year
XC Series Camera
Labor
Parts
Three (3) years
Three (3) years
PDW-500 Series SD
Cameras
PDW-700 HD 422
Camera
PDW-F800 HD422
Labor
Parts
One (1) year
One (1) year except
a)
CCD Block which is warranted for two (2) years and
b)
the Optical Drive
System which consists of the BRD-P1, BRD-P2, BRD-P100 assemblies, optical laser block, loader and
seek motor which are warranted for seven (7) years parts & labor.
PDW-F300 Series HD
Cameras
Labor
Parts
Two (2) years
Two (2) years
Product warranty inclusions:
Priority Depot service.
Periodic maintenance performed per manufacture specifications.
Software support including priority telephone support.
Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English
language) or
8:30 A.M. – 5:00 P.M. EST (Spanish language) except Sony
holidays.
HVR Series Camcorder
Labor
Parts
One (1) year
One (1) year with the exception of the drum assembly which is warranted for ninety (90) days.
BRC-300, BRC-H700
Labor
Parts
One (1) year
One (1) year, except the CCD lock which is warranted for two (2) years.
HDVF-20A,F700A,F9900
HDVF-C30W,700W,
730W
Labor
One (1) year
PMW Camcorder Series
PMW-F3K
PMW-10MD
Labor
One (1) year
PMW-500
Labor
Parts
One (1) year
One (1) year, except the CCD block which is warranted for two (2) years.
HXR-NX5
HXR-NX70U
HXR-MC2000U
NEX-FS100U/FS100UK
Labor
One (1) year
HXCU-100K
HSCU-300K
Labor
One (1) year
Display Products
PRODUCT MODEL SERIES
LIMITED WARRANTY COVERAGE PERIOD
FWD-LX2 Series
Professional
KLH-40X1, 40X1/S,
40X1/SS, 40X1/ST,
40X1/T
KLH-W26, W26/S,
W26/ST, W26/T, W32,
W32/S, W32/ST, W32/T
Labor
Parts
Two
(2) years
Two (2) years, except the panel, which is warranted against defect for one (1) year.
Normal wear
(decreased brightness) and image retention (permanent imprint of stationary images on the plasma
display) are not covered.
Product Warranty Inclusions:
At Sony’s discretion, Sony will provide on site service for all defects covered by standard warranty
or arrange, at Sony’s cost, the exchange of a same or similar refurbished product for the defective
unit within the standard warranty period but outside 30 day period following purchase.
30 Day OBF Replacement: Exchange provided for all defects covered by standard warranty and
reported within first 30 days following purchase.
*FOR IMPORTANT ADDITIONAL TERMS, CONDITIONS, AND LIMITATION APPLICABLE TO THESE
PROGRAMS, PLEASE VISIT
HTTP://WWW.SONY.COM/PROFESSIONALSERVICES/WARRANTY/DISPLAY