Sony HVRM35U Warranty Card (Broadcast and Business Solutions Warranty Card) - Page 3
Professional Solutions Of America
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PROFESSIONAL SOLUTIONS OF AMERICA THIS PRODUCT IS FOR PROFESSIONAL USE LIMITED PRODUCT WARRANTY • CCB Series Camera • EVI-300/400 Series • FCB Series Color Camera Module • CCM, DFW, EVI-R, XCD Series Camera • EVI-D/EVI-G Series Pan, Tilt, Zoom Color Camera • XC Series Camera • Labor • Parts • Labor • Labor • Parts Six (6) months Six (6) months One (1) year Three (3) years Three (3) years • PDW-500 Series SD Cameras • PDW-700 HD 422 Camera • PDW-F800 HD422 • PDW-F300 Series HD Cameras • Labor • Parts One (1) year One (1) year except a) CCD Block which is warranted for two (2) years and b) the Optical Drive System which consists of the BRD-P1, BRD-P2, BRD-P100 assemblies, optical laser block, loader and seek motor which are warranted for seven (7) years parts & labor. • Labor Two (2) years • Parts Two (2) years • HVR Series Camcorder • BRC-300, BRC-H700 • HDVF-20A,F700A,F9900 HDVF-C30W,700W, 730W • PMW Camcorder Series • PMW-F3K • PMW-10MD • PMW-500 • HXR-NX5 • HXR-NX70U • HXR-MC2000U • NEX-FS100U/FS100UK • HXCU-100K • HSCU-300K Display Products • Labor • Parts • Labor • Parts • Labor • Labor • Labor • Parts • Labor • Labor Product warranty inclusions: • Priority Depot service. • Periodic maintenance performed per manufacture specifications. • Software support including priority telephone support. • Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English language) or 8:30 A.M. - 5:00 P.M. EST (Spanish language) except Sony holidays. One (1) year One (1) year with the exception of the drum assembly which is warranted for ninety (90) days. One (1) year One (1) year, except the CCD lock which is warranted for two (2) years. One (1) year One (1) year One (1) year One (1) year, except the CCD block which is warranted for two (2) years. One (1) year One (1) year PRODUCT MODEL SERIES LIMITED WARRANTY COVERAGE PERIOD • FWD-LX2 Series Professional • KLH-40X1, 40X1/S, 40X1/SS, 40X1/ST, 40X1/T • KLH-W26, W26/S, W26/ST, W26/T, W32, W32/S, W32/ST, W32/T • Labor • Parts Two (2) years Two (2) years, except the panel, which is warranted against defect for one (1) year. Normal wear (decreased brightness) and image retention (permanent imprint of stationary images on the plasma display) are not covered. Product Warranty Inclusions: • At Sony's discretion, Sony will provide on site service for all defects covered by standard warranty or arrange, at Sony's cost, the exchange of a same or similar refurbished product for the defective unit within the standard warranty period but outside 30 day period following purchase. • 30 Day OBF Replacement: Exchange provided for all defects covered by standard warranty and reported within first 30 days following purchase. *FOR IMPORTANT ADDITIONAL TERMS, CONDITIONS, AND LIMITATION APPLICABLE TO THESE PROGRAMS, PLEASE VISIT HTTP://WWW.SONY.COM/PROFESSIONALSERVICES/WARRANTY/DISPLAY 11/8/2011 3 of 7