Sony KV-20M42 Operating Instructions - Page 37

Other Information Other Information Troubleshooting If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony dealer. No picture, no sound Poor or no picture, good sound Good picture, no sound No color Only snow appears on the screen Dotted lines or stripes Double images or ghosts
Make sure the power cord is plugged in.
If a red light is flashing on the front of your TV for more than a few minutes, disconnect and reconnect the power cord to restore the TV. If the problem continues, call your local service center.
Check the TV/VIDEO settings: when watching TV, set to TV; when watching video equipment, set to VIDEO (page 9).
Check your PARENTAL CONTROL settings, (see pages 21-23).
Make sure the batteries have been inserted correctly into the remote control.
Try another channel, it could be station trouble.
Adjust PICTURE in the VIDEO menu (page 13).
Adjust BRIGHTNESS in the VIDEO menu (page 13).
Check the antenna and/or cable connections (page 3).
Press MUTING so that MUTING disappears from the screen (page 9).
Check your AUDIO settings. Your TV may be set to SAP (page 14).
Adjust COLOR in the VIDEO menu (page 13).
Check the CABLE setting in the CHANNEL SET UP menu (page 17).
Check the antenna and/or cable connections (page 3).
Make sure the channel selected is currently broadcasting.
Adjust the antenna.
Move the TV away from other electronic equipment. Some electronic equipment can create electrical noise, which can interfere with TV reception.
Check your outdoor antenna or call your cable service. 25