Sony KV-27HS420 Operating Instructions - Page 65
Channels, Video - problems
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Welcome SETUP SETUP Channels Problem Cannot receive upper channels (UHF) when using an antenna TV is fixed to one channel Cannot receive any channels when using cable TV Cannot receive or select channels Possible Remedies ❏ Change the Cable option to Off (see page 52). ❏ Use Auto Program in the Channel Menu to add receivable channels that are not presently in the TV's memory (see page 52). ❏ Use Auto Program in the Channel Menu to add receivable channels that are not presently in the TV's memory (see page 52). ❏ Check your Channel Fix settings (see page 52). ❏ Use Auto Program in the Channel Menu to add receivable channels that are not presently in the TV's memory (see page 52). ❏ Make sure the Cable option is set to On in the Channel Menu (see page 52). ❏ Use Auto Program in the Channel Menu to add receivable TV channels that are not presently in TV memory (see page 52). Video Problem Possible Remedies No picture ❏ If your TV does not turn on, and a red light keeps flashing, your TV may (screen not lit), no sound need service. Call your local Sony Service Center. ❏ Make sure the power cord is plugged in. ❏ Press the POWER button on the front of the TV. ❏ Press the TV/VIDEO button to cycle through the connected video sources. ❏ Try another channel; it could be station trouble. Dark, poor or no ❏ Adjust the Picture option in the Video Menu (see page 46). picture (screen lit), ❏ Adjust the Brightness option in the Video Menu (see page 46). good sound ❏ Check the antenna/cable connections. No color ❏ Adjust the Color option in the Video Menu (see page 46). Only snow and noise ❏ Check the antenna/cable connections. appear on the screen ❏ Try another channel; it could be station trouble. Dotted lines ❏ Adjust the antenna. or stripes ❏ Move the TV away from noise sources such as cars, neon signs, or hair- dryers. Double images or ghosts ❏ Using a highly directional outdoor antenna or a cable may solve the problem. "Black box" on screen ❏ You have selected a text option in the Setup Menu and no text is available. (See page 58 to reset Setup selections.) To turn off this feature, set the Caption Vision option to Off. If you were trying to select closed captioning, select CC1 instead of TEXT 1-4. 16:9 Enhanced feature ❏ If the Auto setting does not automatically detect the 16:9 signal from your KV-27/32/36HS420 Only DVD player, select On to manually turn on the 16:9 Enhanced feature. For details, see page 59. Black bands appear at the ❏ Some wide-screen programs are filmed in aspect ratios that are greater top and bottom of the screen than 16:9, such as 2.35:1. (This is especially common with theatrical KV-30/34HS420 Only releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider). SETUP SETUP Other Info 64