Sony M937 Operating Instructions - Page 40
Troubleshooting
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Troubleshooting If you experience any of the following difficulties while using your phone, use this troubleshooting list to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Symptom Remedy You hear an error beep when you press (LINE 1) or (LINE 2). • Makesureyousetupthebasephonecorrectly (page 8). • Movethehandsetclosertothebasephone. • Replacethehandsettothebasephoneforawhileto charge the battery pack. You hear no dial tone. • Makesurethetelephonelinecordissecurely connected to the telephone outlet. • Makesurethebatteryisfullycharged(page12). The telephone does not connect at all, even though the number you have dialed is correct. • Makesurethedialingmodeissetcorrectly(page11). The phone does not redial correctly. • Make sure the last dialed number is really the one you want to dial. You hear a beep during the conversation. • Thebatterypackisweak.Chargethebatteryformore than 12 hours (page 12). The handset does not ring. • Thebatterymaybeweak.Chargethebatteryformore than 12 hours (page 12). • Makesureyousetupthebasephonecorrectly (page 8). • Movethehandsetclosertothebasephone. • Makesuretheringeristurnedon(page26). You hear interference during conversation. • Movethehandsetclosertothebasephone. • Press (CHANNEL)onthehandsetforachannelthat gives better reception (page 17). • Placethebasephoneawayfromnoisesources (page 8). • Raisetheantennaofthebasephonevertically. You hear a beep every three seconds and the INTERCOM/ BATT LOW lamp on the handset flashes. • Thebatteryisweak.Chargethebatteryformorethan 12 hours (page 12). Note that you cannot use the handset without charging it for more than one minute. Receiving calls During conversation 40US Additional Information