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Sony PCG-F270 Users Guide - Page 67

Getting Help

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Getting Help Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence: 1 VAIO® Notebook Computer Read Me First 2 VAIO® Notebook Computer User Guide 3 Customizing Your VAIO® Notebook Computer 4 Manuals and online help files that may accompany your preinstalled software 5 Knowledge Database Contains a complete list of the items that ship with your computer, product specifications, software support information, and the most up-to-date information on using your computer. Explains how to use your notebook computer and connect peripheral devices. This electronic document contains additional information on customizing your notebook computer. You can access this guide from the Windows Start menu by selecting Programs/VAIO/ Documentation. Most of the manuals for preinstalled software are located on your hard disk drive as online help files. You can access the online help files from the Help menu in the specific application. A printed manual is available for some applications. Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Knowledge Database at: http://www.sony.com/pcsupport/ 57

Section	Page
Notice to Users	2
Safety Information	3
Owner’s Record	3
Regulatory Information	3
FCC Part 68	4
Telephone Consumer Protection Act of 1991 (United States)	5
Telephone Consumer Guidelines (Canada)	5
DISPOSAL OF LITHIUM ION BATTERY	5
INDUSTRY CANADA NOTICE	6
AVIS DE L’INDUSTRIE CANADA	7
Contents	9
Welcome	11
About the User Guide	11
Ergonomic Considerations	12
Using Your Notebook Computer	15
Locating the Controls and Connectors	15
Front	15
Left	16
Right	17
Back	17
Bottom	18
Connecting a Power Source	19
Using the AC Adapter	19
Using Battery Power	20
To insert the battery pack	20
To charge the battery pack	21
To remove the battery pack	22
Starting Your Computer	24
Shutting Down Your Computer	25
Configuring Windows® 98	26
Registering Your Computer	27
Using the Keyboard	28
Combinations and Functions with the Windows 98 Key	30
Indicators	31
Combinations and Functions with the Fn Key	32
Using the Touchpad	34
Using the Floppy Disk Drive	35
To insert a diskette	35
To remove a diskette	35
To remove the floppy disk drive	36
To reinsert the floppy disk drive	36
Using the DVD-ROM/CD-ROM Drive	37
To insert a disc	37
To play DVD-ROMs	38
Using PC Cards	39
To insert a PC card	39
To remove a PC card	41
Using Smart Connect	42
Using Infrared Communication Devices	43
To use infrared communication with a digital still camera	43
To use infrared communication with another computer	43
Using Power Saving Modes	45
Normal Mode	45
System Idle Mode	45
To activate System Idle mode	45
To return to normal mode	45
System Suspend Mode	46
To activate System Suspend mode	46
To return to normal mode	46
System Hibernation Mode	46
To activate System Hibernation mode	46
To return to normal mode	46
Using a Second Battery Pack	47
To insert a second battery pack	47
To charge the second battery pack	48
To remove the second battery pack	48
Using the Weight Saver	49
To attach the weight saver	49
To remove the Weight Saver	50
Connecting Peripheral Devices	51
Connecting a Phone Line	52
Connecting the Port Replicator	53
To attach your computer to the port replicator	54
To remove your computer from the port replicator when the power is off	56
Connecting a Printer	57
To connect a printer	57
Connecting an External Display	58
To connect a computer display	58
To connect a multimedia computer display	59
To connect a projector	60
To select a display	60
Connecting an External Mouse or Keyboard	61
To connect an external mouse or keyboard	61
Connecting External Speakers	62
To connect external speakers	62
Connecting an External Microphone	63
To connect an external microphone	63
Connecting a Digital Still Camera or Other Serial Device	64
To connect a digital still camera	64
Connecting a Digital Video Camera Recorder	65
To connect a digital video camera recorder	65
Connecting a Universal Serial Bus (USB) Device	66
To connect a USB device	66
Getting Help	67
Troubleshooting	69
My computer does not start	69
When I turn on my computer, the message “Operating system not found” appears and Windows does not...	69
My LCD does not display anything	70
The screen image on my external display is not centered or sized properly	70
My computer “locks up”	70
My software program “locks up” or crashes	71
My DVD-ROM drive tray does not open	71
I cannot play a CD-ROM	71
I cannot play a DVD-ROM	71
When I click an application icon a message appears, such as “You must insert the application CD i...	72
My floppy disk drive cannot write to a diskette	72
My speakers have no sound	72
My modem does not work	73
My microphone does not work	73
My mouse does not work	73
My touchpad does not work	74
I cannot use DV devices. The message “DV equipment seems to be disconnected or turned off” appears.	74
My touchpad interprets a single tap as a double-click	74
My computer does not shut down	74
My PC card is not working	75
The sound of my computer’s fan is too loud	75
I cannot print	75
Replacing the Internal Backup Battery	76
To replace the backup battery	76
To set date and time	76
Using the System and Application Recovery CDs	78
Using the System Recovery CD(s)	78
To use the System Recovery CD(s)	79
If your computer does not start from the Recovery CD	79
Using the Application Recovery CD(s)	80
To use the Application Recovery CD(s)	80
Notes on Use	81
On Handling the LCD Screen	81
On the Power Source	81
On Handling	82
On Installation	82
On Moisture Condensation	83
On Handling Diskettes	83
On Handling CD-ROMs and DVD-ROMs	83
On Cleaning CD-ROMs and DVD-ROMs	84
On Using Batteries	84
On Maintenance	85
Adding Memory	86
Typical expansion memory configuration for model PCG-F250	87
Typical expansion memory configuration for models PCG-F270 and PCG-F280	87
Typical expansion memory configuration for model PCG-F290	87
To install a memory module	87
To remove a memory module	90
Limited Warranty Statement	91
Notebook Computer Warranty	91
GARANTIE RESTREINTE	93
Battery Limited Warranty	95
GARANTIE RESTREINTE	95
Index	97
A	97
B	97
C	97
D	98
E	98
F	99
G	99
H	99
I	99
K	99
L	99
M	100
N	100
O	100
P	100
R	101
S	101
T	101
U	101
V	102