Sony SPP-A941 Operating Instructions - Page 39
Troubleshooting
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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Receiving calls Symptom You hear four short error beeps when you press (TALK/FLASH). You hear no dial tone. The phone does not connect at all, even though the number you dial is correct. The phone does not redial correctly. The handset does not ring. The base unit does not ring. You hear interference during conversation. You hear a beep every three seconds during the conversation. You cannot store a speed dialing number. You cannot make a speed dialing call. Speed dialing is incorrect. Remedy • Make sure you have set up the base unit correctly (page 8). • Move the handset closer to the base unit. • Replace the handset to the base unit for a while to reset the random security code. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 11). • Make sure the dialing mode is set correctly (page 12). • Make sure the last dialed number is really the one you want to dial. • Make sure the ringer is turned on (page 21). • The battery may be weak. Charge the battery for more than 10 hours (page 11). • Make sure you have set up the base unit correctly (page 8). • Move the handset closer to the base unit. • Replace the handset to the base unit for a while to reset the random security code. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the ringer is turned on (page 22). • Move the handset closer to the base unit. • Place the base unit away from noise sources (page 8). • Press (CHANNEL) for a channel that gives better reception. • The battery is weak. Charge the battery for more than 10 hours. • Make sure you follow the procedure in storing the number correctly. • Replace the handset to the base unit for a while. • You pressed the number button to which no phone number has been stored. • Store a correct number. During conversation Speed dialing Additional Information continued Additional Information 39US