Sony SPP-A941 Operating Instructions - Page 40
Troubleshooting continued, Symptom, Answering machine, Operating from an, outside phone, Remedy
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Troubleshooting (continued) Paging Answering machine Symptom Remedy The handset does not ring when calling from the base unit. • The handset may be engaged in conversation. • The battery may have little or no power. Charge the battery for more than 10 hours. • Replace the handset to the base unit for a while. • Raise the antenna of the base unit vertically. • Place the base unit away from noise sources. Message is not recorded. • The remaining recording time is less than 30 seconds or 99 messages were recorded. The answering machine becomes "Memory full" status and does not record messages. Erase messages (page 31). • The message is less than two seconds. The answering machine does not record messages less than two seconds in length. No sound from the speaker of • Adjust the speaker volume (page 31). the base unit. The caller's message is interrupted. • The caller's message is too long. • The caller's voice is too low. The unit disconnects the line when it detects seven seconds of silence. The clock is incorrect. • There was a power interruption. Reset the time (page 24). The phone does not accept your • Make sure you call from a touch-tone phone. remote ID code (security code). • Make sure the remote ID code (security code) is correct. • Make sure you entered the remote ID code (security code) within two seconds after you've entered (#). The line is disconnected when you call your phone from a touch-tone phone. • You entered wrong remote ID codes (security codes) three times. The CHARGE lamp does not light up when you place the handset to charge. • Wipe the charge terminals of the base unit and the handset with a soft cloth for better contact of the charge terminals. • Make sure the handset is placed on the base unit properly. The battery duration is short. • The battery pack was charged less than 10 hours (due to power failure, etc.). • The usage life of the battery has expired and needs replacement. Power source/battery Operating from an outside phone 40US Additional Information