Sony Xperia Z3 Tablet Compact Help Guide - Page 143

Repairing the Device Software If you forget your screen unlock password, PIN, or pattern, you can use the device repair feature in Xperia™ Companion to erase the security layer. You need to provide your Google account login details to perform this operation. By running the repair feature, you reinstall software for your device and you may lose some personal data in the process. To Repair the Device Software Using Xperia™ Companion Before performing a software repair, make sure you know your Google™ account username and password. Depending on your security settings, you may need to enter them in order to restart the device after a software repair. If your device seems to have frozen, restarts repeatedly or doesn't start at all after you updated the Xperia™ software or after you performed a software repair or a factory data reset, try forcing the device to shut down then try turning it back on. If the problem still exists, force the device to shut down then perform a software repair by following the steps below: 1 Make sure Xperia™ Companion is installed on your PC or Mac®. 2 Open the Xperia™ Companion software on the computer and click on Software repair on the main screen. 3 Follow the instructions that appear on the screen to reinstall the software and complete the repair. Help us improve our software You can enable the sending of usage info from your device so that Sony Mobile can receive anonymous bug reports and statistics that help improve our software. None of the information gathered includes personal data. To allow the sending of usage info 1 From your Homescreen, tap . 2 Find and tap Settings > About tablet > Usage info settings. 3 Mark the Send usage info checkbox if it is not already marked. 4 Tap Agree. Warranty, SAR, and Usage Guidelines For information about warranty, SAR (Specific Absorption Rate), and safety guidelines, please read the Important information provided under Settings > About tablet > Legal information on your device. Recycling Your Device Got an old device lying around the house? Why not recycle it? By doing so, you will help us reuse its materials and components, and you'll protect the environment, too! Find out more about the recycling options in your region at www.sonymobile.com/recycle/. Legal information Sony SGP621/SGP641 This User guide is published by Sony Mobile Communications Inc. or its local affiliated company, without any warranty. Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Mobile Communications Inc. at any time and without notice. Such changes will, however, be incorporated into new editions of this user guide. All illustrations are for illustrative purposes only and may not accurately depict the actual device. All product and company names mentioned herein are the trademarks or registered trademarks of their respective owners. All other trademarks are property of their respective owners. Any rights not expressly granted herein are reserved. Visit www.sonymobile.com/us/legal/ for more information. This User guide may reference services or applications provided by third parties. Use of such programming or services may require separate registration with the third party provider and may be subject to additional terms of 143 This is an internet version of this publication. © Print only for private use.