TP-Link AC900 Archer C20EU V2 User Guide - Page 82

Q3. I cannot log into the router's web management what can I do?

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FAQ Q1. What can I do if I forgot my wireless password? The default wireless password is printed on the label of the router. If the password has been altered, please connect your computer to the router using a cable and follow the steps below: 1. Visit http://tplinkwifi.net. 2. Go to Advanced > Wireless > Wireless Settings to retrieve or reset your wireless password. Q2. What can I do if I forgot my login password of the web management page? The default username and password of the web management page are admin (in lowercase). If your router supports Password Recovery and you have enabled it, please follow the steps below to reset the password without resetting the router: Note: Make sure the Internet access is available before using this method. 1. Visit http://tplinkwifi.net. 2. Click Forgot password > Send Code, the verification code will be sent to the mailbox you set. 3. Log into your mailbox to copy the verification code. 4. Paste the verification code on the window which pops up in Step 2. 5. Click Confirm (the default login username and password will be reset as admin after the click). 6. Use admin (in lowercase) as both username and password to login. Tips: Please refer to Password Recovery to learn how to configure Password Recovery. If you have altered the username and password but Password Recovery is disabled: 1. Reset the router to factory default settings: press and hold the Reset button for about 7 seconds and then release; 2. Visit http://tplinkwifi.net, enter admin (in lowercase) as both username and password to login. Note: You'll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your new password for future use. Q3. I cannot log into the router's web management page, what can I do? This can happen for a variety of reasons. Please try the methods below to login again. • Make sure the router connect to the computer correctly and the corresponding LED indicator(s) light up. 79

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79
FAQ
Q1. What can I do if I forgot my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered, please connect your computer to the router using a cable and follow the
steps below:
1. Visit
http://tplinkwifi.net
.
2. Go to
Advanced
>
Wireless
>
Wireless Settings
to retrieve or reset your wireless
password.
Q2. What can I do if I forgot my login password of the web management
page?
The default username and password of the web management page are
admin
(in
lowercase).
If your router supports Password Recovery and you have enabled it
,
please follow the steps below to reset the password without resetting the router:
Note:
Make sure the Internet access is available before using this method.
1. Visit
http://tplinkwifi.net
.
2. Click
Forgot password
>
Send Code
, the verification code will be sent to the mailbox
you set.
3. Log into your mailbox to copy the verification code.
4. Paste the verification code on the window which pops up in Step 2.
5. Click
Confirm
(the default login username and password will be reset as
admin
after
the click).
6. Use
admin
(in lowercase) as both username and password to login.
Tips:
Please refer to
Password Recovery
to learn how to configure Password Recovery.
If you have altered the username and password but Password Recovery is disabled:
1. Reset the router to factory default settings: press and hold the Reset button for about
7 seconds and then release;
2. Visit
http://tplinkwifi.net
, enter
admin
(in lowercase) as both username and password
to login.
Note:
You’ll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your
new password for future use.
Q3. I cannot log into the router’s web management page, what can I do?
This can happen for a variety of reasons. Please try the methods below to login again.
• Make sure the router connect to the computer correctly and the corresponding LED
indicator(s) light up.