TP-Link TD-W9960 TD-W9960EU V1 User Guide

TP-Link TD-W9960 Manual

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  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 1
    User Guide 300Mbps Wireless N VDSL/ADSL Modem Router TD-W9960 REV1.0.0 1910012162
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    About This Guide...1 Chapter 1. Setup Wizard 12 4. 2. Manually Set Up an Internet Connection 12 4. 3. Test Internet Connectivity 13 4. 4. Set Up an IPv6 Connection 14 4. 5. Wireless Router Mode 15 Chapter 5. TP-Link Cloud Service 17 5. 1. Register a TP-Link ID 18 5. 2. Change Your TP-Link
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    Control 32 9. 1. To Configure Bandwidth Control 33 9. 2. Controlling Rules 33 Chapter 10.Network Security 35 10. 1. Firewall & DoS Protection 36 10. 2. Service Filtering 37 10. 3. Access Control 38 10. 4. IP & MAC Binding 40 Chapter 11.NAT Forwarding 42 11. 1. Translate Address and Port by
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    Create Static Routes 67 13. 7. Set Up the IPv6 Tunnel 70 13. 7. 1. Use the Public IPv6 Tunnel Service-6to4 70 13. 7. 2. Specify the 6rd Tunnel with Parameters Provided by Your ISP . . . . . 71 14. 7. System Log 79 14. 8. CWMP Settings 80 14. 9. SNMP Settings 82 Appendix: Troubleshooting 84
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    . More Info • The latest firmware and management app are available from the Download Center at http://www.tp-link.com/support. • The Quick Installation Guide (QIG) can be found where you find this guide or inside the product packaging. • Specifications can be found on the product page at http://www
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    Chapter 1 Get to Know Your Modem Router This chapter introduces the modem router by detailing its main features and appearance. It contains the following sections: • Product Overview • Physical Appearance
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    Chapter 1 Get to Know Your Modem Router 1. 1. Product Overview TP-Link's modem router is a combined wired/wireless network connection device with wireless router and DSL modem capabilities. With DSL and LAN/WAN ports, the modem router
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    system is being reset. 1. 2. 2. Ports and Antennas The modem router's back panel shows the connection ports, buttons and antennas. Refer to the following for detailed instructions. 4
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    and hold down for 8 seconds to reset the modem router into factory default settings. LAN1, LAN2, LAN3, LAN4/WAN For connecting the modem router to your PC or other Ethernet network devices. In wireless router mode, the LAN4/WAN port is used for connecting to a Cable/FTTH/VDSL/
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    Chapter 2 Connect the Hardware This chapter contains the following sections: • Position Your Modem Router • Connect Your Modem Router
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    2 LAN4 4 Wait about 1 to 2 minutes, then verity that the LED is slowly flashing red before continuing. ADSL If you don't need the phone service, just directly connect the modem router to the phone jack with the provided phone cable, then follow steps 3 and 4 to complete the hardware connection
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    default SSID (Wireless Network Name) and Wireless Password printed on the included Wi-Fi Info Card or on the product label of the modem router to connect wirelessly. Method 3: Use the WPS button Wireless devices that support On TP-Link_Home My Home My Network Home Network TP-Link_Network TP-Link_Test
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    Chapter 3 Log In to Your Modem Router
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    address automatically. Refer to Appendix: Troubleshooting to configure your computer. 2. Launch a web browser and go to http://tplinkmodem.net or http://192.168.1.1. Create a strong password and click Let's Get Started to log in. Note: If you have registered a TP-Link ID and bind your cloud router
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    the internet. The modem router is equipped with a web-based Quick Setup wizard. It has many ISP information built in, automates many of the connection if your ISP provides IPv6 service. This chapter includes the following sections: • Use Quick Setup Wizard • Manually Set Up an Internet Connection •
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    set for the modem router. 2. Click Quick Setup on the top of the page. Then follow the step-by-step instructions to connect your router to the internet. 3. To enjoy a more complete service from TP-Link (remote management, TP-Link DDNS, etc.), log in with your TP-Link ID or click Register Now to get
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    > Network > Internet page. 4. 3. Test Internet Connectivity After manually setting up the internet connection, you need to test the internet modem router provides a diagnostic tool to help you locate the source of any problems. 1. Visit http://tplinkmodem.net, and log in with the account you set
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    IPv6 Connection If your ISP has provided a DSL line that supports IPv6 connection as well as some detailed IPv6 parameters, you can manually set up an IPv6 connection. If your ISP provides an IPv4-only connection or IPv6 tunnel service, permit IPv6 connection by referring to Set Up the IPv6 Tunnel
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    the most commonly used addressing type. • IPv6 Gateway: Keep the default setting as Current Connection. Note: If your ISP has provided the Click OK to make the settings effective. Now IPv6 service is available for your network. 4. 5. Wireless Router Mode If you already have a modem or your internet
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    6. Click Save to make the settings effective. Tips: 1. You can view and edit all internet connections on Advanced > Network > Internet page. 2. In the Wireless Router Mode, you can also permit IPv6 connection by setting up an IPv6 connection or the IPv6 tunnel just as in the DSL Modem Router
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    Chapter 5 TP-Link Cloud Service TP-Link Cloud service provides a better way to manage your cloud devices. Log in to your router with a TP-Link ID, and you can easily monitor and manage your home network when you are out and about via the Tether app on your smartphone or
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    5 TP-Link Cloud Service 5. 1. Register a TP-Link ID If you have skipped the registration during the Quick Setup process, you can： 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to Basic > TP-Link Cloud. 3. Click Register Now and follow the instructions
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    Chapter 5 TP-Link Cloud Service ¾¾ Change your password 1. Click behind the Password. 2. Enter the current password, then a new password twice. And click Save. 5. 3. Manage the User TP-Link IDs The first-time login TP-Link ID will be bound automatically to your router as an Admin account. An
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    TP-Link Cloud Service • Add/remove other TP-Link IDs to/from the router. 5. 3. 1. Add an TP-Link ID to Manage the Router 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID. 2. Go to Basic > TP-Link Cloud, and focus on the Bound Accounts section. 3. Click , enter another TP-Link
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    1. Connect your device to the router's wireless network. 2. Launch the Tether app, select the model of your router and log in with your TP-Link ID or the password your set for the router. 3. On the home page, you can check your internet status and connected devices, or tap to manage your router
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    TP-Link Cloud Service 5. 4. 3. Remotely Manage Your Router Using the Tether App ¾¾ To remotely access your router on the Tether app, you need the following: • TP-Link 2. Log in to the App using the email address and the password of your TP-Link ID. 3. Select the model of your router from the My
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    Chapter 6 IPTV IPTV is the abbreviation of Internet Protocol Television. The service can only be delivered through the Internet, and our modem router provides a specific LAN port for IPTV. By automatically separating IPTV from Internet surfing, you
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    the VLAN ID. If you select ADSL, fill in PVC parameters (VPI and VCI). VLAN ID and PVC parameters are all provided by your IPTV service provider. 7. Click Save to make the settings effective. Modem router configuration is complete! You may still need to configure settings on your set-top box
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    Chapter 7 Guest Network This function allows you to provide Wi-Fi access for guests without disclosing your main network. When you have guests in your house, apartment, or workplace, you can create a guest network for them. In addition, you can assign network authorities and bandwidth for guests to
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    select Hide SSID unless you want your guests and other people to manually input this SSID for Wi-Fi access. 3 ) Set Security to WPA/WPA2 Personal, keep the default Version and Encryption values, and set an easy-to-remember password. 4. Click Save. Now your guests can access your guest network using
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    Chapter 7 Guest Network • Allow Guests to Access Each Other Select this check box to allow the clients in your guest network to access each other's files. • Allow Guests to Access My Local Network Select this check box to allow the clients in your guest network to access your local network, not
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    Chapter 8 Parental Controls This function allows you to block inappropriate, explicit and malicious websites and limit internet access during specified time periods.
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    day they are allowed to access the internet. For example, I want to allow my children's devices (for example, a computer or a tablet) to access only www.tp-link.com and wikipedia.org from 18:00 (6PM) to 22:00 (10PM) on weekdays and not other time. 1. Visit http://tplinkmodem.net, and log in
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    Chapter 8 Parental Controls 4. Click Scan, and add the device to be controlled. Or, enter the Device Name and MAC Address manually. 5. Click the icon to set the Effective Time. Drag the cursor over the appropriate cell(s) and click OK. 6. Enter a Description for the entry. 7. Select the
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    keywords during the Effective Time period. 2 ) In Whitelist mode, the controlled devices can only access websites containing the specified sample entries to allow access. 1 ) Enter a web address (for example, www.tp-link.com) or a web address keyword (for example, wikipedia) to only allow or
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    Chapter 9 Bandwidth Control Bandwidth Control allows you to configure the Upstream Bandwidth and Downstream Bandwidth of the network, and the combined throughput should not exceed 1000000 Kbps. For optimal bandwidth control, please select the correct Line Type and consult your ISP for the total
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    Downstream Bandwidth field. 6. (Optional) Enable IPTV Bandwidth Guarantee. • Upstream Bandwidth Guarantee - Enter a value in Kbps to guarantee sufficient upload bandwidth for IPTV service. • Downstream Bandwidth Guarantee - Enter a value in Kbps to guarantee sufficient download bandwidth for IPTV
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    Chapter 9 Bandwidth Control • Priority - The priority level for Bandwidth Control rules. 1 is the highest priority level and 8 is the lowest priority level. The total upload and download bandwidth will be allocated to guarantee the minimal rate of all bandwidth control rules. • UP (min/max) - The
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    Chapter 10 Network Security This chapter guides you on how to protect your home network from unauthorized users by implementing these three you can prevent ARP spoofing and ARP attacks by using IP & MAC Binding. • Firewall & DoS Protection • Service Filtering • Access Control • IP & MAC Binding
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    Protection The SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection protect the router from cyber attacks. The SPI Firewall can on the protocol. This function is enabled by default, and it's recommended to keep the default settings. DoS Protection can protect your home
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    threshold value, and the vicious host will be displayed in the Blocked DoS Host List. 10. 2. Service Filtering With Service Filtering, you can prevent certain users from accessing the specified service, and even block internet access completely. 1. Visit http://tplinkmodem.net, and log in with the
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    Type from the drop-down list and the following four fields will be auto-populated. Select Custom when your desired service type is not listed, and enter the information manually. 6. Specify the IP address(es) that this filtering rule will apply to. 7. Click Save. Note: If you want to disable this
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    Chapter 10 Network Security 3. Select the access mode to either block (recommended) or allow the device(s) in the list. To block specific device(s) 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be
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    Chapter 10 Network Security Done! 3 ) Enter the Device Name and MAC Address. (You can copy and paste the information from Devices Online table if the device is connected to your network.) 4 ) Click OK. Now you can block or allow specific client devices to access your network (via wired or
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    Chapter 10 Network Security 2 ) Click Bind to add to the Binding List. To bind the unconnected device 1 ) Click Add. Done! 2 ) Enter the MAC address and IP address that you want to bind. 3 ) Select the check box to enable the entry and click OK. Enjoy the internet without worrying about ARP
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    addresses of the devices. However, it also brings about the problem that external host cannot initiatively communicate with the specified device in the the devices in the local network, thus enabling some special features. TP-Link modem router includes four forwarding rules. If two or more rules are
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    Translation) traversal filters to be plugged into the gateway to support address and port translation for certain application layer "control/data" IP network and passed through the router. IPSec uses cryptographic security services to ensure private and secure communications over IP networks. • FTP
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    , such as HTTP, FTP, DNS, POP3/SMTP and Telnet. Different service uses different service port. Port 80 is used in HTTP service, port 21 in FTP service, port 25 in SMTP service and port 110 in POP3 service. Please verify the service port number before the configuration. I want to: Share my personal
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    . Tips: 1. It is recommended to keep the default settings of Internal Port and Protocol if you are not clear about which port and protocol to use. 2. If the service you want to use is not in the Service Type, you can enter the corresponding parameters manually. You should verify the port number that
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    rules according to your network need. 2. If the application you need is not listed in the Existing Applications list, please enter the parameters manually. You should verify the external ports the application uses first and enter them into External Port field according to the format the page
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    example, Due to some port restriction, when playing the online games, you can login normally but cannot join a team with other players. To solve this problem, set your PC as a DMZ with all ports opened. 1. Assign a static IP address to your PC, for example 192.168.1.100. 2. Visit http://tplinkmodem
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    or telephone conference), or remote assistance. Tips: 1. UPnP is enabled by default in this modem router. 2. Only the application supporting UPnP protocol can use this feature. 3. UPnP feature needs the support of operating system (e.g. Windows Vista/ Windows 7/ Windows 8, etc. Some of operating
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    you are out of the house. The router offers IPSec (Internet Protocol Security) VPN to set up VPN connection. IPSec (IP Security) is a set of services and protocols defined by IETF (Internet Engineering Task Force) to provide high security for IP packets and prevent attacks.
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    VPN is used to create a VPN connection between local and remote networks. To use IPSec VPN, you should check that both local and remote routers support IPSec VPN feature. Then, follow the steps below to set up an IPSec VPN connection. 1. The typical VPN topology is here. Site A refers to local
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    Chapter 12 VPN Server 3 ) In the IPSec Connection Name column, specify a name. 4 ) In the Remote IPSec Gateway (URL) column, Enter Site B's WAN IP address. 5 ) Configure Site A's LAN. In the Tunnel access from local IP addresses column, we take Subnet Address as an example. Input the LAN IP range
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    for IKE authentication. Then keep Perfect Forward Secrecy enabled. Note: Make sure Site A and Site B use the same key. 9 ) Leave the Advanced Settings as default value. Then click Save. Note: The Status column is Down after the configuration, and it will change to UP only when Site A and Site B are
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    Chapter 12 VPN Server Note: 1. The product supports a maximum of ten simultaneous connections. 2. If one of the sites has been offline for a while, for example, if Site A has been disconnected, on Site B you
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    introduces how to change the default settings or adjust the basic configuration of the modem router using the web management page. It contains the following sections: • LAN Settings • IPv6 LAN Settings • Wireless Settings • Set Up a Dynamic DNS Service Account • Interface Grouping • Create Static
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    from the drop-down list. The subnet mask together with the IP address identifies the local IP subnet. 5. Keep IGMP Snooping enabled by default. IGMP snooping is the process of listening to IGMP (Internet Group Management Protocol) network traffic. The function prevents hosts on a local network from
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    IP. The modem router will assign addresses within this specified range to its clients. It is from 192.168.1.100 to 192.168.1.199 by default. 5. Enter a value for the Address Lease Time. The Address Lease Time is the amount of time in which a DHCP client can lease its current dynamic
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    Chapter 13 Specify Your Network Settings 13. 1. 3. Reserve LAN IP Addresses You can view and add a reserved address for a client. When you specify an IP address for a device on the LAN, that device will always receive the same IP address each time when it accesses the DHCP server. If there are
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    may not be able to access the IPv6 network. For more information about RDNSS and ULA Prefix, contact our technical support. 2 ) Keep Site Prefix Type as the default value Delegated. If your ISP has provided a specific IPv6 site prefix, select Static and enter the prefix. 3 ) Keep Prefix Delegated
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    specified range. 3 ) Keep Leased Time as the default value. 4 ) Keep Site Prefix Type as the default value Delegated. If your ISP has provided a specific wireless network name (SSID) and password, and security option are preset in the factory. The preset SSID and password can be found on the product
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    new SSID and password for future use. manually join the network. ¾¾ To change the mode or channel: Go to Advanced > Wireless > Wireless Settings page. Mode: Select the desired mode problems with another nearby access point. Channel Width: Select the channel width from the drop-down list. The default
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    newest standard and the security level is the highest. We recommend you don't change the default settings unless necessary. 13. 3. 2. Use WPS for Wireless Connection You can use WPS (Wi-Fi Protected Setup) to add a new wireless device to your existing network quickly and easily. Method 1: Use the
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    of the modem router. You can also click the Generate button to get a new PIN. 4. On the client device, enter the modem router's PIN. (The default PIN is also printed on the label of the modem router.) 5. The LED of the router flashes quickly. 6. When the LED turns green solid, the
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    Chapter 13 Specify Your Network Settings 13. 3. 3. Schedule Your Wireless Function You can automatically turn off your wireless network (both 2.4GHz and 5GHz) when you do not need the wireless connection. 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to
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    those who have a network concept. If you are not familiar with the settings on this page, it's strongly recommended that you keep the provided default values; otherwise it may result in lower wireless network performance. 1. Visit http://tplinkmodem.net, and log in with the account you set for the
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    compulsively under 802.11n or 802.11ac mode. • Short GI: This feature is enabled by default and recommended to increase the data capacity internet. AP isolation is disabled by default. 13. 4. Set Up a Dynamic DNS Service Account Most ISPs (Internet service providers) assign a dynamic IP address to
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    follow the instructions below: 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to Advanced > Network > Dynamic DNS. 3. Select the DDNS service provider (TP-Link, Dyndns or NO-IP). 4. To use TP-Link DDNS service, you should log in with your TP-Link ID. 5. If
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    OK to save the settings. Now your working devices connected to LAN1 and LAN3 are in an isolated group! Note: VLAN function is enabled by default. You cannot disable it when IPTV is enabled. 13. 6. Create Static Routes A static route is a pre-determined path that network information must travel to
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    Chapter 13 How can I do that? Specify Your Network Settings company's server is achieved. To surf the internet and visit my company's network at the same time, I need to configure the static routing. Modem router Router 2 Company's server LAN: 192.168.1.1 WAN: 172.30.30.100 LAN: 192.168.1.2
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    out the data. In the example, the data packets will be sent to the LAN port of Router 2 and then to the Server, so the default gateway should be 192.168.1.2. • Interface: Determined by the port (WAN/LAN) that sends out the data packets. In the example, the data is sent
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    temporary solution for networks that do not support native dual-stack, where both IPv6 up the IPv6 tunnel though my ISP doesn't provide me with the tunnel service. 1. Visit http://tplinkmodem.net, and log in with the account you set Bridge. Now you can visit the IPv6 websites with the 6to4 tunnel. 70
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    network. You can contact your ISP to sign up for IPv6 connection service. 13. 7. 2. Specify the 6rd Tunnel with Parameters Provided by Manual. 5. Click Save. Note: If there is no available WAN connection to choose, make sure you have connected to the internet and the connection type is not Bridge
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    Chapter 14 Administrate Your Network This chapter introduces how to change the system settings and administrate your modem router's network. This chapter contains the following sections: • Set System Time • Update the Firmware • Back up and Restore Configuration Settings • Change the Administrator
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    set your system time. 1. Visit http://tplinkmodem.net, and log in with the password you set for the modem router. 2. Go to Advanced > System Tools > Time Settings page. 3. Configure the system time using the following methods: Manually: Select your time zone and enter your local time. Get from PC
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    the web management page if there's any update firmware available for your router. The latest firmware can also be downloaded from the Support page of our website www.tp-link.com for free. Note: 1. Make sure that you have a stable connection between the router and your computer. It is NOT recommended
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    1. Download the latest firmware file for the router from our website www.tp-link.com. 2. Visit http://tplinkmodem.net, and log in with the account you can erase the current settings and reset the modem router to the default factory settings. ¾¾ To back up configuration settings 1. Visit http://
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    set for the router. 1. Click Advanced > System Tools > Backup & Restore page. 2. Click Restore to restore all configuration settings to default values, except your login and TP-Link ID information. Click Factory Restore to reset the modem router. 3. Wait for the reset process to complete, and then
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    Network 3. Enter the old password. Enter the new password and enter again to confirm. 4. Click Save to make the settings effective. 14. 5. Local Management You can control the local devices' authority to manage the modem router via Local Management feature. By default all local connected devices
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    Enable Remote Management via HTTPS to allow for HTTPS connection. Keep the Port as the default setting. 4. Set the client device allowed for remote management. Select All to allow IP. Please refer to Set Up a Dynamic DNS Service Account if you want to log in to the router through a domain name. 78
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    . For example when your modem router does not work properly, you will need to save the system log and send it to the technical support for troubleshooting. 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 1. Click Advanced > System Tools > System Log page. ¾¾ To
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    or a sniffer tool implemented, you can view and analyze the system log remotely in real-time. 14. 8. CWMP Settings The modem router supports CWMP (CPE WAN Management Protocol), also called TR-069. This collects information, performs diagnostics and configures the devices automatically via ACS (Auto
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    will be sent to the ACS. • ACS URL: Enter the web address of the ACS which is provided by your ISP. • ACS Username/Password: Enter the username/password to log in to the ACS server. • Interface used by TR-069 client: Select which interface to be used by the TR-069 client
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    Network • Get RPC methods: Click to get the methods to support CWMP. Click Save to make the settings effective. 14. by SNMP Manager using SNMP messages. 1. Visit http://tplinkmodem.net, and log in with the password you set for the modem router. 2. Go to Advanced > System Tools > SNMP Settings page
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    public community string that protects the router from unauthorized access. • Write Community: Displays the default write community string that protects the router from unauthorized changes. • System Name: Displays the administratively-assigned name for this managed device. • System Description
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 88
    a TP-Link ID to log in, click Forgot password on the login page and then follow the instructions to reset the password. • Alternatively, refer to T1 to reset the router, and then visit http://tplinkmodem.net to create a new login password. Wireless network password: 1. The default Wireless Password
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 89
    4 ) Click LAN settings, deselect the following three options and click OK; 5 ) Go to Advanced > Restore advanced settings, click OK to save the settings. 85
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 90
    . If the problem persists, please go to the next step. 3. Consult your ISP and make sure the VPI/VCI, Connection Type, account username and password are correct. If router to its factory default settings and reconfigure your modem router by following the instructions in Use Quick Setup Wizard. 86
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 91
    contact our Technical Support if the problem persists. T5. How do I clone a MAC address? You can manually change the MAC access the internet via the same account. 1. Visit http://tplinkmodem.net, and log in with password you set for the modem router. 2. Go to Advanced > Network > Internet page.
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 92
    • For Windows 7/8/8.1/10: 1 ) Right-click the Network icon on the system tray and select Open Network and Sharing Center > Change adapter settings. 2 ) Right-click your network connection (wired or wireless) and select Properties. 3 ) Double-click Internet Protocol Version 4 (TCP/IPv4). 4 ) Select
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 93
    1. Authentication problem: Network Security Key Mismatch. 1 ) Sometimes you will be asked to type in a PIN number when you connect to the wireless network for the first time. This PIN number is different from the Wireless Password/Network Security Key, usually you can only find it on the label of
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 94
    4 ) Connect to wireless network. 2. Windows was unable to connect to XXXX /Cannot join this network/Taking longer than usual to connect to this network. 1 ) Check the wireless signal strength of your network, if it is weak (1~3 bars), please move the router closer and try again; 2 ) Change the
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 95
    COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 96
    Don't disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us. • Avoid water and wet locations. • Adapter shall be installed near the equipment and shall be easily accessible. • The plug considered
  • TP-Link TD-W9960 | TD-W9960EU V1 User Guide - Page 97
    Explanation of the symbols on the product label Symbol Explanation DC voltage RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be
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REV1.0.0
1910012162
User Guide
300Mbps Wireless N VDSL/ADSL Modem Router
TD-W9960