Toshiba 20A23 Owners Manual - Page 12

TROUBLESHOOTING GUIDE Before requesting service, please refer to the following chart for the symptom and possible solution. SYMPTOMS POSSIBLE SOLUTIONS TV does not operate • Make sure the power cord is plugged in. • Try another AC outlet. • Power is off; check fuse or circuit breaker. • Unplug unit for an hour, then plug it back in. Poor sound or no sound • Station or CATV experiencing problems; tune to another station. • Check sound adjustments (VOLUME and MUTE). • Check for sources of possible interference. Poor picture or no picture • Station or CATV experiencing problems; tune to another station. • Make sure channels are set into memory. • Check antenna or CATV connections; adjust antenna. • Check for sources of possible interference. • Check picture control adjustments. • Press CAP/TEXT to turn off the Closed Caption mode. Poor reception on some channels • Station or CATV experiencing problems; tune to another station. • Make sure channels are set into memory. • Station is weak; adjust antenna to receive desired station. • Check for sources of possible interference. • Station or CATV experiencing problems; tune to another station. Poor color or • Make sure channels are set into memory. no color • Check picture control adjustments. • Check antenna or CATV connection. Adjust antenna. Picture wobbles or drifts • Station or CATV experiencing problems; tune to another station. • Make sure channels are set into memory. • CATV company is scrambling signal. • Adjust antenna. SYMPTOMS POSSIBLE SOLUTIONS No CATV reception • Check all CATV connections. • Set TV/CABLE menu option to the CABLE mode. • Station or CATV system problems; try another station. Horizontal or diagonal bars • Check antenna connections; reorient antenna. on screen • Check for sources of possible interference. No reception • Make sure TV/CABLE menu option is in the above appropriate mode. channel 13 • If using antenna, check UHF antenna connections. No Remote operation • Batteries are weak, dead or inserted incorrectly. • Remote is out of range; move closer to TV (within 15 feet). • Make sure Remote is aimed at sensor. • Confirm there are no obstructions between the Remote and the TV. • Make sure the power cord is plugged in. • No broadcast on station tuned. TV shuts off • Sleep Timer is set. • Power interrupted. • TV station experiencing problems or program tuned is not closed captioned. Try another Closed - channel. Caption is not • Check CATV connection or VHF/UHF activated antenna, reposition or rotate antenna. • Press CAP/TEXT to turn on the closed caption decoder. Black box on • Press CAP/TEXT to turn off the Closed screen Caption mode. Display is not shown in • Select proper language in the menu options. your language SPECIFICATIONS AC Power Input: AC Power Consumption: Picture Tube: Audio Power Output Rating: Speaker: Tuner Type: Remote Control: Receiving Channels: Antenna Input Impedance: Input: Dimensions: Weight: 120V, 60Hz 80 Watts Type 20 (508mm diagonal) 1.5 Watts 1-5/8 inches (41mm) x 2-13/16 inches (71mm) Full Range, 8 ohm x 1 181 Channel, Quartz PLL Frequency Synthesized Infrared, Direct Access, 2 x AAA batteries (supplied) VHF 2-13 UHF 14-69 CATV 01-97 (5A)-(A-3) 98-99 (A-2)-(A-1) 14-22 (A)-(I) 23-36 (J)-(W) 37-65 (AA)-(FFF) 66-125 (GGG)-(125) 75 Ohm (VHF/UHF) Coaxial Input Video: 1.0 Vp-p 75 ohm Audio: 300 mV, 47k ohm Width: 19-15/16 inches (506.5mm) Height: 18-5/16 inches (464.5mm) Depth: 19-1/16 inches (484mm) 46.3 Ibs (21 kg) ACCESSORY Remote Control with two size "AAA" batteries Design and specifications are subject to change without notice. 12