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Toshiba L45-S7423 User's Guide for Satellite L45 Series - Page 147

The Windows® operating system is not working, Using Startup options to fix problems

UPC - 032017982178

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If Something Goes Wrong The Windows® operating system is not working 147 If you are running on battery power, it is recommended that you do not leave the computer in Sleep mode for long periods of time. To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see "Charging batteries" on page 100. The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any key does not work, press Ctrl, Alt, and Del to restart the computer. For more information see "The computer is not accessing the hard disk or the optional external diskette drive." on page 146. The Windows® operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer.

Section	Page
Satellite® L40/L45 Series User's Guide	1
Contents	26
Introduction	33
This guide	34
Safety icons	35
Other icons used	35
Other documentation	36
Service options	36
Chapter 1: Getting Started	37
Selecting a place to work	37
Creating a computer-friendly environment	37
Keeping yourself comfortable	38
Precautions	38
Important information on your computer’s cooling fan	39
Setting up your computer	40
Setting up your software	40
Registering your computer with Toshiba	41
Adding optional external devices	41
Connecting to a power source	42
Charging the main battery	44
Using the computer for the first time	45
Opening the display panel	45
Your computer’s features and specifications	46
Turning on the power	46
Adding memory (optional)	47
Installing a memory module	48
Removing a memory module	53
Checking total memory	55
Hard Drive Recovery Utilities	56
Creating Recovery CDs/DVDs	57
Hard Disk Drive Recovery options	58
Hard Disk Drive Recovery using the Recovery media	63
Installing drivers and applications	64
Using the TouchPad™	64
Scrolling with the TouchPad™	65
Control buttons	65
Disabling or enabling the TouchPad™	65
Using external display devices	65
Directing the display output when you turn on the computer	66
Adjusting the quality of the external display	67
Using an external keyboard	67
Using a mouse	67
Connecting a printer	67
Setting up a printer	68
Connecting an optional external diskette drive	69
Turning off the computer	69
Options for turning off the computer	70
Using the Shut Down command	72
Using and configuring Hibernation mode	74
Using and configuring Sleep mode	76
Closing the display panel	79
Customizing your computer’s settings	79
Caring for your computer	79
Cleaning the computer	79
Moving the computer	80
Using a computer lock	80
Chapter 2: Learning the Basics	81
Computing tips	81
Using the keyboard	83
Character keys	83
Making your keyboard emulate a full-size keyboard	83
Ctrl, Fn, and Alt keys	84
Function keys	84
Special Windows® keys	84
Overlay keys	85
Using the overlay to type numeric data	85
Starting a program	86
Starting a program from the Start menu	86
Starting a program from Windows® Explorer	87
Starting a program using the Start Search field	88
Saving your work	88
Printing your work	90
Backing up your work	91
Restoring your work	91
Using the optical drive	91
Optical drive components	92
Inserting an optical disc	93
Playing an audio CD	94
Playing optical media	95
Creating a CD/DVD	96
Removing a disc with the computer on	96
Removing a disc with the computer off	97
Caring for CD or DVD discs	97
Toshiba’s online resources	97
Chapter 3: Mobile Computing	98
Toshiba’s energy-saver design	98
Running the computer on battery power	98
Battery Notice	99
Power management	100
Using additional batteries	100
Charging batteries	100
Charging the main battery	101
Charging the RTC battery	101
Monitoring main battery power	102
Determining remaining battery power	104
What to do when the main battery runs low	104
Setting battery notifications	105
Conserving battery power	105
Power Plans	106
Using a hot key to set the Power Plan	107
Changing the main battery	108
Removing the battery from the computer	108
Inserting a charged battery	110
Taking care of your battery	111
Safety precautions	111
Maintaining your battery	112
Disposing of used batteries	113
Traveling tips	114
Chapter 4: Exploring Your Computer’s Features	115
Exploring the desktop	115
Finding your way around the desktop	116
Setting up for communications	118
Connecting a modem to a telephone line	119
Connecting your computer to a network	120
An overview of using the Internet	122
The Internet	122
The World Wide Web	123
Internet Service Providers	123
Connecting to the Internet	123
Surfing the Internet	124
Internet features	124
Uploading to, and downloading files from, the Internet	125
Exploring audio features	125
Recording sounds	125
Using external speakers or headphones	126
Using PC Cards	126
Inserting a PC Card	127
Removing a PC Card	127
Setting up a PC Card for your computer	128
Using an ExpressCard™	128
Inserting an ExpressCard™	128
Removing an ExpressCard™	129
Using the Bridge Media Adapter Slot	130
Inserting memory media	130
Removing memory media	131
Chapter 5: Utilities	132
TOSHIBA Assist	133
Connect	134
Optimize	135
TOSHIBA Application Installer	136
Mouse Utility	137
CD/DVD Drive Acoustic Silencer	138
TOSHIBA Accessibility	139
ConfigFree®	140
Getting Started	140
ConfigFree® Utilities	141
Chapter 6: If Something Goes Wrong	144
Problems that are easy to fix	144
Problems when you turn on the computer	145
The Windows® operating system is not working	147
Using Startup options to fix problems	147
Internet problems	148
The Windows® operating system can help you	149
Resolving a hardware conflict	149
A plan of action	150
Fixing a problem with Device Manager	150
Memory problems	151
Power and the batteries	152
Keyboard problems	153
Display problems	154
Disk drive problems	156
Optical drive problems	158
Sound system problems	159
PC Card problems	159
ExpressCard™ problems	161
Printer problems	163
Modem problems	164
Wireless networking problems	165
DVD operating problems	168
Develop good computing habits	169
Data and system configuration backup in the Windows® operating system	170
If you need further assistance	174
Before you contact Toshiba	174
Contacting Toshiba	175
Other Toshiba Internet Web sites	175
Toshiba’s worldwide offices	176
Appendix A: Hot Keys	178
Hot Keys	178
Hot key functions	179
Volume Mute	179
Password security	179
Power plan	180
Sleep mode	180
Hibernation mode	181
Display modes	181
Display brightness	182
Disabling or enabling wireless devices	182
Disabling or enabling the TouchPad	183
Keyboard hot key functions	183
Appendix B: Power Cord/Cable Connectors	184
Glossary	185