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Toshiba Satellite M645-S4070 User Guide - Page 206

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206 If Something Goes Wrong If you need further assistance The "USB Wakeup function" does not work. ❖ When the "USB Sleep and Charge function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep and Charge function"-compatible icon ( ), if you have a non-Sleep and Charge USB port available or disable the "USB Sleep and Charge function." For more information, see "USB Sleep and Charge Utility" on page 165. The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. NOTE Before connecting the eSATA device to your computer and external power source, read the documentation that came with the device and follow the manufacturer's instructions. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information.

Section	Page
Satellite® M640 Series User’s Guide	1
Contents	28
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Your computer’s features and specifications	40
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Connecting to a power source	45
Charging the main battery	47
Using the computer for the first time	48
Opening the display panel	48
Turning on the power	49
Setting up your software	50
Registering your computer with Toshiba	50
Adding optional external devices	50
Adding memory (optional)	51
Installing a memory module	51
Removing a memory module	57
Checking total memory	60
Recovering the Internal Storage Drive	61
Recovering to out-of-box state (recommended recovery method)	62
Recovering to a custom size partition	64
Recovering without changing the internal storage drive partitions	67
Creating recovery DVDs/media	69
Restoring from recovery DVDs/media	72
Erasing the Internal Storage Drive	74
Checking the internal storage drive operating status	75
Installing drivers and applications	76
Using the TouchPad™	76
Adjusting TouchPad™ settings	79
Disabling or enabling the TouchPad™	80
Using external display devices	80
Selecting video cables	80
Connecting an HDMI™-compatible television or external display device	81
Connecting an external monitor or projector	81
Directing the display output when you turn on the computer	81
Adjusting the quality of the external display	82
Using an external keyboard	83
Using a mouse	83
Connecting a printer	83
Setting up a printer	84
Turning off the computer	84
Options for turning off the computer	85
Using the Shut down command	87
Using and configuring Hibernation mode	89
Using and configuring Sleep mode	92
Closing the display panel	95
Customizing your computer’s settings	95
Caring for your computer	95
Cleaning the computer	95
Moving the computer	95
Using a computer lock	96
Chapter 2: Learning the Basics	97
Computing tips	97
Using the keyboard	98
Character keys	99
Making your keyboard emulate a full-size keyboard	99
Ctrl, Fn, and Alt keys	99
Function keys	99
Special Windows® keys	100
Overlay keys	100
Starting a program	101
Starting a program from the Start menu	101
Starting a program from Windows® Explorer	102
Starting a program using the Search programs and files field	103
Saving your work	103
Printing your work	105
Backing up your work	106
Restoring your work	107
Using the optical disc drive	107
Viewing Blu-ray Disc™ movies	108
Optical disc drive components	109
Media control buttons	110
Inserting an optical disc (slot-type drive)	111
Removing a disc (slot-type drive)	112
Inserting an optical disc (tray-type drive)	112
Playing an audio CD	114
Playing optical media	114
Recording optical media	115
Removing a disc with the computer on (tray-type drive)	115
Removing a disc with the computer off (tray-type drive)	116
Caring for optical discs	116
Toshiba’s online resources	116
Chapter 3: Mobile Computing	117
Toshiba’s energy-saver design	117
Running the computer on battery power	117
Battery Notice	118
Power management	119
Using additional batteries	119
Charging batteries	119
Charging the main battery	120
Charging the RTC battery	120
Monitoring main battery power	121
Determining remaining battery power	122
What to do when the main battery runs low	123
Setting battery notifications	123
Conserving battery power	124
Power Plans	125
Using a hot key to set the Power Plan	126
Using the TOSHIBA eco power plan	127
Changing the main battery	127
Removing the battery from the computer	128
Inserting a charged battery	129
Taking care of your battery	131
Safety precautions	131
Maintaining your battery	132
Disposing of used batteries	133
Traveling tips	134
Chapter 4: Exploring Your Computer’s Features	135
Exploring the desktop	135
Finding your way around the desktop	136
Setting up for communications	138
Connecting your computer to a network	139
Connecting a modem to a telephone line	140
Exploring audio features	141
Recording sounds	141
Using external speakers or headphones	142
Using the Web Camera	143
Using an ExpressCard®	143
Inserting an ExpressCard®	143
Removing an ExpressCard®	144
Using the Memory card reader	145
Inserting memory media	145
Removing memory media	146
Using the eSATA/USB combo port	147
Using the Ambient Light Sensor (ALS)	147
Chapter 5: Utilities	148
TOSHIBA Assist	149
Connect	150
Secure	151
Protect & Fix	152
Optimize	153
TOSHIBA Application Installer	154
Setting passwords	155
Using an instant password	155
Using a supervisor password	156
Using a user password	157
Deleting a user password	158
TOSHIBA Face Recognition Utility	159
TOSHIBA PC Diagnostic Tool Utility	160
TOSHIBA HDD Protection Utility	161
Mouse Utility	162
TOSHIBA Hardware Setup	163
USB Sleep and Charge Utility	165
Starting the USB Sleep and Charge Utility	165
USB Sleep and Charge	165
Enabling USB Sleep and Charge	167
Power supply mode settings	167
TOSHIBA Zooming Utility	169
TOSHIBA Button Support	170
TOSHIBA Accessibility	171
Fingerprint Authentication Utility	172
Fingerprint utility limitations	172
Using the Fingerprint Authentication Utility	172
Fingerprint Logon	173
Care and maintenance of your fingerprint reader	173
Fingerprint reader limitations	175
TOSHIBA eco Utility™	176
TOSHIBA Service Station	177
TOSHIBA PC Health Monitor	177
Chapter 6: If Something Goes Wrong	179
Problems that are easy to fix	179
Problems when you turn on the computer	180
The Windows® operating system is not working	182
Using Startup options to fix problems	183
Internet problems	184
The Windows® operating system can help you	184
Fixing a problem with Device Manager	185
Checking device properties	185
Memory problems	186
Power and the batteries	186
Keyboard problems	188
Display problems	188
Disk or storage drive problems	190
Error-checking	190
Optical disc drive problems	191
Sound system problems	194
ExpressCard® problems	194
ExpressCard® checklist	194
Resolving ExpressCard® problems	195
Printer problems	196
Modem problems	197
Wireless networking problems	198
DVD and BD operating problems	199
Develop good computing habits	201
Data and system configuration backup in the Windows® operating system	202
If you need further assistance	206
Before you contact Toshiba	206
Contacting Toshiba	207
Other Toshiba Internet Web sites	208
Toshiba’s worldwide offices	208
Appendix A: Hot Keys/TOSHIBA Cards	210
Hot Key Cards	210
Using the Hot Key Cards	211
Application Cards	212
Using the Application Cards	213
Card Case	213
Hot key functions	214
Volume Mute	214
Lock (Instant security)	215
Power plan	216
Sleep mode	217
Hibernation mode	218
Output (Display switch)	219
Display brightness	220
Disabling or enabling wireless devices	221
Disabling or enabling the TouchPad™	222
Zoom (Display resolution)	223
Keyboard hot key functions	224
Appendix B: Power Cord/Cable Connectors	225
Glossary	226
A	228
B	229
C	229
D	231
E	232
F	232
G	233
H	233
I	234
K	234
L	234
M	235
N	236
O	236
P	236
R	237
S	238
T	239
U	239
W	239