Uniden 24-148 English Owners Manual - Page 55

ADDITIONAL INFORMATION Troubleshooting If your phone is not performing to your expectations, please try these simple steps f irst. Symptom The status LED won´t light when the handset is placed in the base unit. The audio sounds weak and/or scratchy. Can´t make or receive calls. The handset doesn´t ring or receive a page. The Caller ID/CIDCW does not display. Suggestion • Make sure the AC adapter is plugged into the base unit and wall outlet. • Make sure the handset is properly seated in the base unit. • Make sure the charging contacts on the handset and base unit are clean. • Press during a call to help eliminate background noise. • Make sure that the base unit antenna is in a vertical position. • Move the handset and/or base unit to a different location away from metal objects or appliances and try again. • Make sure that you are not too far from the base. • Check both ends of the base unit telephone line cord. • Make sure the AC adapter is plugged into the base unit and wall outlet. • Disconnect the AC adapter for a few minutes, then reconnect it. • Reset the digital security code (See page 49). • Make sure is pressed. • The battery pack may be weak. Charge the battery on the base unit for 15-20 hours. • The handset may be too far away from the base unit. • Place the base unit away from appliances or metal objects. • Reset the digital security code (See page 49). • Make sure that Ringer Volume is not set to Ringer Off. • The handset was picked up before the second ring. • The call was placed through a switch board. • Call your local telephone company to verify your Caller ID service is current. • Charge the handset. • Make sure that " CIDCW" is not set to " Off" . A D D I T I O N A L I N F O R M A T I O N [ 53 ]