Uniden TRU9385-2 English Owners Manual - Page 53

Symptom The handset doesn't ring or receive a page. You cannot register the handset at the base. The handset doesn't communicate with other handsets. An extra handset can't join the conversation. The answering system does not work. Time stamp cannot be heard. Messages are incomplete. There is no sound on the base or handset speaker during call monitoring or message review. Cannot access answering system from a remote phone. Suggestion • Make sure that you are not too far from the base. • Make sure that your handset is registered to the main base unit. • Charge the battery in the handset for 15 to 20 hours. • Change the Digital Security Code (see page 50). • Charge the battery pack in the handset for 15 to 20 hours. • Change the Digital Security Code (see page 50). • Try resetting the handset (see Resetting the Handset on page 49). • Change the Digital Security Code (see page 50). • Make sure that you have registered all handsets (see page 20). • Make sure there are not two handsets already using the conference feature. • Make sure that another handset is not in privacy mode. • Make sure the base is plugged in. • Make sure that the answering system is turned on. • Make sure that the message record time is not set to announce only. • Make sure you have set the time (see Setting the Day and Time on page 41). • Incoming messages may be too long. Ask callers to leave a brief message. • The memory may be full. Delete some or all of the saved messages. • Adjust the speaker volume on the base or handset. • Make sure the call screen feature is set to on. • Make sure you are using the correct PIN number. • Make sure that the touch-tone phone you're using can transmit the tone for at least two seconds. If it cannot, try using a different touch-tone phone. 52