Vtech 3111-2 User Manual

Vtech 3111-2 Manual

Vtech 3111-2 manual content summary:

  • Vtech 3111-2 | User Manual - Page 1
    using this telephone, please read the Important safety instructions on page 48 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech 3111-2 | User Manual - Page 2
    Basic operation 17 Make, answer and end calls 17 Speakerphone 17 Mute 17 Call waiting 18 Volume 18 Ringer mute 18 Multiple handset use 18 Voicemail 19 Find handset 19 Intercom 20 Answer an incoming call during an intercom call 20 Transfer an external call 21 Switch between external and
  • Vtech 3111-2 | User Manual - Page 3
    Review Handset indicators 36 Telephone base indicators & charger indicator 37 Battery 38 Troubleshooting 39 Important safety instructions 48 Operating range 49 Maintenance 49 About cordless telephones 50 Warranty 50 FCC, ACTA and IC regulations 52 The RBRC® Seal 53 Technical specifications
  • Vtech 3111-2 | User Manual - Page 4
    telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handsets (2 for DS3111-2/TM3111-2, 3 for DS3111-3, 4 for DS3111-4) Quick start guide User's manual Telephone base • To purchase replacement batteries, visit
  • Vtech 3111-2 | User Manual - Page 5
    • Use only the VTech batteries and power adapters included) required if you have DSL high-speed Internet service Telephone base power adapter Charger adapter Electrical outlet not controlled PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING THIS PHONE. HAC FCC ID: EW780-5656-00 USOC JACK:
  • Vtech 3111-2 | User Manual - Page 6
    jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. DSL OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING THIS PHONE. HAC FCC ID: EW780-5656-00 USOC JACK: RJ11C/RJ11W
  • Vtech 3111-2 | User Manual - Page 7
    steps: 1. Press the tab and slide the battery compartment cover down. 2. Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires of the color-coded label. 3. Place the battery in the compartment with the wires in the lower
  • Vtech 3111-2 | User Manual - Page 8
    section on page 38. • Use only the power adapters and batteries (or equivalent) supplied with your VTech telephone. Basic operation Telephone base power adapter Electrical outlet not controlled by a wall switch Place the handset in the telephone base or charger. The CHARGE light is on when the
  • Vtech 3111-2 | User Manual - Page 9
    can accomodate up to five cordless handsets. You can add new handsets (DS3101, purchased separately) to the DS3111-2/TM3111-2/DS31113/DS3111-4 at any time, but each handset must be registered with the telephone base before use. The DS3111-2/TM3111-2/DS3111-3/DS3111-4 comes with two/three/four
  • Vtech 3111-2 | User Manual - Page 10
    registration number. For instance, if you already have HANDSET 1 and HANDSET 2, the next registered handset will be HANDSET 3. PLEASE WAIT... HANDSET X REGISTERED • If you experience difficulty registering a handset, see the Troubleshooting section on page 40. Basic operation www.vtechphones
  • Vtech 3111-2 | User Manual - Page 11
    the de-registration process. All handsets will show NOT REGISTERED if de-registration is successful. After deleting the registrations of all handsets, you will need to individually register each handset with the telephone base (see page 6 for registration instructions). NOT REGISTERED  www
  • Vtech 3111-2 | User Manual - Page 12
    conversations, use any industry standard 2.5mm headset (purchased separately). For optimal results, use a VTech 2.5mm headset. Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. Headset Plug the 2.5 mm headset into the jack on the side
  • Vtech 3111-2 | User Manual - Page 13
    ) (page 9) 4. CID (caller ID) (page 28) PLAY (page 15) 5. /FLASH 6. Dialing keys (0-9, *, #) 7. VOICEMAIL (page 19) 8. REDIAL/PAUSE (page 32) 9. Microphone 10. Handset display 11. VOL / (volume) (page 18) 12. (directory) (page 23) ERASE (page 15) 13. (speakerphone) (page 17) 14. OFF/CLEAR 15
  • Vtech 3111-2 | User Manual - Page 14
    Installation Basic operation Installation Telephone base layout 1. CHARGE light (page 37) 2. IN USE light (page 37) 3. VOICEMAIL light (page 37) 4. FIND HANDSET (page 19) 1 2 3 4 www.vtechphones.com 11
  • Vtech 3111-2 | User Manual - Page 15
    . 2. Press VOL or VOL to choose the desired volume level. When finished, the new volume level will be saved. -OR1. Press MENU/SELECT when the handset is not in use. 2. Press or to select RINGER VOLUME, then press MENU/SELECT. 3. Press or to adjust the volume. A sample of each ringer volume
  • Vtech 3111-2 | User Manual - Page 16
    or ESPAÑOL to be used in all menus and screen displays. To change the language: >LANGUAGE CLR VOICE MAIL 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select LANGUAGE, then press MENU/SELECT. 3. Press or to scroll through the choices. LANGUAGE ENGLISH 4. Press MENU/SELECT
  • Vtech 3111-2 | User Manual - Page 17
    Telephone settings Clear voicemail If you subscribe to voicemail service provided by your local telephone company, NEW VOICE MAIL and the icon will appear on the handset display and the VOICEMAIL lights on the telephone base and handsets will flash when you have a new voicemail message. To turn
  • Vtech 3111-2 | User Manual - Page 18
    Telephone settings Voicemail setup If you subscribe to voicemail service provided by your local telephone company, this feature more information. To program the ACCESS NUMBER button: 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select VOICEMAIL SETUP, then press MENU/
  • Vtech 3111-2 | User Manual - Page 19
    will recognize your password. Depending on your voicemail service, you may need to program an extra pause between the access number and your password. Telephone settings Voicemail setup To program a pause: 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select VOICEMAIL SETUP
  • Vtech 3111-2 | User Manual - Page 20
    cannot hear you. • To activate the mute feature during a call, press MUTE/REMOVE on the handset. The screen will display MUTE. • Press MUTE/REMOVE again to resume the conversation. • The screen and hold REDIAL/PAUSE to insert a threesecond pause. PHONE 00:00:01 MUTED MUTE www.vtechphones.com 17
  • Vtech 3111-2 | User Manual - Page 21
    UNABLE TO CALL TRY AGAIN. 18 Basic operation Call waiting If you subscribe to call waiting service, you will hear a tone if there is an incoming call during a telephone conversation. • Press /FLASH on the handset to answer the new incoming call and put the current call on hold. • Press /FLASH at
  • Vtech 3111-2 | User Manual - Page 22
    your local telephone company for more information about voicemail service. Find handset This feature allows the telephone base to page all system handsets for up to 60 seconds. • Press FIND HANDSET on the telephone base. All the ** ** handsets ring and the screens display PAGING . • To stop paging
  • Vtech 3111-2 | User Manual - Page 23
    During an intercom call, there will be an alert tone to signify an incoming (external) call. • To answer the incoming call, press /FLASH on the handset, and the intercom call will be ended automatically. • To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the
  • Vtech 3111-2 | User Manual - Page 24
    INT to initiate the intercom feature. 2. The originating handset screen displays TRANSFER TO: 3. Dial the destination handset number. 4. The originating handset screen displays CALLING HANDSET X. The destination handset rings and displays HANDSET X IS CALLING. 5. To answer a call at the destination
  • Vtech 3111-2 | User Manual - Page 25
    displays TRANSFER TO: 3. Dial the number associated with the handset you are trying to intercom. 4. The originating handset screen displays CALLING HANDSET X. The destination handset rings and displays HANDSET X IS CALLING. 5. Press /FLASH, , INT or any dialing keys (0-9, #, *) on the destination
  • Vtech 3111-2 | User Manual - Page 26
    REMOVE to erase the entire entry. 7. Press MENU/SELECT to confirm. >STORE REVIEW ENTER NUMBER 800-595-95_ ENTER NAME VTECH_ VTECH 800-595-9511 www.vtechphones.com • If a handset attempts to enter the directory while another handset is in the directory, NOT AVAILABLE AT THIS TIME will be displayed
  • Vtech 3111-2 | User Manual - Page 27
    • When you enter a name, the handset will automatically display the first character of each word in uppercase. Advanced operation Character chart Use the dial pad and the chart below to enter a
  • Vtech 3111-2 | User Manual - Page 28
    entry • Press to enter the directory when the handset is not in use. • Press or to scroll to the desired entry, or use the alphabetical search to find it. • Press /FLASH or to dial the selected entry. VTECH 800-595-9511 • While reviewing the phone number of an entry which is longer than 16
  • Vtech 3111-2 | User Manual - Page 29
    Advanced operation Edit a directory entry 1. Press when the handset is not in use. 2. Press or to scroll to the desired entry. 3. Press MENU/SELECT, and the screen displays EDIT NUMBER. EDIT NUMBER 4. Use the
  • Vtech 3111-2 | User Manual - Page 30
    on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. Contact your local telephone company if: • you have both caller
  • Vtech 3111-2 | User Manual - Page 31
    Caller ID If you subscribe to caller ID service, information about each caller will be displayed and shared by all handsets. • The call log can store up to 50 entries. • You can review, dial, and copy the call log. HANDSET X XX MISSED CALLS VTECH 800-595-9511 NEW 3:45AM 2/23 CALL
  • Vtech 3111-2 | User Manual - Page 32
    tone when the list reaches the beginning or end of the call log. VTECH 800-595-9511 3:45AM 2/23 Make CID entries ready to dial Although 595-9511 1-595-9511 595-9511 • Only one handset can review the directory or call log at a time. If another handset attempts to enter the call log, it will
  • Vtech 3111-2 | User Manual - Page 33
    , it will automatically update all other handsets. Advanced operation Dial a call log entry • When in the call log, press or to scroll to the desired entry. • Press # repeatedly to display the possible dialing options. • Press /FLASH or to dial the selected entry. VTECH 800-595-9511 Save an entry
  • Vtech 3111-2 | User Manual - Page 34
    Advanced operation Delete from the call log • While in the call log, press or to scroll to the desired entry. • Press MUTE/REMOVE to delete an entry. -ORPress and hold MUTE/REMOVE to delete all entries and the screen displays DELETE ALL CALLS? Press MENU/SELECT to confirm and you will hear a
  • Vtech 3111-2 | User Manual - Page 35
    room for the latest entry. • Entries are displayed in reverse chronological order, i.e. from the most recent to the earliest entry. Review redial • Press REDIAL/PAUSE when the handset is not in use. • Press or , or press REDIAL/PAUSE repeatedly to browse through the entries. Dial from redial • Press
  • Vtech 3111-2 | User Manual - Page 36
    . CALL LOG EMPTY There are no call log entries. CALLING HANDSET X CHARGING Calling another handset. A handset with low battery has been placed in the telephone base or charger to recharge. CONNECTING... The cordless handset is searching for the telephone base. DIRECTORY EMPTY ENDED There is
  • Vtech 3111-2 | User Manual - Page 37
    the person on the other end can hear you. XX MISSED CALLS There are un-reviewed calls in your call log. MUTED The microphone is temporarily turned off during a call denied when the handset is out of range from the telephone base. Attempt to review the directory or call log is denied when another
  • Vtech 3111-2 | User Manual - Page 38
    ** Communication between handset and telephone base is lost during an external call. The cordless handset locator has been activated. PHONE The handset is in use. installed or not installed properly in the handset. -OR The battery needs to be replaced. -OR An incorrect battery has been
  • Vtech 3111-2 | User Manual - Page 39
    . • Ringer off. NEW • New call log entries. • On when there is new voicemail message(s). (Battery indicator) • Cycles (low, medium, and full) when handset battery is charging. • On when the battery is fully charged. • Flashes when a low battery condition is detected. 36 www.vtechphones.com
  • Vtech 3111-2 | User Manual - Page 40
    while there is an incoming call; or an extension on the same telephone line is in use; or you are registering a handset on the telephone base. VOICEMAIL • Flashes when there is a new voicemail message. (A subscription service from your local telephone company is required.) CHARGE • On when the
  • Vtech 3111-2 | User Manual - Page 41
    8 hours While not in use (standby*) 96 hours (4 days) *The handset is off the telephone base or charger but not in use. The battery needs for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO
  • Vtech 3111-2 | User Manual - Page 42
    to www. vtechcanada.com or call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the cordless handset to the telephone base or charger after use. • Make sure
  • Vtech 3111-2 | User Manual - Page 43
    Troubleshooting Problem Registration failure. Suggestion • Only one handset can be registered at a time. If you have multiple handsets to register, please follow the steps on page 6 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs
  • Vtech 3111-2 | User Manual - Page 44
    Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset page 38) of this user's manual. The CHARGE light is off. • Clean the charging contacts on the cordless handset(s), telephone base and charger each
  • Vtech 3111-2 | User Manual - Page 45
    Troubleshooting Problem Suggestion There is no dial tone. • Ensure the handset has been registered to the telephone base (page 6). • Move the cordless handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone
  • Vtech 3111-2 | User Manual - Page 46
    Troubleshooting Problem The telephone does not ring when there is an incoming call. Suggestion • Ensure the handset problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). • Other electronic products can cause interference to your cordless
  • Vtech 3111-2 | User Manual - Page 47
    Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. -OR- My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same
  • Vtech 3111-2 | User Manual - Page 48
    jack. Plug in a different telephone. If you using the telephone. still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. My caller ID features are not working
  • Vtech 3111-2 | User Manual - Page 49
    Troubleshooting Problem Suggestion The system does not receive caller ID or the system does not display caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features services you dial from the call log. While reviewing the call log, press # repeatedly to
  • Vtech 3111-2 | User Manual - Page 50
    Troubleshooting Problem Suggestion My cordless handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the
  • Vtech 3111-2 | User Manual - Page 51
    service facility. Opening or removing parts of the telephone base or handset other instructions. Adjust only those controls that are covered by the operation instructions, cabinet outlet. 14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
  • Vtech 3111-2 | User Manual - Page 52
    Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather,
  • Vtech 3111-2 | User Manual - Page 53
    cordless handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset in the sales package (" instructions. VTech's authorized service representative will repair or replace at VTech
  • Vtech 3111-2 | User Manual - Page 54
    service, please review the user's manual - a check of the Product controls and features may save you a service VTech service location along with a description of the malfunction or difficulty; and 2. Include "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model
  • Vtech 3111-2 | User Manual - Page 55
    comply with the FCC criteria. The handset may be safely held against the please make sure to only use the supplied VTech belt clip. This Class B digital apparatus lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number jack until the problem has been corrected.
  • Vtech 3111-2 | User Manual - Page 56
    service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem with a corded or cordless handset, it is hearing aid specifications. The RBRC® Seal The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech
  • Vtech 3111-2 | User Manual - Page 57
    specifications Frequency control Transmit frequency Channels Crystal controlled PLL synthesizer Telephone base: 1921.536-1928.448 MHz Handset: 1921.536-1928.448 MHz 5 Nominal effective range Size Weight Power requirements Memory Maximum power allowed by FCC and IC. Actual operating range
  • Vtech 3111-2 | User Manual - Page 58
    Index A About caller ID 27 About cordless telephones 50 Adding a new handset 6 Advanced operation 23 Answer an incoming and IC regulations 52 Find handset 19 H Handset display screen messages 33 Handset indicators 36 Handset layout 10 I Important safety instructions 48 Installation 1 Intercom 20
  • Vtech 3111-2 | User Manual - Page 59
    M Maintenance 49 Make, answer and end calls 17 Make CID entries ready to dial 29 Multiple handset use 18 Mute 17 O Operating range 49 P Parts checklist 1 R Redial 32 Registration of new handset 6 Review redial 32 Review the call log 29 Ringer tone 12 Ringer mute 18 Ringer volume 12 S Save an entry
  • Vtech 3111-2 | User Manual - Page 60
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-001410-080
  • Vtech 3111-2 | User Manual - Page 61
    User's manual www.vtechphones.com Models: DS3111-2/TM3111-2 DS3111-3/DS3111-4
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This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com.
In Canada, go to www.vtechcanada.com.
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 48 of this manual.