Vtech 3111-2 User Manual - Page 48

Caller ID is a subscription service. You must subscribe to this service from your local telephone

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Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you using the telephone. still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. My caller ID features are not working properly. • Make sure the telephone line cord is plugged in securely. • Remove the battery from the handset and re-install it. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with caller ID service. • If you subscribe to DSL Internet service, you must install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. Appendix www.vtechphones.com 45

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www.vtechphones.com
45
Appendix
Troubleshooting
Problem
Suggestion
I hear other calls when
using the telephone.
Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you
still hear other calls, the problem is probably in the wiring or local service. Call your local
telephone company.
•
I hear noise in the
cordless handset, and
none of the keys or
buttons work.
Make sure the telephone line cord is plugged in securely.
Remove the battery from the handset and re-install it.
•
•
My caller ID features
are not working
properly.
Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
Both you and the caller’s telephone companies must use equipment which are compatible
with caller ID service.
If you subscribe to DSL Internet service, you must install a DSL filter to the telephone line
between the telephone base and the telephone line jack. Contact your DSL service provider
for filter information.
•
•
•
•