Vtech 6110 User Manual

Vtech 6110 Manual

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  • Vtech 6110 | User Manual - Page 1
    Model: IS6110 User's manual www.vtechphones.com
  • Vtech 6110 | User Manual - Page 2
    this telephone, please read the Important safety instructions on page 102 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech 6110 | User Manual - Page 3
    Charge handset battery 6 Install the MSN Messenger/AOL Instant Messenger software 8 Install the IS6110 phone software 11 Setting up the IS6110 phone software 19 Check and download the IS6110 phone software . . 20 IS6110 software settings 21 To setup/change the messenger account 22 To change
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    manually 50 Key tone 51 IM alert tone 52 Keypad backlight 53 Clear voice mail 54 Default settings 55 Default settings table 56 Messenger 57 Buddy status window 57 Active chat window 57 Online 58 Offline 59 Status 59 Review phone numbers Troubleshooting 86 www.vtechphones.com II
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    Table of contents Operating range 99 Maintenance 99 About cordless telephones 100 Warranty 100 Important safety instructions 102 FCC, ACTA and IC regulations 103 The RBRC® Seal 104 Technical specifications 105 www.vtechphones.com III
  • Vtech 6110 | User Manual - Page 6
    a free MSN Messenger/Windows Live Messenger account at http://www.hotmail.com or for a free AOL Instant Messenger account at http://www.aim.com. �� You must install either the MSN Messenger/Windows Live Messenger or AOL Instant Messenger software before installing the IS6110 phone software.  www
  • Vtech 6110 | User Manual - Page 7
    receipt and original packaging in case your phone requires warranty service. 1. Quick start guide 2. CD-ROM (VTech IS6110 software for MSN Messenger/Windows Live Messenger/AOL Instant Messenger software) 3. Telephone base 4. USB cable •�� T��o�p��u�r�c�h�a�s�e��a��n�e�w� battery, visit our
  • Vtech 6110 | User Manual - Page 8
    the telephone base. Then plug the other end of the cord into a telephone outlet. If you have DSL, you must install a DSL filter between the IS6110 telephone base and the wall jack. Contact your DSL provider for more information on DSL filters. Step 2: Install USB cable Using the USB cable provided
  • Vtech 6110 | User Manual - Page 9
    Installation Installation Handset charger installation The charger comes with the power adapter already plugged in. Route the cord through the slots and plug the other end into the electrical outlet as shown below. Make sure the electrical outlet is not controlled by a wall switch. Electrical
  • Vtech 6110 | User Manual - Page 10
    • To purchase replacement batteries, visit us on the web at www. vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or dial 1 (800) 267-7377. Installation Install handset battery Step 1: Press the
  • Vtech 6110 | User Manual - Page 11
    Installation Installation Charge handset battery After battery installation, there may be enough power for short calls. For optimal performance, we recommend that you place the handset in the handset charger and allow the battery to charge for 16 hours before use. The CHARGE light on the handset
  • Vtech 6110 | User Manual - Page 12
    and/or conductor may overheat and cause burns. 5. Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.  www.vtechphones.com
  • Vtech 6110 | User Manual - Page 13
    installation. Step 1: Insert the enclosed VTech IS6110 software CD-ROM into your computer. The CD-ROM will run automatically and screen a below will be displayed. Click the Install the IS6110 Phone �� For more information about the Browse the Software button and screen b below will be displayed
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    Messenger button or Download Windows Live Messenger button to start the installation on screen a or b respectively. Follow the instructions for downloading. After the installation is complete, click the NEXT button. Go to Step 4 for the installation of the IS6110 phone software.  www.vtechphones
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    the AOL Instant Messenger software. �� Click the Download AOL Instant Messenger button to start the installation. Follow the instructions for downloading. After the installation is complete, click the NEXT button. Go to Step 4 for installation of the IS6110 phone software. www.vtechphones.com 10
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    4: �� After the installation of the MSN Messenger or AOL Instant Messenger software is complete, you will be prompted to install the IS6110 phone software. The following screen will be displayed. Click the Install IS6110 Phone Software button to start the installation. 11 www.vtechphones.com
  • Vtech 6110 | User Manual - Page 17
    Installation Installation Install the IS6110 phone software Step 5: A VTech IS6110 setup window will be displayed. If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click the Next button
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    the Application files will be displayed. Installation Install the IS6110 phone software Step 6: Make sure the boxes beside Application files and Microsoft .Net Framework 2.0 are checked. If you are using MSN Messenger/Window
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    Installation Installation Install the IS6110 phone software Step 7: If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click the Install button to proceed. a: b: ��
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    Installation Install the IS6110 phone software Step 8: The Microsoft .NET Framework 2.0 Setup window will be displayed. Make sure the box beside I accept the terms of the License Agreement is checked. Click the Install> button and the installation will begin. 15 www.vtechphones.com
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    Installation Installation Install the IS6110 phone software Step 9: After the installation of Microsoft .NET Framework 2.0 is complete, the following window will be displayed. Click the Finish button and it will return to the installation of VTech IS6110 software. www.vtechphones.com 16
  • Vtech 6110 | User Manual - Page 22
    Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. If you want to start the IS6110 phone software immediately, make sure the box beside Run VTech IS6110 Software for MSN (a) or Run VTech IS6110 Software
  • Vtech 6110 | User Manual - Page 23
    Installation Installation Install the IS6110 phone software Step 11: After the installation of the IS6110 phone software, the following screen is still displayed. Click the NEXT button to proceed and on the next screen click the EXIT button to exit the installation. www.vtechphones.com 18
  • Vtech 6110 | User Manual - Page 24
    Setting up the IS6110 phone software The IS6110 phone software must be started before using the messenger service on your handset. Double click on the IS6110 phone software application icon on your PC desktop; the software will run automatically. If you are using MSN Messenger/Windows Live Messenger
  • Vtech 6110 | User Manual - Page 25
    in the About tab (see page 23). To install the update of the IS6110 phone software: Step 1: Click the Yes button. It will start to download the update of the software. Step 2: To save the update on your computer and install the software later, click the Save button and follow the steps to save
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    Changes to the Profile Settings tab can only be made when the IS6110 software is not running (i.e. On the Status tab, the first box must say STOP). In order to use the instant messaging and Internet voice features with your phone, you must first create a profile by entering your MSN/WLM/AIM email
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    can only be setup or changed on your computer. Settings for running the IS6110 software �� If you want to run the IS6110 phone software automatically every time Windows starts, make sure the field Run IS6110 software when Windows starts is checked. �� If you want to log into your messenger account
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    IS6110 phone software, the version of the software will be displayed. Clicking on Check Update will check for updates to the IS6110 software, see page 20 for details. In the Product Help section, you can find the Internet links to the User's manual and Quick start guide. You can also find the VTech
  • Vtech 6110 | User Manual - Page 29
    Installation Installation Log onto the IS6110 phone software You can log onto the IS6110 phone software from your handset or computer. To login on the computer: Step 1: In the Status tab of the IS6110 phone software, choose the profile you wish to log onto by clicking on the arrow in the
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    Installation Log onto the IS6110 phone software To login on the computer: S t ep 2: If login is not successful because the login ID and/or password is incorrect, the following screen will be
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    Installation This page was left blank intentionally. www.vtechphones.com 26
  • Vtech 6110 | User Manual - Page 32
    wait. Step 3: If login is successful, the buddy status window will be displayed. Step 4: If login is not successful, an error message will be displayed on the screen. Check with the Profile Settings tab of the IS6110 phone software for the incorrect or missing item(s). Error messages Explanation
  • Vtech 6110 | User Manual - Page 33
    Installation Installation Running the IS6110 phone software In order to use the MSN/WLM/AIM and you are logged into one of the messenger services. * *While using MSN Messenger, it will display . After you are logged in, you can minimize the IS6110 software to the system tray. Double click on the
  • Vtech 6110 | User Manual - Page 34
    messages. - Block buddy. - Receive or send emoticons. Installation Running the IS6110 phone software You cannot be logged into the messenger service on the computer and the IS6110 at the same time. �� If you are logged into the messenger service on your computer and you click START on the status
  • Vtech 6110 | User Manual - Page 35
    To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511. In Canada, go to www. 800) 267-7377. • Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This reduces background
  • Vtech 6110 | User Manual - Page 36
    Connects to the power adapter which plugs into an electrical outlet 3. PHONE IN USE to provide power to the telephone A blinking red light that you are logged into a messenger service and it is ready to start IM or VoIP. If the light is off, the IS6110 software has not been launched at the
  • Vtech 6110 | User Manual - Page 37
    telephone base is powered on. The telephone line is not in use. The telephone is ringing. The telephone line is in use. The IS6110 phone software has not been started at the computer. The IS6110 phone software has been started at the computer and it is ready to start IM/IV. www.vtechphones.com 32
  • Vtech 6110 | User Manual - Page 38
    Getting to know the IS6110 Handset layout 1. Earpiece Audio numbers are black on silver. While in numeric mode, they are used for dialing phone numbers, or entering numbers. 7. Microphone Audio input for telephone calls. 8. VOL / text mode. Press to review the redial list. 33 www.vtechphones.com
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    Getting to know the IS6110 Getting to know the IS6110 Handset status icons 1. Battery An animated battery connection status The telephone base is connected to the computer, but you are not logged into the messenger service. 1 2 34 5 6 7 8 9 10 7. USB connection status The telephone base is not
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    Getting to know the IS6110 Using the handset Softkeys The handset has two softkeys mode. See page 73 for more information on Dialing alphanumeric phone numbers. Entering characters in a text field �� While entering text in the chat window, the keypad is in lowercase input mode by default and
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    Getting to know the IS6110 Getting to know the IS6110 Using the handset Entering characters in a text field �� To change to uppercase input mode, press CAP and will be shown in the center of the
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    Getting to know the IS6110 Chart of characters Use the keypad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to
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    Getting to know the IS6110 Getting to know the IS6110 Chart of characters Numeric mode: Left softkey UP LEFT SELECT RIGHT TALK/FLASH DOWN # 1 2 3 () _ * 4 5 6 /: ; ALT 7 8 9 ?! , CAP SYM SPACE Right softkey OFF -+ @ ' " DEL . % ENTER SPEAKER www.vtechphones.com 38
  • Vtech 6110 | User Manual - Page 44
    know the IS6110 Symbol table Pressing SYM while in text entry mode will generate a chart of different symbols as shown in the following table. ~ ` ^ & ¥ ¦ | \ [ ] { } £ ¤ ¢ « » < = > € Translated table See page 73 for instructions on Dialing alphanumeric phone numbers. Letters
  • Vtech 6110 | User Manual - Page 45
    Telephone settings Telephone settings Ringer In this menu, you can change the ringer melody and ringer volume. You can also record and play your own sound clips. Ringer volume To adjust the handset ringer volume: While in idle mode, press the VOL / key on the side on the handset. -OR- Step 1: Press
  • Vtech 6110 | User Manual - Page 46
    Telephone settings Ringer melody In this menu, you can listen to the ringer melodies and set different ringer melodies for the incoming Home and VoIP calls. Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Ringer then press the SELECT softkey or
  • Vtech 6110 | User Manual - Page 47
    Telephone settings Telephone settings Play or delete sound clips In this menu, you can play and delete musical ringers and sound clips using the microphone or audio cable. Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Ringer, then press the
  • Vtech 6110 | User Manual - Page 48
    clip is 15 seconds. The enclosed VTech IS6110 CD-ROM software also provides sample sound clips for use. Insert the CD-ROM into your computer and screen a below will be displayed. Click the Browse the CD for additional ringers button and a sample sound clips window will be displayed (screen b below
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    the side of the handset (beneath the small rubber flap) and plug the large end into an audio port on your computer. Open a music player (e.g. Window Media player, Realplayer or iTunes) and play a song on the computer. The sound will be transmitted through the speaker of the handset. Step 2: Press
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    �� The maximum record time for each ringer is 15 seconds. Telephone settings Record sound clips To record a sound clip using the audio cable: Step 4: Press the up or down NavKey or to choose Record Sound Clip, then press the SELECT softkey or the center NavKey/SELECT/ . Step 5: Press the
  • Vtech 6110 | User Manual - Page 51
    Telephone settings Telephone settings Display In this menu you can change the wallpaper, color scheme and LCD brightness of the telephone. Wallpaper The handset is preset with a background picture (wallpaper) that will be displayed when the handset is in the idle screen. To choose a different
  • Vtech 6110 | User Manual - Page 52
    Telephone settings Color scheme The color of the handset screen can be changed to different color schemes. To set the color scheme: Step 1: Press the MENU softkey on the main idle screen. Step 2: Press the , , and/or NavKeys to choose Display then press the SELECT softkey or the center NavKey/SELECT
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    Telephone settings Telephone settings LCD Brightness The brightness of handset's screen can be adjusted to suit different lighting conditions. To change the brightness of the handset screen: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Display,
  • Vtech 6110 | User Manual - Page 54
    and IM alert tone of the telephone. You can remove the VMWI indicator manually if it is on when you do not have voicemail messages. You can if you subscribe to the caller ID service (refer to Caller ID operation on page 80), or you may set the clock manually. To synchronize the telephone clock with
  • Vtech 6110 | User Manual - Page 55
    Voice Mail Default Settings BACK SELECT Settings Clock Setting Key Tone IM Alert Tone Keypad Backlight Clear Voice Mail PC CID Default Settings Manual BACK SELECT Manual Clock Input 07:11 PM �� If you enter an invalid time (e.g. 27:76), the entry will not be saved. �� Only the 12-hour
  • Vtech 6110 | User Manual - Page 56
    Telephone settings Key tone The key tone is set to off by default. When the key tone is on, the handset will beep with each key press. To change the key tone setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Settings, then press the SELECT
  • Vtech 6110 | User Manual - Page 57
    Telephone settings Telephone settings IM alert tone IM alert tone is turned off by default. When the IM alert tone is on, the handset will beep when there is an incoming instant message. To change the IM alert tone setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , ,
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    Telephone settings Keypad backlight By default, the keypad backlight is turned on. To improve battery life during instant messaging, you might want to turn the backlight off. To change the backlight setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to
  • Vtech 6110 | User Manual - Page 59
    message, the VMWI icon will be displayed on the screen. Please contact your local telephone company for more information about voicemail service. To manually remove the VMWI indication: Step 1: Step 2: Step 3: Step 4: Press the MENU softkey from the idle screen. Press the , , and/or NavKeys
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    �� Directory and call log entries will not be deleted when the default settings are restored. Telephone settings Default settings Telephone default settings including handset volume, headset volume, speakerphone volume, ringer volume, ringer melody for Home calls, ringer melody for VoIP calls, key
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    Telephone settings Telephone settings Default settings table Parameter Handset volume Headset volume Speakerphone volume Ringer volume Melody for Home call Melody for VoIP call Key tone IM alert tone Keypad backlight Wallpaper Default values Level 3 Level 2 Level 5 Level 6 Melody #1 Melody #2 OFF
  • Vtech 6110 | User Manual - Page 62
    name of the buddy will be shown on the IM buddy list of the IS6110 phone. �� The ONLINE tab will be displayed by default after you login to the messenger. If there is a chat activity, the ACTIVE CHAT WINDOW tab will be displayed after logging in. Messenger This menu allows you to send
  • Vtech 6110 | User Manual - Page 63
    active (on-line) buddies will be displayed in this window. Instant messages (IM) and Internet voice calls (VoIP) Joe Mary Susan Smith CHAT OPTIONS Setting Display of the buddy's PC IS6110 phone status on the IS6110 phone Display of your status on the STATUS tab Online Online [ONLINE] Busy
  • Vtech 6110 | User Manual - Page 64
    the offline buddies and buddies who have signed into the messenger service with Appear offline status will be displayed in this window. IM and VoIP calls cannot be sent to a buddy with Shirley STATUS [ONLINE] Be Right Back Away On Phone Go To Lunch Online LOGOUT SELECT 59 www.vtechphones.com
  • Vtech 6110 | User Manual - Page 65
    WINDOW, press the up or down NavKey or to choose a desired buddy with the icon. Step 3: Press the center NavKey/SELECT/ or the CHAT softkey to review the buddy list Shirley ACTIVE CHAT WINDOW Susan Smith CHAT CLOSE The following features are NOT supported by your IS6110 phone for MSN/WLM/AIM: ��
  • Vtech 6110 | User Manual - Page 66
    the messenger service directly while in the idle screen. Step 3: Press the left or right NavKey or to choose either ONLINE or ACTIVE CHAT WINDOW. Step 4: and the sent message will be shown in the chat window. Press the up or down NavKey or to review the chat history. Step 7: To return to the
  • Vtech 6110 | User Manual - Page 67
    while using IM in messenger While in the chat window, if there is an incoming Home telephone call, the messenger screen will disappear. The telephone will ring and the screen will display Incoming call. If you subscribe to the caller ID service from your telephone company, the caller ID information
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    MUTE softkey or OFF to mute the ringer. �� While in the ACTIVE CHAT WINDOW, an audio alert will sound and the name of the caller will be displayed or press the DECLINE softkey to refuse the call. �� While in the chat window, a VoIP call message will be displayed (e.g. Incoming call) when there is an
  • Vtech 6110 | User Manual - Page 69
    service directly while in the idle screen. Step 3: Press the up or down NavKey to choose a buddy from the ACTIVE CHAT WINDOW or ONLINE tabs and press the CHAT softkey. A chat window If you do not answer or decline an incoming VoIP call the phone will continue to ring until the call is ended by the
  • Vtech 6110 | User Manual - Page 70
    8: To end the VoIP conversation, press the CANCEL softkey. The chat window will display >Call ended when either you or your buddy decline. Step the VoIP call will be canceled and you will go off hook on the Home phone line. To switch between speakerphone to the earpiece while on a call, you must
  • Vtech 6110 | User Manual - Page 71
    4: While a buddy with VoIP call is highlighted, press the ACCEPT softkey to accept the call and >Call accepted will be displayed in a new chat window. Press the DECLINE softkey to decline the call. You may press the up or down NavKey or to choose the previous buddy in the ACTIVE
  • Vtech 6110 | User Manual - Page 72
    and return to the VoIP call. �� If the incoming call is not answered, the phone will continue to ring until you press the IGNORE softkey or OFF. -OR- If you subscribe to voicemail through your telephone service provider, the call will go to your voicemail. Mary > Call answered BUDDIES OPTIONS
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    VoIP call, the name of the buddy will be displayed on the screen. The phone alert will not ring through the speaker. There will be an audio alert to notify not answer an incoming VoIP call or press the IGNORE softkey, the phone will continue to ring until the call is ended by the buddy. Susan Smith
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    For details on how to access buddy status window, see steps 1 and 2 in Send with an audio alert on the handset. If you subscribe to the call waiting service, press /FLASH to answer the incoming Home call and put the current Home call IV call and end phone call. ANSWER IGNORE 69 www.vtechphones.com
  • Vtech 6110 | User Manual - Page 75
    Susan Smith is calling Press "ANSWER" to answer IV call and end phone call. ANSWER IGNORE View buddy history Both the current and previous sessions of computer for up to six months. Step 1: While in the buddy status window, press the left or right NavKey or to choose either the ONLINE or
  • Vtech 6110 | User Manual - Page 76
    The following features are NOT supported by your IS6110 phone for MSN/Windows Live Messenger or AOL Instant Messenger: �� Add/modify/ remove program on your computer. Logout MSN/WLM/AIM Step 1: While in the buddy status window, press the left or right NavKey or to choose the STATUS tab. Step 2:
  • Vtech 6110 | User Manual - Page 77
    Telephone operation Making calls on the Home line �� To make a regular telephone call, press a dial tone, then dial the number. /FLASH and confirm you hear -OR- �� To use the speakerphone, press /SPEAKER, then dial the number. �� To predial (preview numbers before dialing), enter the numbers
  • Vtech 6110 | User Manual - Page 78
    , the keypad is in numeric input mode by default and is shown in the center of the softkey bar. To enter a phone number that has letters (for example a plumbing company's phone number might be: 555-PLUMBER): Step 1: Press CAP and will be shown in the center of the softkey bar. The next
  • Vtech 6110 | User Manual - Page 79
    answer using the speakerphone. After you answer the call, the screen displays the elapsed time of the call. If you subscribe to the caller ID service, see page 80 for caller ID information. Ending calls on the Home line While on a call, press OFF to end the call. After a call ends
  • Vtech 6110 | User Manual - Page 80
    The volume settings of the handset, headset or speakerphone are stored separately, so changing one of them will not affect the others. �� While the phone is idle, pressing the VOL / key will adjust the ringer volume. Telephone operation Volume You can adjust the listening volume from the handset or
  • Vtech 6110 | User Manual - Page 81
    number will be highlighted. You can review or redial the numbers on the redial list, or save the numbers into the directory. • To review and dial a redial entry, press /REDIAL on the handset and press the up or down NavKey or to review the entries or choose a number you wish to dial. Press /FLASH or
  • Vtech 6110 | User Manual - Page 82
    saving. �� Editing or storing in the directory is automatically cancelled when there is an incoming call. �� See page 73 for instructions on how to enter an alphanumeric phone number. • Duplicated number will be displayed if you try to save the telephone number which has already been stored in the
  • Vtech 6110 | User Manual - Page 83
    the main idle screen. Step 4: A list of directory listings will be displayed. Press the up or down NavKey or to choose the desired entry to review. -OR- Press the keypad (A-Z) to start a quick name search to find the desired entry. Step 5: Press the OPTIONS softkey and press the up or
  • Vtech 6110 | User Manual - Page 84
    operation Edit a directory entry Step 1: Repeat Steps 1-4 of Search and review a directory entry on page 78 and press the OPTIONS softkey. Press the / to confirm. Delete all directory entries Repeat Steps 1-3 of Search and review a directory entry on page 78. Press the OPTIONS softkey and press the
  • Vtech 6110 | User Manual - Page 85
    time and date are sent by the telephone company along with the call information. This product is also compatible with caller ID with call waiting service which lets you see the name and telephone number of the caller before answering the telephone, even when on another call. It may be necessary
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    to the idle screen. Telephone operation Call log The IS6110 telephone has a call log that can hold a maximum . If you do not subscribe to caller ID service, only the date and time will be stored. through the records. If the entry has not been reviewed, NEW will be displayed at the top left corner
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    a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or save from the call log. While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. See an
  • Vtech 6110 | User Manual - Page 88
    Telephone operation Delete call log entry Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Call log, then press the SELECT softkey or the center NavKey/SELECT/ . The first call log record will be displayed. -OR- Press the down NavKey to
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    Handset screen display messages Handset screen display messages Low battery The battery is low. IS6110 software is not launched You've tried to login to the messenger through the handset while the IS6110 software is not launched at the computer. Fail to connect to Home line The handset cannot
  • Vtech 6110 | User Manual - Page 90
    ... The handset is charging. USB is not connected There is no USB connection between the telephone base and the computer. Transmission error! There was a transmission problem when you tried to send out a message. Password error! The login password is wrong. Login error! There was
  • Vtech 6110 | User Manual - Page 91
    Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; in Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications
  • Vtech 6110 | User Manual - Page 92
    Troubleshooting Problem Suggestion The battery does not charge in the handset or the of this user's manual for further instruction. I cannot access some features in MSN/WLM/AIM using IS6110 phone. The following features are NOT supported by our IS6110 phone for MSN/Windows Live Messenger or AOL
  • Vtech 6110 | User Manual - Page 93
    Troubleshooting Problem Suggestion There is no dial tone. �� First, try all the above suggestions. �� Move the cordless handset closer to the telephone base. It might be out of range. �� The telephone line cord might be malfunctioning. Try installing a new telephone line cord. ��
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    Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. (continued) �� Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply).
  • Vtech 6110 | User Manual - Page 95
    Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. My calls fade out when I am using the cordless handset. �� The handset may be out of range. Move it closer to the telephone base. �� Appliances or other cordless telephones plugged into the same
  • Vtech 6110 | User Manual - Page 96
    Troubleshooting Problem Suggestion I hear other calls when �� Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you using the telephone. still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I
  • Vtech 6110 | User Manual - Page 97
    Troubleshooting Problem Suggestion My cordless handset beeps and is not performing normally. �� Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. �� Move the cordless handset closer to
  • Vtech 6110 | User Manual - Page 98
    Troubleshooting Problem The IM/VoIP light on the telephone base is off. Suggestion �� The IM/VoIP light on the telephone base will be on only when the IS6110 phone software has been started on the computer. First, make sure the USB cable is securely plugged into the telephone base and the computer
  • Vtech 6110 | User Manual - Page 99
    Troubleshooting Problem I cannot login to AIM. Suggestion �� Try Step 2 of the Log onto the IS6110 phone software on page 25. �� If you have correctly entered your AIM Screen Name and Password but you are unable to login to your AIM account through the IS6110 phone software, try to login the AIM
  • Vtech 6110 | User Manual - Page 100
    happen for Windows Vista users. A Sound button with warning message of Computer speakers disabled. Sound currently played through IS6110 will be displayed on the IS6110 Base and Audio field in the Status tab of the IS6110 phone software. You have to reset the default sound device manually. �� To
  • Vtech 6110 | User Manual - Page 101
    Troubleshooting Problem I am unable to login or chat using AIM or MSN/WLM. Suggestion Step 1: Make sure that the PC is turned on and logged into Windows. Ensure USB cable is properly connected at both ends and that the IS6110 software Internet Service Provider. Step 4: Close IS6110 Software. Try
  • Vtech 6110 | User Manual - Page 102
    Troubleshooting Problem Suggestion I am unable to make a VoIP call using AIM or MSN/WLM. Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Make sure that the PC is turned on and logged into Windows. Ensure USB cable is properly connected at both ends and that the IS6110 software is running. If
  • Vtech 6110 | User Manual - Page 103
    Troubleshooting Problem Suggestion PC Software is busy shows on the display when I try to send a message. Step 1: Press the MSNGR softkey to return to the chat window. Although the screen has gone back to the idle screen, your message should have been sent. Step 2: Shut down the software and re-
  • Vtech 6110 | User Manual - Page 104
    a telephone conversation, there might be interference. To improve reception, move closer to the base. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save
  • Vtech 6110 | User Manual - Page 105
    . • Potential TV Interference: Some cordless telephones operate at frequencies that may cause and in accordance with the Product operating instructions. This limited warranty extends only to an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is
  • Vtech 6110 | User Manual - Page 106
    7377. NOTE: Before calling for service, please review the user's manual - a check of the Product controls and features may save you a service call. Except as provided by of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of
  • Vtech 6110 | User Manual - Page 107
    service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions
  • Vtech 6110 | User Manual - Page 108
    device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with jack for two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN) from the modular jack until the problem has been corrected. Repairs to this
  • Vtech 6110 | User Manual - Page 109
    service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem product is equipped with a corded or cordless handset, it is hearing aid compatible program or at authorized VTech product service centers. Please call 1-800
  • Vtech 6110 | User Manual - Page 110
    Technical specifications Frequency control Transmit frequency Receive frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset: 1921.536 - 1928.448 MHz Telephone base: 1921.536 - 1928.448 MHz Handset: 1922.470 - 1929.312 MHz
  • Vtech 6110 | User Manual - Page 111
    1 Belt clip 30 Belt clip & headset (optional) 30 Buddy status window 57 C Caller ID operation 80 Caller ID with call waiting 80 Call log 81 Charge handset battery 6 Chart of characters 37 Check and download the IS6110 phone software 20 Clear voice mail 54 Clock setting 49 Color scheme 47
  • Vtech 6110 | User Manual - Page 112
    IS6110 phone software 28 S Save call log entry to the directory 82 Search and review a directory entry 78 Send instant messages 61 Settings 49 Settings for running the IS6110 software 22 Setting up the IS6110 phone software 44 To set the clock manually 50 To setup/change the messenger account:
  • Vtech 6110 | User Manual - Page 113
    Index U Using the handset 35 V View buddy history 70 View buddy information 71 VoIP/IM call from buddy outside the current buddy chat window 66 VoIP call comes first 69 VoIP calling 64 Volume 75 W Wallpaper 46 Warranty 100 www.vtechphones.com 108
  • Vtech 6110 | User Manual - Page 114
    Info VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. Version
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User’s manual
www.vtechphones.com
Model: IS6110