Whirlpool URB551WNGZ Use & Care Guide - Page 16

Troubleshooting

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TROUBLESHOOTING Try the solutions suggested here first before calling for assistance. WARNING WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. If you experience Possible Causes Recommended Solutions The refrigerator is not working ■■ There may be an appliance power supply problem ■■ Check if power cable plugged into a live socket with the proper voltage. ■■ Check if the protection devices and fuses of the electrical system in your home. The motor seems to run too much Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the temperature controls. ■■ Make sure that the refrigerator controls are correctly set. ■■ Check if there is not a large amount of food has been added to the refrigerator. ■■ Check that the door is not opened too often. ■■ Check that the door closes properly. The refrigerator seems noisy Functional noise can be reduced by leveling the refrigerator and ensuring it is located on an even floor. The following sounds coming from your appliances are normal since it has a number of fans and engines to regulate performances that switch on and off automatically: ■■ Hissing - When refrigerator comes on the first time or after a long pause in operation. ■■ Gurgling - Refrigerant fluid entering the pipes. ■■ Buzzing - When the water valve or fan starts working. ■■ Cracking - When the compressor starts. ■■ Abrupt Clicks - When the thermostat adjusts how often the compressor is running. The doors do not open and close properly ■■ There could be various causes (see "Solutions") ■■ Check that food packages are not blocking the door. ■■ Check that the internal parts are not out of position. ■■ Check that the door seals are not dirty or sticky. ■■ Ensure the refrigerator is level. 16

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16
TROUBLESHOOTING
Try the solutions suggested here first before calling for assistance.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
If you experience
Possible Causes
Recommended Solutions
The refrigerator is
not working
■
There may be an appliance
power supply problem
■
Check if power cable plugged into a live socket with the proper
voltage�
■
Check if the protection devices and fuses of the electrical system
in your home�
The motor seems to
run too much
Motor running time depends
on different things: number
of door openings, amount
of food stored, temperature
of the room, setting of the
temperature controls�
■
Make sure that the refrigerator controls are correctly set�
■
Check if there is not a large amount of food has been added
to the refrigerator�
■
Check that the door is not opened too often�
■
Check that the door closes properly�
The refrigerator
seems noisy
Functional noise can
be reduced by leveling
the refrigerator and
ensuring it is located
on an even floor�
The following sounds
coming from your appliances
are normal since it has a
number of fans and engines
to regulate performances
that switch on and off
automatically:
■
Hissing
-
When refrigerator comes on the first time or after
a long pause in operation.
■
Gurgling
- Refrigerant fluid entering the pipes.
■
Buzzing
- When the water valve or fan starts working.
■
Cracking
- When the compressor starts.
■
Abrupt Clicks
-
When the thermostat adjusts how often the
compressor is running.
The doors do not
open and close
properly
■
There could be various
causes (see “Solutions”)
■
Check that food packages are not blocking the door.
■
Check that the internal parts are not out of position.
■
Check that the door seals are not dirty or sticky.
■
Ensure the refrigerator is level.