Whirlpool WTW4800XQ Owners Manual - Page 14

TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call...In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or Using too much detergent. removing stains (cont.) The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use Heavy cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle. Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Select Fabric Softener Added-Yes when using fabric softener. Do not add products directly onto load. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Incorrect dispenser operation Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser. Fabric damage Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before Mend rips and broken threads in seams before washing. washing. Fabric damage can occur if load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer is started. Liquid chlorine bleach may have been Do not pour liquid chlorine bleach directly onto load. Wipe up added incorrectly. bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Garment care instructions may not have been followed. Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle. Odors Monthly maintenance not done as recommended. Using too much detergent. See "Cleaning Your Washer" in Washer Maintenance. Unload washer as soon as cycle is complete. Be sure to measure correctly. Always follow the manufacturer's directions. See "Cleaning your Washer" section. Lid locked light is flashing The lid is not closed. A cycle was stopped or paused using the Start/Pause button. Close the lid. The washer will not start or fill with the lid open. The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics. 14