Xbox 52V-00088 User Guide - Page 28

Wireless Controller Does Not Work, Headset Does Not Work, Accessory Does Not Work, Cannot Save Game

Page 28 highlights

english can be played. For more information, see "Select a Location for the Console". • Four lights on controller periodically flash green: No Ring of Light quadrant assignment. The controller is not connected or all four quadrants are full. • All other patterns: Internal problem requires service. Contact Xbox Customer Support at the phone number on the back cover of this manual. Wireless Controller Does Not Work Turn on the wireless controller by pressing the Xbox Guide Button and connect the wireless controller to your console (see "Add Wireless Controllers"). If lights spin longer than 15 seconds when connecting: • Move the controller closer to the console. • Make sure the batteries are fresh. • Keep the console and controller at least three feet away from large metal objects, such as file cabinets and refrigerators. • Metallic decorations or stickers on the console or controller can interfere with wireless controller performance. Remove decorations and try connecting again. • Make sure the front of the console is positioned in the direction of the controller and away from nearby walls. • Cordless phones (2.4 GHz), wireless LANs, wireless video transmitters, microwave ovens, some mobile/cell phones, and Bluetooth headsets can interfere with the operation of the controller. Turn these off or unplug them and retry connecting. • If nothing else works, turn off your console, remove and reinsert the AA batteries or Xbox 360 Rechargeable Battery Pack into the controller, and then repeat the steps given in "Add Wireless Controllers." Headset Does Not Work If the headset isn't emitting any sound or you are unable to transmit your voice: • Make sure the headset connector is plugged in securely. • Try adjusting the volume using the volume control on the headset connector. • Make sure the mute button isn't on. • Make sure that voice isn't turned off in the Xbox Guide. • Check your game manual to determine whether you need to push a button while speaking. Accessory Does Not Work Use Xbox 360-compatible gameplay accessories that have this logo: If an accessory is not supported by a specific game, the game may not play. Cannot Save Game The Xbox 360 Hard Drive or Memory Unit must have enough free space to save the game. Delete unwanted items from storage or attach an additional memory unit (sold separately) for more space. Hard Drive Not Listed as a Storage Device If your hard drive is not listed as a storage device, try the following steps, in order. 1 Make sure the hard drive is fully inserted into the hard drive bay and looks level. Turn the console off, then on again. 2 Turn the console off and remove the hard drive. Turn the console on and then off again. Reattach the hard drive. 3 If available, try the hard drive on another console, or try another hard drive on your console to pinpoint the problem. NOTE Damaged hard drives will not show up in the Xbox Guide and could harm your Xbox 360 console. Hard drives that have been crushed, immersed in liquids, or exposed to intense heat may be damaged beyond use and will not show up in your list of storage devices. ©2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Xbox, Xbox 360, Xbox LIVE, the Xbox logos, and the Xbox LIVE logos are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. 28

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28
english
can be played. For more information, see
“Select a Location for the Console”.
Four lights on controller periodically flash
green: No Ring of Light quadrant
assignment. The controller is not connected
or all four quadrants are full.
All other patterns: Internal problem requires
service. Contact Xbox Customer Support at
the phone number on the back cover of this
manual.
Wireless Controller Does Not Work
Turn on the wireless controller by pressing
the Xbox Guide Button and connect the
wireless controller to your console (see “Add
Wireless Controllers”).
If lights spin longer than 15 seconds when
connecting:
Move the controller closer to the console.
Make sure the batteries are fresh.
Keep the console and controller at least
three feet away from large metal objects,
such as file cabinets and refrigerators.
Metallic decorations or stickers on the
console or controller can interfere with
wireless controller performance. Remove
decorations and try connecting again.
Make sure the front of the console is
positioned in the direction of the controller
and away from nearby walls.
Cordless phones (2.4 GHz), wireless LANs,
wireless video transmitters, microwave
ovens, some mobile/cell phones, and
Bluetooth headsets can interfere with the
operation of the controller. Turn these off
or unplug them and retry connecting.
If nothing else works, turn off your console,
remove and reinsert the AA batteries or
Xbox 360 Rechargeable Battery Pack into
the controller, and then repeat the steps
given in “Add Wireless Controllers.”
Headset Does Not Work
If the headset isn’t emitting any sound or you
are unable to transmit your voice:
Make sure the headset connector is
plugged in securely.
Try adjusting the volume using the volume
control on the headset connector.
Make sure the mute button isn’t on.
Make sure that voice isn’t turned off in the
Xbox Guide.
Check your game manual to determine
whether you need to push a button while
speaking.
Accessory Does Not Work
Use Xbox 360-compatible gameplay
accessories that have this logo:
If an accessory is not supported by a specific
game, the game may not play.
Cannot Save Game
The Xbox 360 Hard Drive or Memory Unit
must have enough free space to save the
game. Delete unwanted items from storage or
attach an additional memory unit (sold
separately) for more space.
Hard Drive Not Listed as a Storage
Device
If your hard drive is not listed as a storage
device, try the following steps, in order.
1
Make sure the hard drive is fully inserted
into the hard drive bay and looks level.
Turn the console off, then on again.
2
Turn the console off and remove the hard
drive. Turn the console on and then off
again. Reattach the hard drive.
3
If available, try the hard drive on another
console, or try another hard drive on your
console to pinpoint the problem.
NOTE
Damaged hard drives will not show up in the
Xbox Guide and could harm your Xbox 360
console. Hard drives that have been crushed,
immersed in liquids, or exposed to intense
heat may be damaged beyond use and will
not show up in your list of storage devices.
©2007 Microsoft Corporation. All rights reserved.
Microsoft, Windows, Xbox, Xbox 360, Xbox LIVE, the
Xbox logos, and the Xbox LIVE logos are either
registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.