Xerox 3400N Service Guide - Page 32

Repair Analysis Procedures

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,QLWLDO $FWLRQV  Question the operator and verify the problem.  Check that the printer paper path is clear of foreign matter such as staples, paper clips and paper scraps.  Verify that the registration and exit actuators are in place and move freely.  After you have identified the problem symptom, check the following items: I The printer is connected to a wall power outlet, and the outlet is supplying the correct voltage. I The printer power cord is not frayed or broken. I The printer is correctly grounded. I The printer is in an appropriate operating environment, with no extremes of heat, humidity or dirt. I The printer is not exposed to direct sunlight. I The printer is on a level, stable surface. &RUUHFWLYH $FWLRQV  If the printer has an obvious failure or fault, you can go directly to the appropriate Repair Analysis Procedure in this section and begin corrective action.  If the fault is not obvious, follow the initial Repair Analysis Procedure, "Entry-Level Procedure and Printer Operation Problems" on page 22 to identify the problem and begin its corrective action.  After all corrective actions have been made, perform the Final Actions. )LQDO $FWLRQV  Correct any secondary problems.  Reinstall the printer covers.  Clean the printer and the work area.  Send a print job to verify all input trays for proper printer operation.  Close the call. Repair Analysis Procedures 21

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Repair Analysis Procedures
21
,QLWLDO±$FWLRQV
º·
Question the operator and verify the problem.
¶·
Check that the printer paper path is clear of foreign matter such as staples, paper clips
and paper scraps.
³·
Verify that the registration and exit actuators are in place and move freely.
´·
After you have identified the problem symptom, check the following items:
■
The printer is connected to a wall power outlet, and the outlet is supplying the
correct voltage.
■
The printer power cord is not frayed or broken.
■
The printer is correctly grounded.
■
The printer is in an appropriate operating environment, with no extremes of heat,
humidity or dirt.
■
The printer is not exposed to direct sunlight.
■
The printer is on a level, stable surface.
&RUUHFWLYH±$FWLRQV
º·
If the printer has an obvious failure or fault, you can go directly to the appropriate
Repair Analysis Procedure in this section and begin corrective action.
¶·
If the fault is not obvious, follow the initial Repair Analysis Procedure, “Entry-Level
Procedure and Printer Operation Problems” on page 22 to identify the problem and
begin its corrective action.
³·
After all corrective actions have been made, perform the Final Actions.
)LQDO±$FWLRQV
º·
Correct any secondary problems.
¶·
Reinstall the printer covers.
³·
Clean the printer and the work area.
´·
Send a print job to verify all input trays for proper printer operation.
»·
Close the call.