Xerox 5550N System Administrator Guide - Page 9

Using CentreWare IS, Using a Windows Printer Driver, Using the Xerox Support Centre, Printer and Faxes - drivers

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PhaserSMART Technical Support Using CentreWare IS To access PhaserSMART Technical Support from CentreWare IS: 1. Launch your web browser. 2. Enter your printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Click the Support tab. 4. Select the PhaserSMART Diagnostic Tool link. 5. Follow the instructions on the screen. Using a Windows Printer Driver To access PhaserSMART Technical Support from your printer driver: 1. Select Start, select Settings, and then select Printer and Faxes. 2. Right-click the printer name, and then select Properties. 3. Select the Troubleshooting tab. 4. Select the PhaserSMART Technical Support link. 5. Follow the instructions on the screen. Using the Xerox Support Centre To access PhaserSMART Technical Support from the Xerox Support Centre: 1. Select one of the following options: ■ Windows: Double-click the Xerox Support Centre icon on your desktop. ■ Macintosh: Click the Xerox Support Centre icon in the dock. 2. Select your printer from the Select Printer drop-down list. 3. Select the Solutions tab. 4. Select the Advanced Solutions link. 5. Select the Technical Support link. 6. Click the PhaserSMART icon. See also: Xerox Support Centre on page 1-4 System Administrator Guide 1-3

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PhaserSMART Technical Support
System Administrator Guide
1-3
Using CentreWare IS
To access PhaserSMART Technical Support from CentreWare IS:
1.
Launch your web browser.
2.
Enter your printer’s IP address in the browser’s
Address
3.
Click the
Support
tab.
4.
Select the
PhaserSMART Diagnostic Tool
link.
5.
Follow the instructions on the screen.
Using a Windows Printer Driver
To access PhaserSMART Technical Support from your printer driver:
1.
Select
Start
, select
Settings,
and then select
Printer and Faxes
.
2.
Right-click the printer name, and then select
Properties
.
3.
Select the
Troubleshooting
tab.
4.
Select the
PhaserSMART
Technical Support
link.
5.
Follow the instructions on the screen.
Using the Xerox Support Centre
To access PhaserSMART Technical Support from the Xerox Support Centre:
1.
Select one of the following options:
■
Windows
: Double-click the
Xerox Support Centre
icon
on your desktop.
■
Macintosh
: Click the
Xerox Support Centre
icon in the
dock.
2.
Select your printer from the
Select Printer
drop-down list.
3.
Select the
Solutions
tab.
4.
Select the
Advanced Solutions
link.
5.
Select the
Technical Support
link.
6.
Click the
PhaserSMART
icon.
See also:
Xerox Support Centre
on page 1-4