Xerox 6400X WorkCentre 6400 User Guide - Page 210
Toner Smudges Appear on the Back of
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Troubleshooting Toner Smudges Appear on the Back of the Page Probable Causes The media transfer roller is dirty. The media path is dirty with toner. Foreign material has entered the printer. One or more of the imaging units may be defective. Solutions Check the transfer roller for toner accumulation. Replace if necessary. Print several blank sheets and the excess toner should disappear. Check the transfer belt for foreign material or damage. Check the fuser for foreign material. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. 210 WorkCentre 6400 Multifunction Printer User Guide
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Troubleshooting
WorkCentre 6400 Multifunction Printer
User Guide
210
Toner Smudges Appear on the Back of the Page
Probable Causes
Solutions
The media transfer roller is dirty.
Check the transfer roller for toner accumulation.
Replace if necessary.
The media path is dirty with toner.
Print several blank sheets and the excess toner should
disappear.
Foreign material has entered the printer.
Check the transfer belt for foreign material or
damage.
Check the fuser for foreign material.
One or more of the imaging units may be defective.
Remove the imaging units one at a time, and check
for damage. If it is damaged, replace it.