Xerox 8560N User Guide

Xerox 8560N - Phaser Color Solid Ink Printer Manual

Xerox 8560N manual content summary:

  • Xerox 8560N | User Guide - Page 1
    Phaser® 8560 color printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support
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    LocalTalk®, Macintosh®, Mac OS®, and TrueType Windows Server™ are trademarks of Microsoft Corporation in the United States and/or other countries. Novell®, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services Company Limited. As an ENERGY STAR® partner, Xerox
  • Xerox 8560N | User Guide - Page 3
    the Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7 Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-11 Phaser® 8560 Color Printer i
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    Print-Quality Mode 4-2 Adjusting Color 4-4 Solving Print-Quality Problems 4-6 Smudges or Smears 4-7 Random Light Stripes 4-8 Predominate Light Stripes 4-9 Transparency Images Are Too Light or Too Dark 4-10 Colors Are Wrong 4-10 PANTONE Colors Do Not Match 4-11 Phaser® 8560 Color Printer ii
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    Paper Jams 6-2 Jam at the Exit 6-2 Jam at the Front Cover 6-7 Jam at the Trays 6-12 Getting Help 6-17 Control Panel Messages 6-17 PrintingScout Alerts 6-18 PhaserSMART Technical Support 6-18 Online Support Assistant 6-18 Web Links 6-19 A User Safety Index Phaser® 8560 Color Printer iii
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    Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-10 Phaser® 8560 Color Printer 1-1
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    2. Optional 525-Sheet Feeder (Tray 3) 3. Standard 525-Sheet Tray 2 4. 100-Sheet Tray 1 5. Control panel 6. Exit cover release 7. Front cover release 8. Exit cover 9. Ink loader/Top cover 10. Legal/A4 output tray extension 11. Interface cover 12. Side door 8560p-044 Phaser® 8560 Color Printer 1-2
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    View 1 Parts of the Printer 2 34 5 6 7 1. Maintenance kit 2. Waste tray 3. Power cord connection 4. Power switch 5. USB connection 6. Configuration card 7. Ethernet 10/100 Base-T connection Rear View 8560p-045 1. Optional hard drive 2. Two RAM slots 2 1 8560p-046 Phaser® 8560 Color Printer 1-3
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    speed for PCL Print-Quality Modes: ■ 300 x 600 dpi: 15 ppm ■ 600 x 600 dpi: 8 ppm ■ Fonts: PostScript and PCL ■ Trays ■ Tray 1 and Tray 2: All Phaser 8560 printers ■ Tray 3: Phaser 8560DT ■ Tray 3 and Tray 4: Phaser 8560DX ■ Connection: USB, Ethernet 10/100 Base-T Phaser® 8560 Color Printer 1-4
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    and provides additional printer features: ■ Secure, personal, personal saved, print with, proof, and saved print jobs ■ Font storage Upgrades To order the Phaser 8560DT to 8560DX upgrade kit, contact your local reseller or go to www.xerox.com/office/8560Psupplies. Phaser® 8560 Color Printer 1-5
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    , Printing, Ready to Print), printer errors, and warnings. ■ Prompts you to load paper, order and replace supplies, and clear jams. ■ Enables you to access tools and information pages to help resolve problems. ■ Enables you to change printer and network settings. Phaser® 8560 Color Printer 1-6
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    Phaser 8560 READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting Control Panel 2 46 7 8560p-048 1. Status Indicator LED: 4. Back button Green: Printer the printer, such as printer status, error messages, and maintenance Phaser® 8560 Color Printer 1-7
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    demonstrate different printer functions. To print sample pages: 1. On the control panel, select Information, and then press the OK button. 2. Select Sample Pages, and then press the OK button. 3. Select the desired sample page, and then press the OK button to print. Phaser® 8560 Color Printer 1-8
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    press the OK button. 3. Select either CMYK Sampler Pages or RGB Sampler Pages, and then press the OK button to print. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 1-9
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    www.xerox.com/office/8560Psupport Recommended Media List (United States) Recommended Media List (Europe) www.xerox.com/office/pmtools www.xerox.com/office/8560Psupport www.phaserSMART.com www.xerox.com/office/8560Psupport Control panel Help (?) button Control panel menu Phaser® 8560 Color Printer
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    .2 and higher. The Xerox Support Centre icon appears on the desktop for Windows printers or is placed in the Mac OS X dock. It provides a central location for accessing the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status
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    Method on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 2-1
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    in this chapter for the specific operating system you are using. Note: If the Software and Documentation CD-ROM is not available, you can download the latest driver from www.xerox.com/drivers. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 2-2
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    a hub, connect the computer to the hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9 Phaser® 8560 Color Printer 2-3
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    . Verify that you are using the correct USB (1.x or 2.0) cable for your connection. 1. Connect one end of the USB cable to the printer and turn it on. 2. Connect the other end of the USB cable to the computer. See also: Installing the Printer Drivers on page 2-9 Phaser® 8560 Color Printer 2-4
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    Setting the Printer's IP Address on page 2-6 ■ Dynamic Methods of Setting the Printer's IP Address on page 2-6 ■ Manually Setting the Printer's IP documentation for information on IP addressing. See also: Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 2-5
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    the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer's CD-ROM drive. After the 7. Click the Save Changes button at the bottom of the page. Phaser® 8560 Color Printer 2-6
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    a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting , and then press the OK button. 7. Enter the printer's IP address, and then press the OK button. Phaser® 8560 Color Printer 2-7
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    that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete See also: Advanced Features Guide at www.xerox.com/office/8560Psupport System Administrator Guide at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 2-8
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    locations and need to print to different printers. This driver enables printing from a Mac OS X (version 10.2 and higher) operating system. This driver enables printing from a UNIX operating system. * Go to www.xerox.com/drivers for the latest printer drivers. Phaser® 8560 Color Printer 2-9
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    list. 3. Select Install Printer Driver. 4. Select the installation method you want to use, and then follow the onscreen instructions. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 2-10
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    in the lower drop-down menu. 6. Select the appropriate printer model from the list of available devices. 7. Click the Add button. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 2-11
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    4. Select the printer in the window. 5. Select Xerox from the manufacturers in the drop-down menu. 6. Select the appropriate printer configuration from the list of available printers. 7. Click the Add button. LPD/LPR Connection To install the printer driver from the Software and Documentation CD-ROM
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    Select Xerox from the list of manufacturers in the lower drop-down menu. 7. Select the appropriate printer from the list of available printers. 8. Click the Add button. USB Connection To install the printer driver from the Software and Documentation CD-ROM: 1. Insert the CD-ROM into the CD-ROM drive
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    Utilities folder. 3. Click the Add button. 4. Select IP Printer from the upper left corner of the Printer Browser. 5. Select LPD from the pull-down menu. 6. Enter the printer's IP address in the Address field. 7. Click the Add button. The printer is added to the list. Phaser® 8560 Color Printer 2-14
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    Printing Basics This chapter includes: ■ Overview of Basic Steps on page 3-2 ■ Supported Paper and Media on page 3-3 ■ Loading Paper on page 3-9 ■ Selecting Custom Paper Types on page 3-59 See also: Using paper trays video tutorials at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 3-1
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    dialog box, and then select printing options in the printer driver. 4. Send the job to the printer from the software application's Print dialog box. See also: Loading Paper on page 3-9 Selecting Printing Options on page 3-21 Printing on Specialty Media on page 3-29 Phaser® 8560 Color Printer 3-2
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    3-5 ■ Supported Paper Sizes and Weights on page 3-5 Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 8560 printer. They
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    than supported transparencies ■ Paper that has been photocopied ■ Paper with cutouts or perforations ■ Paper with a pre-punched hole in the center of the short edge ■ Paper with staples attached ■ Envelopes with windows, metal clasps, side seams, or adhesives with release strips Phaser® 8560 Color
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    sections provide information about paper sizes and weights used in the printer trays. For more detailed information about supported paper and other media, print the Paper Tips page: 1. also: Recommended Media List (United States) Recommended Media List (Europe) Phaser® 8560 Color Printer 3-5
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    11.0 in. Custom Sizes Short edge: 76-216 mm (3.0-8.5 in.) Long edge: 127-356 mm (5.0-14.0 in.) Margins 5 mm on all sides US Folio 8.5 x 13.0 in. Legal 8.5 x 14.0 in. A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm Phaser® 8560 Color Printer 3-6
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    Supported Paper and Media Tray 1 Paper (Continued) Monarch #10 Commercial A7 Baronial (#5 ½) #6 ¾ 6 x 9 DL C5 Choukei 3 Gou Choukei 4 Gou 3.87 x 7.5 in. 4.12 x 9.5 in. 5.25 x 7.25 in. 4 Gou ■ 5 mm on the side, 15 mm on the top, 20 mm on the bottom: 6 x 9 DL C5 Phaser® 8560 Color Printer 3-7
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    Paper and Media Supported Paper Sizes and Weights for Tray 2, 3, or 4 8560p-005 Tray 2, 3, or 4 Paper 60-120 g/m2 (16-32 lb. Bond) Statement 5.5 x 8.5 in. Executive 7.25 x 10.5 in. Letter 8.5 x 11.0 in on the side, 15 mm on the top, 20 mm on the bottom: C5 DL Phaser® 8560 Color Printer 3-8
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    Media on page 3-29 Note: If you change the paper in Tray 1, select the correct paper type and size on the control panel. The media capacity for Tray 1 is: ■ 100 sheets of plain paper (20 lb. Bond) ■ 50 sheets of transparencies, glossy paper, or labels ■ 10 envelopes Phaser® 8560 Color Printer 3-9
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    To load paper or other media in Tray 1: 1. Pull down and out on the handle to open Tray 1. Loading Paper 2. Open the tray extension. 8560p-006 8560p-007 Phaser® 8560 Color Printer 3-10
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    Loading Paper 3. Insert paper, transparencies, envelopes, or specialty media into the tray. 8560p-090 ■ Single-sided printing: Insert the side to be printed facedown with the top of the page entering the printer first. 8560p-009 Phaser® 8560 Color Printer 3-11
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    XEROX Loading Paper ■ 2-sided printing: Insert side one faceup with the bottom of the page entering the printer first. 8560p-106 ■ Side-flap envelopes: Insert the envelopes with the flap side up and the flap toward the left side of the tray. 8560p-010 Phaser® 8560 Color Printer 3-12
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    the holes toward the right side of the tray. 8560p-111 Note: When using pre-punched paper, adjust the print margins to accommodate the holes. Printing over the holes may cause ink to transfer onto subsequent pages. A minimum margin of 19 mm (0.75 in.) is recommended. Phaser® 8560 Color Printer 3-13
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    Paper Tray Setup menu option on the printer's control panel. To print from Tray 1, the paper size and type of your print job must match the Tray 1 paper size and type settings on the control panel. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 3-14
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    can set the printer to prompt you when it is time to load the paper for your print job. Windows To select manual feed using Windows 2000, Windows XP, or Windows Server 2003: 1. In the Windows printer driver, click the Paper/Quality tab. 2. Select Force Printing from a Specific Tray, and then select
  • Xerox 8560N | User Guide - Page 46
    for Tray 2, 3, or 4 on page 3-8 Printing on Specialty Media on page 3-29 Printing Custom Size Paper on page 3-55 The media capacity for Tray 2, 3, or 4 is: ■ 525 sheets of plain paper (20 lb. Bond) ■ 400 sheets of transparencies, glossy paper, or labels ■ 40 envelopes Phaser® 8560 Color Printer 3-16
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    the tray from the printer. Loading Paper PHASER 8560p-002 2. Insert paper, transparencies, envelopes, or specialty media into the tray. ■ Single-sided printing: Insert the side to be printed faceup with the top of the page toward the front of the tray. 8560p-092 Phaser® 8560 Color Printer 3-17
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    the flap side down and the flap toward the left side of the tray. 8560p-109 Caution: There are separate fill lines inside the tray for envelopes and for other media. Do not load the tray above the appropriate fill line. Overloading the tray can cause jams. 8560p-113 Phaser® 8560 Color Printer 3-18
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    the paper loaded in the tray (if necessary). ■ Length guide: Press the sides, then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place. 8560p-107 Phaser® 8560 Color Printer 3-19
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    Paper Tray Setup, and then press the OK button. b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select the appropriate paper type, and then press the OK button. See also: Printing on Specialty Media on page 3-29 Phaser® 8560 Color Printer
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    Printing Preferences or Properties. 4. Make selections on the driver tabs, and then click the OK button to save your selections. Note: For more information about Windows printer driver options, click the Help button on the printer driver tab to view the online help. Phaser® 8560 Color Printer 3-21
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    ■ 2-sided printing ■ Watermark ■ Paper/Output: copies, collate ■ Image options: reduce/enlarge, image smoothing ■ Booklet layout Note: If your driver does not display the options listed in the table above, go to www.xerox.com/drivers to download the latest driver. Phaser® 8560 Color Printer 3-22
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    To print jobs using specific printer settings, click the applicable saved preset in the Presets list. 3. Click Print to print the job. See the following table for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.4 Driver Drop-Down Title Copies
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    ■ Reverse page order ■ Print (all, odd, even) ■ Color matching ■ Cover pages ■ Paper source ■ Secure prints, personal prints, proof prints, and saved prints ■ Print quality ■ RGB color corrections neutral grays ■ Image smoothing ■ Paper types ■ Separation pages Phaser® 8560 Color Printer 3-24
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    25 ■ Manual 2-Sided Printing on page 3-27 See also: Online Support Assistant at www.xerox.com/office/8560Psupport Automatic 2-Sided Printing Automatic 2-sided printing is available from all trays in the Phaser 8560DN, Phaser 8560DT, or Phaser 8560DX configurations. Before printing a 2-sided document
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    the edge to bind. Note: If your driver does not display the options listed in the table above, go to the website at www.xerox.com/drivers to download the latest driver. See also: Loading Paper in Tray 1 on page 3-9 Loading Paper in Tray 2, 3, or 4 on page 3-16 Phaser® 8560 Color Printer 3-26
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    the top of the page entering the printer first. ■ Tray 2, 3, or 4: Insert side one faceup with the top of the page toward the front of the tray. 2. Select the appropriate control panel and printer driver options for paper size and paper type, and then print side one. Phaser® 8560 Color Printer 3-27
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    , Tray 3 Paper Type, or Tray 4 Paper Type (depending on the tray you are using), and then press the OK button. c. Select 2nd Side, and then press the OK button. 3. In the printer driver, select 2nd Side as the paper type or the appropriate tray as the paper source. Phaser® 8560 Color Printer 3-28
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    load more than 400 transparencies in Trays 2-4. Overloading the tray can cause the printer to jam. ■ Do not use transparencies with stripes on the side. ■ After loading transparencies, change the paper type at the control panel (Printer Setup/ Paper Handling Setup). Phaser® 8560 Color Printer 3-29
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    Printing Transparencies from Tray 1 To print transparencies: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8560p-006 8560p-007 Phaser® 8560 Color Printer 3-30
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    on Specialty Media 3. Insert transparencies into the tray and adjust the paper guides to fit the transparencies. 8560p-101 4. , and then press the OK button. 5. In the printer driver, select either Transparency as the paper type or Tray 1 as the paper source. Phaser® 8560 Color Printer 3-31
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    Printing Transparencies from Tray 2, 3, or 4 To print transparencies: 1. Remove the tray from the printer. Printing on Specialty Media 8560p-002 Phaser® 8560 Color Printer 3-32
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    2. Insert transparencies into the tray. Printing on Specialty Media 8560p-102 Note: Do not load transparencies above the paper fill line inside the tray. 8560p-103 Phaser® 8560 Color Printer 3-33
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    the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8560p-115 Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. Phaser® 8560 Color Printer 3-34
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    either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select Transparency, and then press the OK button. 6. In the printer driver, select either Transparency as the paper type or the appropriate tray as the paper source. Phaser® 8560 Color Printer 3-35
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    is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details. Phaser® 8560 Color Printer 3-36
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    Printing Envelopes from Tray 1 To print envelopes: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8560p-006 8560p-007 Phaser® 8560 Color Printer 3-37
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    with the flap side up and the flap of the envelopes toward the left side of the tray. 8560p-010 ■ End-flap envelopes: Fold down the flaps before placing them in the tray. Insert the envelopes with the flap side up and the flap entering the printer first. 8560p-091 Phaser® 8560 Color Printer 3-38
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    size. Press the Up Arrow and Down Arrow buttons to specify the envelope's long edge size, and then press the OK button. 7. Select Envelope, and then press the OK button. 8. In the printer driver, select either Envelope as the paper type or Tray 1 as the paper source. Phaser® 8560 Color Printer 3-39
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    envelopes: 1. Remove the tray from the printer. Printing on Specialty Media 8560p-002 2. Insert a maximum of 40 envelopes into the tray, flap side down with the flap toward the left side of the tray. 3. Adjust the paper guides to fit the envelopes. 8560p-109 Phaser® 8560 Color Printer 3-40
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    on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8560p-117 Note: When the paper guides are adjusted correctly, there may be a small space between the envelopes and the guides. Phaser® 8560 Color Printer 3-41
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    b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select Envelope and then press the OK button. 6. In the printer driver, select either Envelope as the paper type or the appropriate tray as the paper source. Phaser® 8560 Color Printer 3-42
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    or extremely hot or cold conditions. Storing them in extreme conditions may cause print-quality problems or cause them to jam in the printer. ■ Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam the printer. Phaser® 8560 Color Printer 3-43
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    Printing Labels from Tray 1 To print labels: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8560p-006 8560p-007 Phaser® 8560 Color Printer 3-44
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    the tray with the side to be printed facedown and the top of the page entering the printer first. 4. Adjust the paper guides to fit the labels loaded in the tray. button. 6. In the printer driver, select either Labels as the paper type or Tray 1 as the paper source. Phaser® 8560 Color Printer 3-45
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    from Tray 2, 3, or 4 To print labels: 1. Remove the tray from the printer. Printing on Specialty Media 8560p-002 2. Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray. 8560p-081 Phaser® 8560 Color Printer
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    on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8560p-118 Note: When the paper guides are adjusted correctly, there may be a small space between the labels and the guides. Phaser® 8560 Color Printer 3-47
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    . b. Select either Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. c. Select Labels, and then press the OK button. 6. In the printer driver, select either Labels as the paper type or the appropriate tray as the paper source. Phaser® 8560 Color Printer 3-48
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    to use. Do not leave glossy paper in the tray when you are finished printing. Reinsert unused glossy paper in the original wrapper and seal. ■ Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer. Phaser® 8560 Color Printer 3-49
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    Printing Glossy Paper from Tray 1 To print glossy paper: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8560p-006 8560p-007 Phaser® 8560 Color Printer 3-50
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    a maximum of 50 sheets of glossy paper in the tray. Adjust the paper guides to fit the paper. 8560p-075 4. On the glossy paper 5. In the printer driver, select the appropriate paper type or Tray 1 as the paper source. See also: Creating Custom Paper Types on page 3-59 Phaser® 8560 Color Printer 3-51
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    Printing Glossy Paper from Tray 2, 3, or 4 To print glossy paper: 1. Remove the tray from the printer. Printing on Specialty Media 8560p-002 2. Insert a maximum of 400 sheets of glossy paper into the tray. 8560p-003 Phaser® 8560 Color Printer 3-52
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    on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8560p-108 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 8560 Color Printer 3-53
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    , and then press the OK button: ■ Custom Type 1 ■ A custom paper type used when printing glossy paper 6. In the printer driver, select the appropriate paper type or the selected paper tray as the paper source. See also: Creating Custom Paper Types on page 3-59 Phaser® 8560 Color Printer 3-54
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    paper within the following dimensions. Note: Print custom size paper from Tray 1 only. Size Range Single-Sided Printing Short edge 76-216 mm (3.0-8.5 in.) Long edge 127-356 mm 45 lb. Cover) See also: Supported Paper Sizes and Weights for Tray 1 on page 3-6 Phaser® 8560 Color Printer 3-55
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    Printing Custom Size Paper from Tray 1 To print custom size paper: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8560p-006 8560p-007 Phaser® 8560 Color Printer 3-56
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    to be printed facedown with the top of the page entering the printer first. 8560p-009 ■ 2-sided printing: Insert side one faceup with the bottom of the page entering the printer first. 8560p-106 4. Adjust the paper guides to fit the paper loaded in the tray. Phaser® 8560 Color Printer 3-57 XEROX
  • Xerox 8560N | User Guide - Page 88
    edge size. Press the Up Arrow and Down Arrow buttons to specify the long edge size, and then press the OK button. 8. Select the appropriate paper type, and then press the OK button. 9. In the printer driver, select Tray 1 as the paper source. Note: When you define a new custom size, it is stored
  • Xerox 8560N | User Guide - Page 89
    reports. Access these custom types in the printer driver, control panel, and CentreWare IS. To create custom paper types: 1. Launch your web browser. 2. Enter the printer's IP address in the browser's Address field button on the Properties tab to view the online help. Phaser® 8560 Color Printer 3-59
  • Xerox 8560N | User Guide - Page 90
    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-6 Phaser® 8560 Color Printer 4-1
  • Xerox 8560N | User Guide - Page 91
    printer driver or on the control panel. Note: Driver settings override the control panel settings. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport Selecting a Print-Quality Mode Print-quality modes available with the Phaser 8560 printer include: Print-Quality Mode Fast Color
  • Xerox 8560N | User Guide - Page 92
    dialog box, select Image Quality from the drop-down list. 2. Select a print-quality mode from the Print Quality drop-down list. Note: If your driver does not display the options listed in the table above, go to www.xerox.com/drivers to download the latest driver. Phaser® 8560 Color Printer 4-3
  • Xerox 8560N | User Guide - Page 93
    printer. Converts all colors to shades of gray. Uses the color correction set in the printer. The color correction can be set using either the control panel or the CentreWare software (if available). See also: Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer
  • Xerox 8560N | User Guide - Page 94
    box, select Image Quality from the drop-down list. 2. Select the desired color correction from the Color Correction drop-down list. Note: If your driver does not display the options listed in the table above, go to www.xerox.com/drivers to download the latest driver. Phaser® 8560 Color Printer 4-5
  • Xerox 8560N | User Guide - Page 95
    Solving Print-Quality Problems Solving Print-Quality Problems This section includes: ■ Smudges or Smears on page 4-7 ■ Random Light Stripes on page 4-8 ■ Predominate Light Stripes on page 4-9 ■ Transparency Images Are Too Light or Too Dark on page 4-10 Phaser® 8560 Color Printer 4-6
  • Xerox 8560N | User Guide - Page 96
    pre-printed paper, but do not select 2nd Side as the paper type. Select the 2nd Side option on the control panel and in the printer driver. See also: Manual 2-Sided Printing on page 3-27 Cleaning the Maintenance Kit Wiper Blade on page 5-12 Phaser® 8560 Color Printer 4-7
  • Xerox 8560N | User Guide - Page 97
    substituted jet. Substituted jets may continue to display missing colors since the Light Stripes Test page ignores the Jet Substitution mode. Jet substitution only works during regular printing. See also: Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 4-8
  • Xerox 8560N | User Guide - Page 98
    cover. 3. Open the door on the right side of the printer: a. Remove the maintenance kit. b. Wipe the plastic wiper blade with a lint-free cloth. c. Replace the maintenance kit. d. Close the door. 4. If the problem continues, follow the steps for Random Light Stripes. Phaser® 8560 Color Printer 4-9
  • Xerox 8560N | User Guide - Page 99
    by the system is wrong or differs from the color that it must match. Solution ■ See the Online Support Assistant for information about color matching at www.xerox.com/office/8560Psupport. ■ See the Advanced Features Guide at www.xerox.com/office/ 8560Psupport. Phaser® 8560 Color Printer 4-10
  • Xerox 8560N | User Guide - Page 100
    Problems Possible Cause The colors printed on the document do not match the Phaser 8560 printer PANTONE color chart. Solution To match the document colors to the color chart: ■ If the application software allows the user to select a printer PPD file for printing a document, make sure the Phaser
  • Xerox 8560N | User Guide - Page 101
    : ■ Maintenance and Cleaning on page 5-2 ■ Ordering Supplies on page 5-15 ■ Moving and Repacking the Printer on page 5-17 See also: Maintenance video tutorials at www.xerox.com/office/8560Psupport Replacing supplies video tutorials at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 5-1
  • Xerox 8560N | User Guide - Page 102
    it producing quality prints. Add ink, empty the waste tray, and replace the maintenance kit when needed to keep your printer functioning properly. Adding Ink You can load ink any time the printer is idle, or when the control panel displays the Ink low or Ink out message. ■ Keep ink in its packaging
  • Xerox 8560N | User Guide - Page 103
    To load ink: 1. Remove paper from the output tray. Maintenance and Cleaning 2. Open the top cover. 8560p-097 8560p-019 3. Locate the ink-loading bin that is low. A label above each bin indicates the ink stick color and shape for that bin. Phaser® 8560 Color Printer 5-3
  • Xerox 8560N | User Guide - Page 104
    or go to www.xerox.com/office/8560Psupplies. Caution: Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer. Phaser® 8560 Color Printer 5-4
  • Xerox 8560N | User Guide - Page 105
    . 8560p-035 Note: The waste tray may be locked if the printer is in a warm-up cycle or if the ink is cooling following the Eliminate Light Stripes troubleshooting routine. If the tray is locked, close the door and wait 15 minutes before repeating Steps 1 and 2. Phaser® 8560 Color Printer 5-5
  • Xerox 8560N | User Guide - Page 106
    waste. 8560p-036 Note: The waste tray must be out of the printer for more than five seconds or you will continue to receive a Waste Tray Full message on the control panel. 4. Insert the waste tray into the printer and push it completely into the waste tray slot. 8560p-068 Phaser® 8560 Color Printer
  • Xerox 8560N | User Guide - Page 107
    5. Close the side door. Maintenance and Cleaning 8560p-038 Caution: Do not attempt to reuse the waste ink in the printer; it can damage the printer. This damage is not covered under the printer warranty. Phaser® 8560 Color Printer 5-7
  • Xerox 8560N | User Guide - Page 108
    or go to www.xerox.com/office/8560Psupplies. To replace the maintenance kit: 1. Open the side door. 8560p-034 Warning: The printer's interior may be hot. Do not touch the hot surfaces! 2. Remove the maintenance kit (labeled A) from the maintenance kit slot. 8560p-032 Phaser® 8560 Color Printer 5-8
  • Xerox 8560N | User Guide - Page 109
    Maintenance and Cleaning 3. Insert the replacement maintenance kit and push it completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information. 4. Close the side door. 8560p-038 Phaser® 8560 Color Printer
  • Xerox 8560N | User Guide - Page 110
    Cleaning the Paper Release Blade To clean the paper release blade: 1. Open the exit cover. Maintenance and Cleaning 8560p-096 2. Lift the lower paper guide toward the front of the printer. 8560p-121 Phaser® 8560 Color Printer 5-10
  • Xerox 8560N | User Guide - Page 111
    Maintenance and Cleaning 3. Wipe the plastic paper release blade on the lower paper guide with a pre-soaked alcohol cloth (using 90 percent isopropyl alcohol). 4. Lower the paper guide to its original position. 8560p-084 5. Close the exit cover. 8560p-080 8560p-018 Phaser® 8560 Color Printer 5-
  • Xerox 8560N | User Guide - Page 112
    Cleaning the Maintenance Kit Wiper Blade The maintenance kit contains a wiper blade that removes excess ink. To clean the maintenance kit wiper blade: 1. Open the side door. 8560p-034 2. Remove the maintenance kit (labeled A) from the maintenance kit slot. 8560p-032 Phaser® 8560 Color Printer 5-12
  • Xerox 8560N | User Guide - Page 113
    Cleaning 3. Use a lint-free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller. 8560p-070 4. Insert the maintenance kit and push it completely into the maintenance kit slot. 5. Close the door. 8560p-033 8560p-038 Phaser® 8560 Color Printer 5-13
  • Xerox 8560N | User Guide - Page 114
    the printer using a soft, damp, cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the printer. Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer. Phaser® 8560 Color Printer 5-14
  • Xerox 8560N | User Guide - Page 115
    16 Certain consumables and routine maintenance items need to be ordered occasionally. Each item includes installation instructions in the package. Consumables Solid ink is the only consumable for the Phaser 8560 printer. Caution: Use of ink other than Genuine Xerox Solid Ink may affect print quality
  • Xerox 8560N | User Guide - Page 116
    Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Recycling Supplies For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 8560 Color Printer 5-16
  • Xerox 8560N | User Guide - Page 117
    A-1 in this user guide. Moving the Printer Within the Office To move the printer within the office: 1. Close the printer's door and covers. 2. Turn off the printer using the power switch located under the interface cover on the right side of the printer. 8560p-031 Phaser® 8560 Color Printer 5-17
  • Xerox 8560N | User Guide - Page 118
    30 minutes for the printer to cool completely before moving or packing it. 6. Unplug the printer after the cool-down cycle is complete. 7. Use the hand holds on each side of the printer to lift it. Move the printer separately from the 525-Sheet Feeder. 28 kg 60 lb. Phaser® 8560 Color Printer 5-18
  • Xerox 8560N | User Guide - Page 119
    the Maintenance Kit and Waste Tray on page 5-20. 2. Turn off the printer. See Turning Off the Printer on page 5-22. 3. Pack the printer. See Packing the Printer on page 5-24. Repack the printer using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for
  • Xerox 8560N | User Guide - Page 120
    the Maintenance Kit and Waste Tray Before turning off the printer, remove the maintenance kit and waste tray: 1. Open the door on the right side of the printer. 8560p-034 2. Remove the maintenance kit (labeled A) and place it in a plastic bag for storage. 8560p-032 Phaser® 8560 Color Printer 5-20
  • Xerox 8560N | User Guide - Page 121
    waste tray may be hot; handle it carefully. 4. Empty the waste, and then place the tray in a plastic bag for storage. 8560p-036 Caution: Shipping the printer with the maintenance kit and waste tray installed can damage the printer. 5. Close the printer's door and covers. Phaser® 8560 Color Printer
  • Xerox 8560N | User Guide - Page 122
    the printer, select Shut Down for Moving Printer on the control panel. Caution: If you receive a Power Down Error-Head not Parked message at the control panel, the printer is not ready to be moved. If the printhead is not locked, the printer can be damaged during shipment. Phaser® 8560 Color Printer
  • Xerox 8560N | User Guide - Page 123
    position. When the flag is raised, the printhead is locked. 8560p-099 4. Wait for the printer to complete the cool-down period for the ink to solidify. The printer shuts down when it is cool enough to move. 5. Unplug the printer after the cool-down cycle is complete. Phaser® 8560 Color Printer 5-23
  • Xerox 8560N | User Guide - Page 124
    shipment, is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560 Color Printer 5-24
  • Xerox 8560N | User Guide - Page 125
    Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-17 See also: Troubleshooting video tutorials at www.xerox.com/office/8560Psupport User Safety on page A-1 Phaser® 8560 Color Printer 6-1
  • Xerox 8560N | User Guide - Page 126
    at the Trays on page 6-12 See also: User Safety on page A-1 Jam at the Exit To clear a jam at the exit: 1. Open the exit cover. Clearing Paper Jams 8560p-016 2. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8560p-017 Phaser® 8560 Color Printer 6-2
  • Xerox 8560N | User Guide - Page 127
    3. If you did not find paper in Step 2, lift the paper guides. Clearing Paper Jams 2 1 4. Remove any jammed paper. 8560p-042 5. Close the exit cover. 8560p-065 8560p-018 Phaser® 8560 Color Printer 6-3
  • Xerox 8560N | User Guide - Page 128
    Jams 6. If you did not find paper in the previous steps, follow these steps: a. Pull up the latch on the front of the printer to open the front cover. 8560p-012 b. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8560p-020 Phaser® 8560 Color Printer 6-4
  • Xerox 8560N | User Guide - Page 129
    c. Close the front cover. Clearing Paper Jams 8560p-014 7. If you did not find jammed paper in the previous steps, follow these steps: a. Pull all the trays completely out of the printer. 8560p-028 Phaser® 8560 Color Printer 6-5
  • Xerox 8560N | User Guide - Page 130
    Clearing Paper Jams b. Remove any jammed paper from inside the tray slot. Confirm that all paper fragments are removed. 8560p-024 c. Replace all trays and push each one completely into the printer. 8560p-005 Phaser® 8560 Color Printer 6-6
  • Xerox 8560N | User Guide - Page 131
    Clearing Paper Jams Jam at the Front Cover To clear a jam at the front cover: 1. Pull up the latch on the front of the printer to open the front cover. 8560p-012 2. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8560p-020 Phaser® 8560 Color Printer 6-7
  • Xerox 8560N | User Guide - Page 132
    3. Close the front cover. Clearing Paper Jams 8560p-014 4. If you did not find paper in the previous steps, follow these steps: a. Open the exit cover. 8560p-016 Phaser® 8560 Color Printer 6-8
  • Xerox 8560N | User Guide - Page 133
    Clearing Paper Jams b. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. c. Lift the paper guides. 8560p-017 2 1 d. Remove jammed paper. 8560p-042 8560p-065 Phaser® 8560 Color Printer 6-9
  • Xerox 8560N | User Guide - Page 134
    e. Close the exit cover. Clearing Paper Jams 8560p-018 5. If you did not find jammed paper in the previous steps, follow these steps: a. Pull all the trays completely out of the printer. 8560p-028 Phaser® 8560 Color Printer 6-10
  • Xerox 8560N | User Guide - Page 135
    the tray slot. Confirm that all paper fragments are removed. 8560p-024 c. Replace all trays and push each one completely into the printer. 8560p-005 Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only. Phaser® 8560 Color Printer 6-11
  • Xerox 8560N | User Guide - Page 136
    Clearing Paper Jams Jam at the Trays To clear a jam from the tray specified on the control panel: 1. Pull the tray specified on the control panel completely out of the printer. 2. Remove the top sheet from the tray. 8560p-002 8560p-022 Phaser® 8560 Color Printer 6-12
  • Xerox 8560N | User Guide - Page 137
    on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8560p-108 Note: When the paper guides are correctly adjusted, there may be a small space between the paper and the guides. Phaser® 8560 Color Printer 6-13
  • Xerox 8560N | User Guide - Page 138
    Clearing Paper Jams 4. Remove jammed paper inside the tray slot. Confirm that all paper fragments are removed. 8560p-024 5. Insert the tray into the tray slot and push it completely into the printer. 8560p-005 Phaser® 8560 Color Printer 6-14
  • Xerox 8560N | User Guide - Page 139
    If you did not find jammed paper in the previous steps, follow these steps: a. Pull up the latch on the front of the printer to open the front cover. 8560p-012 b. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. 8560p-020 Phaser® 8560 Color Printer 6-15
  • Xerox 8560N | User Guide - Page 140
    c. Close the front cover. Clearing Paper Jams 8560p-014 Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only. Phaser® 8560 Color Printer 6-16
  • Xerox 8560N | User Guide - Page 141
    animated graphic showing the location of the problem, such as the location of a paper jam. Press the Help button on the control panel to view additional information about the message or menu displayed. The Help button is labeled with a ? symbol. Phaser 8560 8560p-105 Phaser® 8560 Color Printer 6-17
  • Xerox 8560N | User Guide - Page 142
    base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print quality, media jams, software installation, and much more. To access the Online Support Assistant, go to www.xerox.com/office/8560Psupport. Phaser® 8560 Color Printer 6-18
  • Xerox 8560N | User Guide - Page 143
    websites that offer additional help on your Phaser 8560 printer. A set of Xerox links is installed in your web browser's Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links. Use the following
  • Xerox 8560N | User Guide - Page 144
    to prevent overheating of the printer. ■ Do not drop paper clips or staples into the printer. Warning: Do not push objects into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Phaser® 8560 Color Printer A-1
  • Xerox 8560N | User Guide - Page 145
    service representative. Maintenance Safety ■ Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 8560 Color Printer A-2
  • Xerox 8560N | User Guide - Page 146
    in.) on the right side of the printer to allow access to the maintenance kit and waste tray Operational Guidelines ■ Do not block or cover the slots and openings on the printer. The printer can overheat without adequate ventilation. ■ Use the printer at elevations below 2,438 m (8,000 ft.). ■ Place
  • Xerox 8560N | User Guide - Page 147
    caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560 Color Printer A-4
  • Xerox 8560N | User Guide - Page 148
    the ink to solidify. ■ Always turn off the printer using the power switch, located under the interface cover on the right side of the printer. Unplug all cables and cords. Never turn off the printer by pulling the power cord or using a power-strip with an on/off switch. 8560p-030 Phaser® 8560 Color
  • Xerox 8560N | User Guide - Page 149
    for shipment, is not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560 Color Printer A-6
  • Xerox 8560N | User Guide - Page 150
    manual(s) for information. Avoid pinching fingers in the printer. Use caution to avoid personal injury. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch. Product Recycling and Disposal for North America Xerox /perchlorate. Phaser® 8560 Color Printer A-7
  • Xerox 8560N | User Guide - Page 151
    strip envelopes, 3-4 adjusting color, 4-4 Advanced Features Guide, 1-10 AutoIP dynamically setting the printer's IP address, 2-6 manually setting the printer's IP address, 2-7 automatic color correction, 4-4 automatically setting the printer's IP address, 2-6 available printer drivers, 2-9 B basic
  • Xerox 8560N | User Guide - Page 152
    , 2-11 UNIX, 2-9 USB connection, 2-12, 2-13 Windows 2000 or later, 2-10 Xerox Support Centre, 1-11 duradocument paper, 3-9, 3-16 dynamically setting the printer's IP address, 2-6 E electrical safety, A-1 emptying the waste tray, 5-5 Enhanced print-quality mode, 4-2 envelopes, 3-9, 3-16, 3-25, 3-36
  • Xerox 8560N | User Guide - Page 153
    , 3-23 Windows, 3-22 selecting a print-quality mode, 4-2 selecting printing options Macintosh, 3-23 Windows, 3-22 K knowledge base, 6-18 L labels, 3-9, 3-16, 3-25, 3-43 guidelines for printing, 3-43 printing from Tray 1, 3-44 LCD Display color correction, 4-4 Phaser® 8560 Color Printer Index-3
  • Xerox 8560N | User Guide - Page 154
    settings, 3-23 selecting manual feed, 3-15 selecting printing options for an individual job Macintosh, 3-23 Xerox Support Centre, 1-11 Macintosh OS X, version 10.2 and 10.3 printer drivers, 2-11 Macintosh OS X, version 10.4, 2-11 printer drivers, 2-11 maintenance and cleaning, 5-2 maintenance kit
  • Xerox 8560N | User Guide - Page 155
    ), 2-5 manually setting IP address, 2-7 mask, 2-6 setup and configuration, 2-2 TCP/IP and IP addresses, 2-5 O Office Color color correction, 4-4 Online Support Assistant, 1-10 operating systems printer drivers, 2-9 operational safety, A-3 options additional trays, 1-5 internal hard drive, 1-5 memory
  • Xerox 8560N | User Guide - Page 156
    10.2 and 10.3, 2-11 operating systems, 2-9 page description languages, 2-9 Paper Feed option, 3-23 Paper Handling option, 3-23 Paper/Output tab, 3-22 PCL, 2-9 PostScript, 2-9 Printer Features, 3-23 UNIX, 2-9 Windows 2000 or later, 2-10 Xerox Support Centre, 1-11 Phaser® 8560 Color Printer Index-6
  • Xerox 8560N | User Guide - Page 157
    A-1 sales and support center, 6-19 sample pages color sampler pages, 1-9 printing, 1-8 selecting 2-sided printing, 3-26 a print-quality mode, 4-2 printing options, 3-21 printing options for an individual job Macintosh, 3-23 Windows, 3-22 printing preferences, 3-21 Phaser® 8560 Color Printer Index-7
  • Xerox 8560N | User Guide - Page 158
    3-16 optional feeder trays, 1-2 Trays 2-4 loading paper, 3-16 paper sizes and weights, 3-8 printing glossy paper, 3-52 printing transparencies, 3-32, 3-46 supported paper, 3-8 trifold brochures, 3-9, 3-16 troubleshooting jet substitution mode, 4-8 Online Support Assistant, 6-18 PANTONE colors do not
  • Xerox 8560N | User Guide - Page 159
    printing preferences, 3-21 Xerox Support Centre, 1-11 Windows PostScript driver, 2-9 wiper blade cleaning, 5-12 X Xerox links installed in web browser's Favorites folder, 6-19 supplies recycling programs, 5-16 supplies website, 5-16 Support Centre, 1-11 Index Phaser® 8560 Color Printer Index-9
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