Xerox C2424 User Guide Section 6: Networking - Page 36

Macintosh 6. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare IS: a. Launch your web browser. b. Enter the copier-printer system's IP address in the browser's Address field (http:// xxx.xxx.xxx.xxx). c. Select Support. d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART. Mac OS X, Versions 10.1 and Higher Perform these steps only for Mac OS X, version 10.1 and higher: 1. Open the Network Utility, then click the Ping tab. 2. Enter the system's IP address. 3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for your system and computer. 4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the system's control panel, verify that EtherTalk is enabled. If it is not, enable it in the control panel, then reset the system. b. Print the "Configuration Page" and verify that EtherTalk is enabled. c. From the "Configuration Page", verify the Zone. If you have multiple zones on your network, verify that your system appears in the desired zone. 5. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare IS: a. Launch your web browser. b. Enter the system's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). c. Select Support. d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART. infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name R1016022419 R1002050080 R1002049814 R1016024955 Topic Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X 10.3.1 (and later) Setting up TCP/IP (DHCP) in Macintosh OS X Setting up AppleTalk in Macintosh OS X Installing the Printer for an AppleTalk Connection in Mac OS X 10.3.1 (and later) WorkCentre® C2424 Copier-Printer 6-36