Xerox Z840/DX User Guide - Page 21

Removing and Preventing Media Jams The front panel message indicates the jam location and information on how to clear the jam. To prevent jams, use the recommended media (see page 5) and occasionally clean the printer's rollers. Media Jam - Open exit cover to clear Prevention: Clean the exit rollers s Use a pre-soaked alcohol cloth to clean the exit rollers. Use the blue thumbwheel to turn the rollers. s Use a dry swab to wipe oil and ink from the blue exit fingers. alIcsoohpor9ol0p%yl 9102-15 Solution If the media has partially exited the printer at the exit slot, follow these steps. Otherwise, refer to the solution on page 20. 1 Using both hands, remove the jammed media. 2 Remove the entire sheet of paper; any pieces of paper left in the printer may cause more jams. Media Jams 9102-32 Use isopropyl alcohol that is at least 90% pure; alcohol that has additives can damage the printer. For complete cleaning instructions, refer to the online topic "Cleaning the printer" on the printer's CD-ROM or web site. 19