Xerox Z840/DX User Guide - Page 27

Print Quality Problems Oil (drum fluid) on a print. or Ink smears on the front, back or edges of a page. Solution Clean the printer's internal paper path; see the front panel troubleshooting routine. Instructions 1 Load the upper tray with sheets of clean, high-grade paper, preferably heavy paper (120 g/m2, 32 lb.). This cleaning routine uses several sheets of paper. 2 On the front panel, scroll to Menu. Press Select. 3 Scroll to Troubleshooting; press Select. 4 Scroll to Remove Ink Smears; press Select. 5 If the problem persists, additional cleaning may be necessary. Refer to the topics on the printer's CD-ROM or visit the Tektronix web site at www.tektronix.com. Ink streaks or marks on the top edge, front or back of a page. Clean the printer's paperexit path. s Use a pre-soaked alcohol cloth to clean the exit rollers. Use the blue thumbwheel to turn the rollers. s Use a dry swab to wipe oil and ink from the blue exit fingers. alIcsoohpor9ol0p%yl Troubleshooting 9102-32 25