Yamaha WXA-50 WXA-50/WXC-50 Owner s Manual Basic - Page 16

Troubleshooting Refer to the table below if the unit does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. General Problem The power does not turn on. The power turns off immediately after the power has been turned on. The unit is not reacting. No sound. Cause Remedy The power cable is not properly connected. The protection circuitry has been activated. The unit was turned on while a speaker cable was shorted. The inner power supply circuit is malfunctioning. The internal microcomputer is frozen, due to an external electric shock (such as lightning or excessive static electricity). Incorrect input or output cable connections. Another input source is selected. The volume is at the minimum or muted The digital optical audio output on the playback device is set to an audio format other than PCM. Connect the power cable firmly. As a safety precaution, capability to turn on the power is disabled. Contact your nearest authorized Yamaha dealer or service center to request repair. Twist the bare wires of each speaker cable firmly and reconnect to the unit and speakers (p.9). Contact your nearest authorized Yamaha dealer or service center to request repair. Hold down the z (Power) key for at least 15 seconds to reboot the unit. Connect the cable properly. Select an appropriate input source with the input selection keys. Turn up the volume. The unit supports only PCM on the optical input. Change the audio output setting on the playback device (such as a TV) to PCM. Network Problem Cannot configure connection settings on MusicCast CONTROLLER. The network feature does not function. Firmware update via the network failed. The unit cannot connect to the Internet via a wireless router (access point). Cause Remedy The mobile device is not connected to the Connect the mobile device to the wireless router wireless router at your home. and start MusicCast CONTROLLER. Disable the cellular data transmission of your mobile device. It takes time for the application to detect the unit. Wait a moment while making sure that your mobile device does not go into sleep mode. The wireless switch on the rear panel is turned off. Connect the unit to a router (access point) with a network cable or set the wireless switch properly. The unit's power is set to Standby. Turn on the unit. Access to the network is restricted by the firewall Check the firewall setting and the MAC address settings of the wireless router (access point). filter of the wireless router (access point). The network parameters (IP address) have Enable the DHCP server function on your router. not been obtained properly. The unit is starting up. (The unit becomes Use the network function after the unit has operative about 10 seconds after plugging completely started up. the power cable into the wall outlet.) The network connection is unstable. Try updating again after a while. The wireless router (access point) is turned off. The unit and the wireless router (access point) are too far apart or there is an obstacle between them. Turn on the wireless router. Place the unit and the wireless router (access point) closer to each other or move them to a location where there are no obstacles between them. 15 En