Yamaha YCM01U YCM01U User Guide - Page 24

Troubleshooting > Audio-related and other issues Troubleshooting Audio-related and other issues No sound can be heard ( Is the volume for the headphones adjusted appropriately? ( When the headphones volume adjustment dial is fully turned to the left, toward [・] (minimum), no sound can be heard from the headphones. Turn the dial to the right to raise the volume. ( Is the headphones audio output level on the computer set to [0] (zero)? ( Refer to "Advanced sound settings" under "Connecting to your computer and configuring the settings (Windows)" (p.14) or "Advanced sound settings" under "Connecting to your computer and configuring the settings (Mac)" (p.18) in this guide, and adjust the settings. No sound is heard ( Is the volume for this product adjusted appropriately? ( When the microphone volume adjustment dial is fully turned to the left, toward [・] (minimum), no audio is produced by this product. Turn the dial to the right to raise the volume. ( Is the microphone audio input level on the computer set to [0] (zero)? ( Refer to "Advanced sound settings" under "Connecting to your computer and configuring the settings (Windows)" (p.14) or "Advanced sound settings" under "Connecting to your computer and configuring the settings (Mac)" (p.18) in this guide, and adjust the settings. This product is not recognized ( Is the computer or smartphone correctly connected to the YCM01U? ( Make sure that the USB cable plugs are firmly and fully inserted into the ports on the computer or smartphone. ( Is this product correctly selected on the computer? ( Refer to "Connecting to your computer and configuring the settings (Windows)" (p.14) or for Mac (p.18) in this guide, and adjust the settings. 24