2013 Buick Enclave Owner Manual - Page 363

Customer Information 13-1 Customer Information Customer Information Customer Satisfaction Procedure (U.S. and Canada) ...13-2 Customer Satisfaction Procedure (Mexico) ...13-4 Customer Assistance Offices (U.S. and Canada) ...13-5 Customer Assistance Offices (Mexico) ...13-5 Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) ...13-6 Online Owner Center ...13-6 GM Mobility Reimbursement Program (U.S. and Canada) ...13-7 Roadside Assistance Program (Mexico) ...13-7 Roadside Assistance Program (U.S. and Canada) ...13-11 Scheduling Service Appointments (U.S. and Canada) ...13-12 Courtesy Transportation Program (U.S. and Canada) ...13-13 Collision Damage Repair (U.S. and Canada) ...13-14 Service Publications Ordering Information ...13-16 Reporting Safety Defects Reporting Safety Defects to the United States Government ...13-17 Reporting Safety Defects to the Canadian Government ...13-18 Reporting Safety Defects to General Motors ...13-18 Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy ...13-19 Event Data Recorders ...13-19 OnStar® ...13-20 Infotainment System ...13-20 Radio Frequency Identification (RFID) ...13-20 Radio Frequency Statement ...13-20