1997 Cadillac Catera Owner's Manual - Page 313

For prompt assistance, please have the following information available to give the Customer Assistance Representative: Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location 0 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L 1H 8P7 Refer to your Warranty and Owner Assistance Information booklet for addresses GM Overseas offices. of When contacting Cadillac, please remember that your concern will likely beresolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Vehicle delivery date and present mileage Nature of concern 0 We encourage you to callus so we can give your inquiry prompt attention. However, if you wish to write Cadillac, address your inquiry to: Cadillac Customer Assistance Center Cadillac Motor Car Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use TextTelephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTY users in Canada can dial 1-800-263-3830.) 7-4