1997 Cadillac DeVille Owner's Manual - Page 364

Transportation Options* Warranty work can frequently be handled in one day, but thereis often no reasonfor you to wait at the dealership. Cadillac helps minimize inconvenience to you byproviding several transportation options. Depending on the circumstances, your dealership can offer you one of the following options: Miscellaneous Service* Should the situation necessitate making your own arrangements, Gold Key Courtesy Transportation provides for reimbursement of personally arranged transportation such as cab fare, reasonable fuel expenses for a ride providedby another individual or rental a vehicle obtainedfrom an independent source. Shuttle Service* Your dealership canprovide you with shuttle service to get you to your destination with minimal interruption of your dailyschedule when your Cadillac is unavailable due to a warranty repair. *Some restrictions may apply. Please consult your Cadillac dealer concerning specific Gold Key Courtesy Transportation benefits ofered by the dealership. Plan Ahead When Possible Whenever possible,scheduling an appointment for your vehicle's warranty service and advising your service consultant thatyou wish to take advantage of Gold Key Courtesy Transportation can help minimize your inconvenience by allowing your dealer to prepare arrangements to fulfill your transportationneeds in advance of your visit. Courtesy Vehicle* For repairs that require your vehicle to be unavailable to you for an extended periodof time, your dealer may arrange toprovide you with a courtesy vehiclefrom the dealership, or one obtained from a local rental agency. 7-9