1997 Cadillac Eldorado Owner's Manual - Page 333

For prompt assistance, please have the following information available to give the Customer Assistance Representative: @ In Canada, write to: General Motorsof Canada Limited Customer CommunicationCentre, 163-005 1908 Colonel Sam Drive Oshawa, OntarioL1H 8P7 Refer to yourWrat and Owner AssistanceInfomation arny booklet for addressesof GM Overseas offices. When contacting Cadillac, please remember that your concern will likely resolved in the dealership, using be the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registrationor title, or the plate at the topleft of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 8 Q We encourage you to call us so we can give your inquiry prompt attention. However, you wish to write if Cadillac, address your inquiry to: Cadillac Customer Assistance Center Cadillac Motor Car Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025 xt 'lo assist customers who are deaf, hard hearing, or of speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment availabk at itsCustomer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTY users in Canada candial 1-800-263-3830.)