2014 Cadillac Escalade Owner Manual - Page 488

14-2 . . OnStar Get help for an emergency. Be a Good Samaritan or respond to an AMBER Alert. Get crisis assistance and evacuation routes. OnStar Services Emergency With Automatic Crash Response, the built-in system can automatically connect to help in most crashes, even if help cannot be requested. Press > to connect to an Emergency Advisor. GPS technology is used to identify the vehicle location and can provide critical information to emergency personnel. The Advisor is also trained to offer critical assistance in emergency situations before first responders arrive. Navigation OnStar navigation requires the Directions and Connections service plan. Press Q to receive directions or have them sent to the vehicle navigation screen, if equipped. Destinations can also be forwarded to the vehicle from MapQuest.com. The OnStar mapping database is continuously updated. For coverage maps, see www.onstar.com (U.S.) www.onstar.ca (Canada). . Turn-by-Turn Navigation 1. Press Q to connect to a live Advisor. 2. Request directions. 3. Directions are downloaded to the vehicle. 4. Follow the voice-guided commands. Security OnStar provides services like Stolen Vehicle Assistance, Remote Ignition Block, and Roadside Assistance, if equipped. OnStar can unlock the vehicle doors remotely, if equipped with automatic door locks, and can help police locate the vehicle if it is stolen.