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1997 Chevrolet Suburban Owner's Manual - Page 409

1997 Chevrolet Suburban Manual

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Customer Satisfaction Procedure Chevrolet dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the owner of the dealership or the General Manager.

Section	Page
Table of Contents	2
Seats and Restraint Systems	8
Seats and Seat Controls	9
Safety Belts: They’re for Everyone	24
Here Are Questions Many People Ask About Safety Belts -- and the Answers	28
How to Wear Safety Belts Properly	29
Driver Position	29
Safety Belt Use During Pregnancy	37
Right Front Passenger Position	38
Supplemental Inflatable Restraint System	38
Center Passenger Position	45
Rear Seat Passengers	46
Rear Safety Belt Comfort Guides for Children and Small Adults	52
Children	55
Child Restraints	57
Larger Children	65
Safety Belt Extender	68
Checking Your Restraint Systems	69
Replacing Restraint System Parts After a Crash	69
Features and Controls	72
Keys	73
Door Locks	74
Keyless Entry System	77
Your Doors and How They Work	79
Theft	82
New Vehicle "Break-In"	83
Ignition Positions	83
Starting Your Gasoline Engine	84
Engine Coolant Heater	86
Automatic Transmission Operation	87
Locking Rear Axle	91
Four-wheel Drive	91
Parking Brake	96
Shifting Into PARK (P)	97
Shifting Out of PARK (P)	99
Parking Over Things That Burn	100
Engine Exhaust	100
Running Your Engine While You’re Parked	101
Windows	102
Tilt Wheel	104
Multifunction Lever	104
Lamps	111
Interior Lamps	113
Mirrors	115
Storage Compartments	119
Ashtrays and Cigarette Lighter	129
Sun Visors	130
Instrument Panel	131
Instrument Panel Cluster	133
Comfort Controls and Audio Systems	148
Comfort Controls	149
Rear Comfort Controls	151
Air Conditioning	154
Heating	155
Ventilation System	155
Defogging and Defrosting	157
Rear Window Defogger	157
Audio Systems	158
Setting the Clock	158
AM-FM Stereo Radio	158
Playing the Radio	158
AM-FM Stereo with Cassette Tape Player	160
AM-FM Stereo with Cassette Tape and Automatic Tone Control	162
CD Adapter Kit	166
AM-FM Stereo with Compact Disc Player and Automatic Tone Control	167
Playing a Compact Disc in the Single Remote Disc Player	171
Theft-Deterrent Feature	173
Understanding Radio Reception	175
Tips About Your Audio System	175
Care of Your Cassette Tape Player	176
Care of Your Compact Discs	177
Fixed Mast Antenna	177
Your Driving and the Road	180
Defensive Driving	181
Drunken Driving	181
Control of a Vehicle	185
Braking	185
Steering	188
Off-Road Recovery	190
Passing Other Vehicles	191
Loss of Control	192
Driving Guidelines	193
Driving at Night	207
Driving in Rain and on Wet Roads	209
City Driving	211
Freeway Driving	212
Before Leaving on a Long Trip	213
Highway Hypnosis	214
Hill and Mountain Roads	215
Winter Driving	217
Loading Your Vehicle	221
Towing a Trailer	223
Problems on the Road	238
Hazard Warning Flashers	239
Other Warning Devices	240
Jump Starting	240
Towing Your Vehicle	245
Engine Overheating (Gasoline Engines)	248
Cooling System -- Gasoline Engines	250
Engine Fan Noise	258
If a Tire Goes Flat	258
Changing a Flat Tire	259
If You’re Stuck: In Sand, Mud, Ice or Snow	276
Service and Appearance Care	280
Service	281
Fuel (Gasoline Engine)	282
Fuels in Foreign Countries -- Gasoline Engines	284
Filling Your Tank	285
Checking Things Under the Hood	287
Engine Oil (Gasoline Engine)	293
Air Cleaner (Gasoline Engines)	297
Automatic Transmission Fluid	299
Rear Axle	303
Four-wheel Drive	303
Engine Coolant	305
Radiator Pressure Cap	308
Thermostat	308
Power Steering Fluid	309
Windshield Washer Fluid	309
Brakes	311
Battery	315
Bulb Replacement	316
Windshield Wiper Blade Replacement	323
Tires	323
Appearance Care	331
Cleaning the Inside of Your Vehicle	332
Care of the Safety Belts	335
Cleaning the Outside of Your Vehicle	336
Underbody Maintenance	338
Appearance Care Materials Chart	339
Vehicle Identification Number (VIN)	340
Electrical System	341
Replacement Bulbs	346
Capacities and Specifications	348
Normal Replacement Parts	349
Air Conditioning Specifications	351
Maintenance Schedule	354
Introduction	355
Part A: Scheduled Maintenance Services	357
Long Trip/City Maintenance Schedule	357
Short Trip/City Maintenance Schedule	360
Selecting the Right Schedule for Your Vehicle	383
Part B: Owner Checks and Services	400
Part D: Recommended Fluids and Lubricants	402
Part E: Maintenance Record	404
Customer Assistance Information	408
Customer Satisfaction Procedure	409
Customer Assistance for Text Telephone (TTY) Users	411
Chevrolet/Geo Roadside Assistance Program	412
Canadian Roadside Assistance	414
Courtesy Transportation	415
GM Participation in an Alternative Dispute	416
Resolution Program	417
Warranty Information	417
Reporting Safety Defects to the United States Government	418
Reporting Safety Defects to the Canadian Government	418
Reporting Safety Defects to General Motors	418