2001 Chevrolet Venture Owner's Manual - Page 202

D Remote Diagnostics -- If an instrument panel light comes on, the center can perform a check of the engine on-board computer. An advisor can then recommend what action needs to be taken. D Vehicle Locator Service -- To contact the center, call 1-888-4-ONSTAR. You will be required to provide your security information. An advisor will send a command to your vehicle to sound the horn and/or flash the lamps. In order to provide you with excellent service, calls with the OnStar Center may be monitored or recorded. D OnStar MED-NET -- Med-Net can store your personal medical history and provide it to emergency personnel if necessary. (Requires activation and additional fee.) D Accident Assist -- An advisor can provide step-by-step guidance following an accident. D Remote Door Unlock -- To contact the center, call 1-888-4-ONSTAR. You will be required to provide your security information. An advisor will send a command to your vehicle to unlock itself. The advisor can delay unlocking your vehicle. Remote Door Unlock is disabled 48 hours after the vehicle is parked to maintain the battery charge. Premium Services (Includes Safety and Security Services) D Route Support -- An advisor can provide directions or guidance to anywhere you want to go. In addition, they can help you locate gas stations, rest areas, ATM's, hospitals, hotels, stores, eateries and more. D Concierge Services -- The concierge advisor can obtain tickets, reservations, or help with vacation/trip planning and other unique items and services. in the event that you are unable to drive. D Ride Assist -- An advisor can locate transportation 2-89