2012 Chevrolet Tahoe Owner's Manual - Page 228

7-20 . Infotainment System The use of CD/DVD lens cleaners is not advised, due to the risk of contaminating the lens of the optics with lubricants internal to the CD and DVD player mechanism. Notice: If a label is added to a CD, more than one CD is inserted into the slot at a time, or an attempt is made to play scratched or damaged CDs, the CD player could be damaged. While using the CD player, use only CDs in good condition without any label, load one CD at a time, and keep the CD player and the loading slot free of foreign materials, liquids, and debris. If an error displays, see "CD Messages" later in this section. Store CD-Rs or CD-RWs in their original cases or other protective cases and away from direct sunlight and dust. The CD or DVD player scans the bottom surface of the disc. If the surface of a disc is damaged, such as cracked, broken, or scratched, the disc does not play properly or not at all. Do not touch the bottom side of a disc while handling it; this could damage the surface. Pick up discs by grasping the outer edges or the edge of the hole and the outer edge. If the surface of a disc is soiled, clean it with a soft, lint‐free cloth or dampen a clean, soft cloth in a mild, neutral detergent solution mixed with water. Make sure the wiping process starts from the center to the edge. There could have been a problem while burning the CD. The label could be caught in the CD player. . If the CD is not playing correctly, for any other reason, try a known good CD. If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem. CD/DVD Player Care of the CD and DVD Player Do not add any label to a disc. It could get caught in the CD or DVD player. If a disc is recorded on a personal computer and a description label is needed, try labeling the top of the recorded disc with a marking pen. Care of CDs and DVDs If playing a CD-R or CD-RW, the sound quality can be reduced due to CD-R or CD-RW quality, the method of recording, the quality of the music that has been recorded, and the way the CD-R or CD-RW has been handled. Handle them carefully.