2014 Ford Mustang Owner Manual Printing 2 - Page 353
2014 Ford Mustang Manual
Page 353 highlights
352 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a • Your account may • This is a free feature, but you text that the not be activated on the must first register online to use it. Vehicle Health website, OR • Make sure that your VIN is Report is not • You may have the correctly listed in your account. activated. wrong VIN (vehicle identification number) listed. I am unable to The preferred dealer When you register your account, retrieve the information did not you must list a preferred dealer. If report on the load correctly. one is already listed, try selecting another dealer and logging out. website, or I receive a Log back in and change it back to system error. your preferred dealer and retrieve the report. I am unable to • This could be due to • Update your mobile number in your account on the website. submit a your phone's • Make sure you have full signal report. compatibility, OR • Bad signal strength, strength and that your Bluetooth volume level has been turned up. OR • Your phone may not • Try deleting your phone and performing a clean pairing. be activated on the website. • The phone in use is • This is a free feature, but you I heard a must first register online to use it. not activated, OR commercial • Turn off ID blocker on your • Your phone has ID when I tried to use Traffic, blocker active. phone as the system recognizes Directions and you by your phone number. Information. • Make sure the currently connected phone is the same one that is registered on your SyncMyRide account. 2014 05+ Mustang (197) Owners Guide gf, 2nd Printing, May 2013 USA (fus)