2011 Lexus IS 350 Warranty and Services Guide - Page 10

OTHER BENEFITS AND ASSISTANCE AMENITIES resistance. In addition, imitation and salvaged parts (and any damage or failures they may cause) are not covered by any Lexus warranty. The best way to ensure that your vehicle is repaired with Genuine Lexus Parts is to take it to a Lexus dealership. Each dealership works with selected collision repair centers that meet Lexus' strict requirements for training, equipment, quality and customer satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles. Replacing the Key Your Lexus dealer can generate replacement keys. Certain bonded/ registered locksmiths may also be able to generate replacement keys. When ordering a new key, bring all keys for the vehicle to your dealership. If a Smart Key or the key-number plate is not available, a Lexus dealer or certain locksmiths can obtain the key code from a restrictedaccess database. These businesses can also access a service utility to register the keys to the vehicle if all registered keys have been lost. If you lock your key in your vehicle and do not have a spare, your dealer can make a new mechanical key from the code on the key-number plate. Certain bonded/registered locksmiths may also be able to generate a replacement mechanical key. If a Lexus dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high-security key service. The Smart Key Your Lexus vehicle was made with two "Smart Keys" and an aluminum key-number plate. Each Smart Key includes an electronic main key that has an integrated mechanical back-up key. The electronic key controls the remote-entry and theft-deterrent systems, enables the push-button start switch and controls the engine immobilizer. The mechanical key can be removed from the electronic key and used to operate the driver's door lock, the glove box lock and the trunk lock (if equipped). 8 Other Benefits and Assistance