2000 Mercedes ML-Class Owner's Manual - Page 13
2000 Mercedes ML-Class Manual
Page 13 highlights
Introduction 10 Roadside assistance The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number: 1-800-FOR-MERCedes (in the USA) 1-800-387-0100 (in Canada) will be answered by Mercedes-Benz Client Assistance Representatives 24 hours a day, 365 days a year. Roadside assistance will be provided in accordance with standard program guidelines which include providing service to the vehicle up to a reasonable distance from a paved roadway. We will make every effort to assist in a breakdown situation, however, the accessibility of your vehicle will be determined by our authorized Mercedes-Benz Light Truck Center technician or the tow service provider on a case by case basis and may be a factor in our ability to respond. Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider. For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure in your glove box.