2008 Mercedes SL-Class Owner's Manual - Page 257

Controls in detail Useful features Call priority If other service calls such as a Roadside Assistance call or Information call are active, an Emergency call is still possible. In this case, the Emergency call will take priority and override all other active calls. i When a Tele Aid call has been initiated, the COMAND system audio is muted and the selected mode (radio or CD) pauses. The optional cellular phone (if installed) switches off. If you must use this phone, the vehicle must be parked. Disconnect the coiled cord and place the call. The COMAND navigation system (if engaged) will continue to run. The display in the instrument cluster is available for use and spoken commands are only available by pressing the RPT button on the COMAND unit. A pop-up window will appear in the COMAND display to indicate that a Tele Aid call is in progress. Remote door unlock In case you have locked your vehicle unintentionally (e.g. SmartKey inside vehicle), and the reserve SmartKey is not handy: Contact the Mercedes-Benz Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). You will be asked to provide your password which you provided when you completed the subscriber agreement. Then return to your vehicle and pull the trunk recessed handle for a minimum of 20 seconds until the SOS button is flashing. The message Call Connected appears in the multifunction display. As an alternative, you may unlock the vehicle via Internet using the ID and password sent to you shortly after the completion of your acquaintance call. i The indicator lamp in the respective button flashes until the call is concluded. Calls can only be terminated by a Response Center or Customer Assistance Center representative except Roadside Assistance and Information calls, which can also be terminated by pressing button t on the multifunction steering wheel or the respective button for ending a telephone call on the COMAND headunit. ! If the indicator lamp continues to flash or the system does not reset, contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada), or Mercedes-Benz Customer Assistance at 1-800-FOR-MERCedes (1-800-367-6372) in the USA or Customer Service at 1-800-387-0100 in Canada. 256