2009 Mercedes SLK-Class Owner's Manual - Page 215

Controls in detail Useful features Route guidance A prompt appears for confirmation if route guidance to the address is to be started. X X Select Yes using button ( or &. Press button C to confirm. pull the trunk recessed handle for a minimum of 20 seconds until the SOS button is flashing. The message Connecting Call appears in the multifunction display. As an alternative, you may unlock the vehicle via Internet in the "My Tele Aid" section of "Owner's Online", using your ID and password (USA only). The Response Center will then unlock your vehicle with the remote door unlocking feature. Stolen Vehicle Recovery services In the event your vehicle was stolen: X Report the incident to the police. The police will issue a numbered incident report. X The system starts the route calculation and subsequently the route guidance to the defined address. i If you select No, you can save the address in your address book. i The destination download feature is available if the relevant mobile phone network is available and data connection is possible. Remote door unlock In case you have locked your vehicle unintentionally (e.g. SmartKey inside vehicle), and the reserve SmartKey is not available: X Contact the Mercedes-Benz Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). You will be asked to provide your password. X Then return to your vehicle at the time arranged with the Response Center and i The remote door unlock feature is available if the relevant cellular phone network is available. The SOS button will flash and the message Connecting Call will appear in the multifunction display to indicate receipt of the door unlock command. Once the vehicle is unlocked, a Response Center specialist will attempt to establish voice contact with the vehicle occupants. If the trunk recessed handle was pulled for more than 20 seconds before door unlock authorization was received by the Response Center, you must wait 15 minutes before pulling the trunk recessed handle again. Pass this number on to the Mercedes-Benz Response Center along with your password. The Response Center will then attempt to covertly contact the vehicle's Tele Aid system. Once the vehicle is located, the Response Center will contact the local law enforcement and you. The vehicle's location will only be provided to law enforcement. i If the anti-theft alarm or the tow-away alarm stays on for more than 30 seconds, a call to the Response Center is initiated automatically by the Tele Aid system provided Tele Aid service was subscribed to and properly activated, and that necessary cellular service and GPS coverage are available. See "Anti-theft alarm system" (Y page 63) and "Tow-away alarm" (Y page 63). 213