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2011 Mercedes E-Class Owner's Manual - Page 54

2011 Mercedes E-Class Manual

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52 Occupant safety the NECK-PRO head restraints may not function properly, or in the event of a rear-end collision may not be able offer the level of protection they are designed to provide. Mercedes-Benz Center after a rear-end collision. G Warning Safety G Warning Only use seat covers/head restraint covers that have been tested and approved by Mercedes-Benz for your model. Using seat covers and head restraint covers other than those recommended may cause a malfunction when NECK-PRO head restraints are triggered or front side impact air bags/ pelvis air bags may be prevented from deploying. Contact an authorized Mercedes-Benz Center for availability. When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries. i Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center. If the NECK-PRO head restraints have been triggered in an accident, you must reset the NECK-PRO head restraints on the driver's and front-passenger seat (Y page 52). Otherwise, the additional protection will not be available in the event of another rear-end collision. You can recognize that NECK-PRO head restraints have been triggered by the fact that they have moved forwards and can no longer be adjusted. Example: Coupe X G Warning! For your protection, drive only with properly positioned head restraints. Adjust the head restraint so that it is as close to the head as possible and the center of the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation. Tilt the top of the NECK-PRO head restraint cushion forwards in the direction of arrow :. X Push the NECK-PRO head restraint cushion down in the direction of arrow ; as far as it will go. X Firmly push the NECK-PRO head restraint cushion back in the direction of arrow = until the cushion engages. X Repeat this procedure for the second NECK-PRO head restraint. Resetting triggered NECK-PRO head restraints G Warning For safety reasons, have the NECK-PRO head restraints checked at an authorized

Section	Page
Introduction	20
Product information	20
Operator's Manual	20
Notes on the Operator's Manual	20
Vehicle equipment	20
Service and vehicle operation	20
Service and literature	20
Information for customers in California	21
Maintenance	21
Roadside Assistance	21
Change of address or ownership	21
Vehicle operation outside the USA and Canada	22
Operating safety	22
Safety notes	22
Problems with your vehicle	23
Reporting malfunctions relevant to safety	23
Limited Warranty	24
Data stored in the vehicle	24
Information regarding electronic recording devices	24
At a glance	26
Exterior view	26
Cockpit	27
Instrument cluster	28
Overview	28
Warning and indicator lamps	29
Multifunction steering wheel	30
Center console	31
Coupe	31
Cabriolet	32
Overhead control panel	33
Door control panel	34
Safety	36
Vehicle equipment	36
Occupant safety	36
Overview of occupant safety	36
SRS (Supplemental Restraint System)	36
Air bags	38
Occupant Classification System (OCS)	44
BabySmart™ air bag deactivation system	49
Roll bar (Cabriolet)	52
PRE-SAFE® system	53
NECK-PRO head restraints	53
Resetting triggered NECK-PRO head restraints	54
Seat belts	55
Children in the vehicle	60
Important safety notes	60
Child restraint systems	61
Child-proof locks	65
Panic alarm	65
Driving safety systems	66
Overview of driving safety systems	66
Important safety notes	66
ABS (Anti-lock Braking System)	66
BAS (Brake Assist)	67
BAS PLUS (Brake Assist PLUS)	67
ESP® (Electronic Stability Program)	68
EBD	70
Adaptive Brake	70
PRE-SAFE® Brake (vehicles with DISTRONIC PLUS)	70
Anti-theft systems	72
Immobilizer	72
ATA (Anti-Theft Alarm system)	73
Opening and closing	76
Vehicle equipment	76
SmartKey	76
Important safety notes	76
General information	76
SmartKey functions	76
KEYLESS-GO	77
Changing the settings of the locking system	79
Restoring the factory settings	79
Mechanical key	79
SmartKey battery	79
Problems with the SmartKey	81
Doors	82
Important safety notes	82
Unlocking and opening doors from the inside	83
Centrally locking and unlocking the vehicle from the inside	83
Automatic locking	83
Unlocking the driver's door (mechanical key)	84
Locking the vehicle (mechanical key)	84
Trunk	84
Important safety notes	84
Opening and closing manually	85
Automatic opening and closing from the outside	86
Opening automatically from the inside	86
Locking the trunk separately	86
Unlocking the trunk (mechanical key)	87
Trunk emergency release	87
Side windows	87
Important safety notes	87
Opening and closing the side windows	88
Opening and closing all side windows (Cabriolet)	89
Convenience opening (Coupe)	89
Convenience closing (Coupe)	89
Resetting the side windows	90
Problems with the side windows	91
Soft top (Cabriolet)	91
Important safety notes	91
Opening and closing the roof with the soft top switch	92
Opening and closing with the key	93
Closing the soft top manually	93
Relocking the soft top	97
Trunk partition	98
Brackets for the wind screen	98
AIRCAP	99
Installing and removing the AIRCAP wind screen	100
Problems with the soft top	102
Sliding sunroofCoupe only	103
Important safety notes	103
Operating the panorama sliding sunroof	104
Operating the roller sunblind of the panorama sliding sunroof	104
Problems with the sliding sunroof	105
Seats, steering wheel and mirrors	108
Vehicle equipment	108
Correct driver's seat position	108
Seats	109
Important safety notes	109
Adjusting the seats	110
Adjusting the head restraints	110
Lowering the head restraints in the rear compartment manually (Cabriolet)	111
Folding the front seat backrests forward/back	112
Adjusting the multicontour seat	112
Adjusting the four-way lumbar support	113
Switching the seat heating on/off	113
Switching the seat ventilation on/off	114
AIRSCARF (Cabriolet)	114
Steering wheel	115
Important safety notes	115
Adjusting the steering wheel	115
EASY-ENTRY/EXIT	115
Mirrors	116
Rear-view mirror	116
Exterior mirrors	116
Automatic anti-glare mirrors	117
Parking position for the exterior mirror on the front-passenger side	117
Memory functions	118
Storing settings	118
Calling up a stored setting	118
Lights and windshield wipers	122
Vehicle equipment	122
Exterior lighting	122
Important safety notes	122
Notes on driving abroad	122
Light switch	122
Combination switch	124
Hazard warning lamps	126
Headlamp cleaning system	126
Cornering light function	126
Headlamps fogged up on the inside	127
Interior lighting	127
Overview of interior lighting	127
Interior lighting control	127
Crash-responsive emergency lighting	128
Changing bulbs	128
Important safety notes	128
Overview: changing bulbs/bulb types	129
Changing the front bulbs	129
Windshield wipers	131
Important safety notes	131
Switching the windshield wipers on/off	131
Replacing the wiper blades	132
Problems with the windshield wipers	132
Climate control	136
Vehicle equipment	136
Overview of climate control systems	136
Important safety notes	136
Control panel for the dual-zone automatic climate control	137
Control panel for the three-zone automatic climate control	139
Operating the control systems	141
Switching the control on/off	141
Switching cooling with air dehumidification on/off	141
Setting climate control to automatic	142
Setting the temperature	143
Setting the air distribution	143
Setting the airflow	144
Switching the ZONE function on/off	144
Defrosting the windshield	144
Maximum cooling MAX COOL	145
Defrosting the windows	145
Rear window heating	146
Activating/deactivating air-recirculation mode	146
Switching the residual heat on/off	146
Setting the air vents	147
Important safety notes	147
Setting the center air vents	147
Setting the side air vents	148
Setting the air vent in the glove box	148
Setting the rear-compartment air vents	148
Setting the AIRSCARF vents	149
Driving and parking	152
Vehicle equipment	152
Notes on breaking-in a new vehicle	152
The first 1000 miles (1500 km)	152
Driving	152
Important safety notes	152
SmartKey positions	153
Starting the engine	154
Pulling away	155
Problems with the engine	157
Automatic transmission	158
Important safety notes	158
Selector lever	158
Transmission positions	159
Gearshifting	160
Driving tips	160
Program selector button	160
Steering wheel paddle shifters	161
Automatic drive program	161
Shift ranges	162
Manual drive program	162
Problems with the transmission	164
Releasing the parking lock manually	164
Refueling	164
Important safety notes	164
Gasoline	165
Refueling	165
Problems with the fuel and fuel tank	167
Parking	167
Important safety notes	167
Switching off the engine	167
Parking brake	168
Parking up the vehicle	168
Driving tips	169
General driving tips	169
Brakes	170
Driving on wet roads	172
Winter driving	172
Driving abroad	173
Driving systems	174
Cruise control	174
DISTRONIC PLUS	176
Dynamic handling package with sports mode	185
HOLD function	186
PARKTRONIC	188
Parking Guidance	191
Rear view camera	194
ATTENTION ASSIST	195
Blind Spot Assist	196
On-board computer and displays	200
Vehicle equipment	200
Important safety notes	200
Displays and operation	200
Coolant temperature gauge	200
Tachometer	201
Outside temperature display	201
Speedometer with segments	201
Operating the on-board computer	201
Multifunction display	202
Menus and submenus	203
Menu overview	203
Trip menu	204
Navigation menu	205
Audio menu	206
Telephone menu	207
Assistance menu	208
Maintenance menu	210
Settings menu	210
Display messages	215
Hiding display messages	215
Message memory	215
Safety systems	216
Brakes	222
Lights	224
Engine	228
Driving systems	231
Tires	235
Vehicle	238
SmartKey	240
Warning and indicator lamps in the instrument cluster	242
Brakes	242
Seat belts	243
Safety systems	245
Engine	247
Driving systems	249
Tires	249
Loading, stowing and features	252
Vehicle equipment	252
Loading guidelines	252
Stowage compartments	252
Important safety notes	252
Stowage compartments in the front	252
Stowage compartments in the rear	253
Stowage areas	253
Parcel nets	253
Through-loading feature in the rear compartment (Cabriolet)	254
Rear bench seat through-loading feature (Coupe)	254
Securing cargos	255
Stowage well under the trunk floor	256
Roof carrier (Coupe)	256
Features	257
Cup holder	257
Sun visors	258
Rear window roller sunblind (Coupe)	258
Ashtray	259
Cigarette lighter	260
mbraceThe system is called TELEAID in Canada.	261
Garage door opener	267
Compass	270
Floormat on the driver's side	271
Maintenance and care	274
Vehicle equipment	274
Engine compartment	274
Hood	274
Engine oil	275
Checking and adding other service products	276
Service	278
Service interval display	278
Care	279
Notes on care	279
Exterior care	279
Interior care	284
Roadside Assistance	288
Vehicle equipment	288
After an accident	289
Where will I find...?	289
First-aid kit	289
Vehicle tool kit	289
"Minispare" emergency spare wheel	290
Flat tire	290
Preparing the vehicle	290
Changing a wheel and mounting the spare wheel	291
Battery	295
Important safety notes	295
Charging the battery	296
Jump-starting	298
Towing and tow-starting	300
Important safety notes	300
Installing/removing the towing eye	300
Towing the vehicle with the rear axle raised	301
Towing the vehicle with both axles on the ground	301
Transporting the vehicle	301
Fuses	302
Important safety notes	302
Before changing a fuse	302
Fuse box in the cockpit	302
Fuse box in the engine compartment	303
Fuse box in the trunk	303
Tires and wheels	306
Vehicle equipment	306
Important safety notes	306
Directives to be observed	307
Maintenance and care of wheels and tires	307
Checking wheels and tires	307
Service life of tires	307
Tire tread	307
Storing tires	308
Cleaning tires	308
Tire pressures	308
Recommended tire pressures	308
Important notes on tire pressures	309
Tire pressure too low or too high	310
Checking tire pressures	311
Tire pressure loss warning system (Canada only)	311
Tire pressure monitoring system (USA only)	313
Maximum tire pressures	315
Loading the vehicle	316
Instruction labels for tires and loads	316
Maximum permissible gross vehicle weight rating	316
Number of seats	317
Determining the maximum load	318
Vehicle identification plate	319
Trailer load/noseweight	320
Maximum tire load	320
Direction of rotation	320
Uniform Tire Quality Grading Standards	320
Overview of tire quality standards	320
Tread wear	321
Traction	321
Temperature	321
Interchanging the wheels	322
Tire labeling	322
Overview of tire labeling	322
Tire size designation, load-bearing capacity and speed index	323
Load index	325
DOT, Tire Identification Number (TIN)	325
Characteristics of the tire	326
Definitions for tires and loading	326
Structure and condition of the tire	326
Bar	326
DOT (Department of Transportation)	326
Average weight of the vehicle occupants	326
Uniform Tire Quality Grading Standards	326
Recommended tire pressure	326
Increased vehicle weight due to optional equipment	326
Wheel rim	327
GAWR (Gross Axle Weight Rating)	327
Speed index	327
GVW (Gross Vehicle Weight)	327
GVWR (Gross Vehicle Weight Rating)	327
Maximum weight of the laden vehicle	327
Kilopascal (kPa)	327
Load index	327
Unladen weight	327
Maximum tire load	327
Maximum permissible tire pressure	327
Maximum load on one tire	327
PSI (pounds per square inch)	328
Aspect ratio	328
Tire pressure	328
Tire tread	328
Tire bead	328
Sidewall	328
Weight of optional extras	328
TIN (Tire Identification Number)	328
Load bearing index	328
Traction	328
Wear indicator	328
Distribution of the vehicle occupants	328
Maximum permissible payload weight	328
Wheel/tire combinations	329
Points to remember	329
Tires of the same dimensions	330
Mixed size tires	330
Spare wheel	331
Technical data	334
Vehicle equipment	334
Genuine Mercedes-Benz parts	334
Warranty	334
Vehicle identification plates	335
Vehicle identification plate with vehicle identification number (VIN) and paint code number	335
Vehicle identification number (VIN)	335
Engine number	336
Service products and capacities	336
Important safety notes	336
Capacities	337
Fuel	337
Engine oil	339
Refrigerant of the air-conditioning system	339
Brake fluid	340
Coolant	340
Windshield and headlamp cleaning system	341
Vehicle data	341
Vehicle data, E 350	341
Vehicle data, E 550	342
Internet	343

Match case Limit results 1 per page

the NECK-PRO head restraints may not

function properly, or in the event of a rear-end

collision may not be able offer the level of

protection they are designed to provide.

Warning

Only use seat covers/head restraint covers

that have been tested and approved by

Mercedes-Benz for your model.

Using seat covers and head restraint covers

other than those recommended may cause a

malfunction when NECK-PRO head restraints

are triggered or front side impact air bags/

pelvis air bags may be prevented from

deploying.

Contact an authorized Mercedes-Benz Center

for availability.

If the NECK-PRO head restraints have been

triggered in an accident, you must reset the

NECK-PRO head restraints on the driver's and

front-passenger seat (

page 52).

Otherwise, the additional protection will not

be available in the event of another rear-end

collision. You can recognize that NECK-PRO

head restraints have been triggered by the

fact that they have moved forwards and can

no longer be adjusted.

Warning!

For your protection, drive only with properly

positioned head restraints.

Adjust the head restraint so that it is as close

to the head as possible and the center of the

head restraint supports the back of the head

at eye level. This will reduce the potential for

injury to the head and neck in the event of an

accident or similar situation.

Resetting triggered NECK-PRO head

restraints

Warning

For safety reasons, have the NECK-PRO head

restraints checked at an authorized

Mercedes-Benz Center after a rear-end

collision.

Warning

When pushing back the NECK-PRO head

restraint cushion, make sure your fingers do

not become caught between the head

restraint cushion and the cover. Failure to

observe this could result in injuries.

Resetting the NECK-PRO head restraints

requires a lot of strength. If you have

difficulty resetting the NECK-PRO head

restraints, have this work carried out at a

qualified specialist workshop, e.g. an

authorized Mercedes-Benz Center.

Example: Coupe

Tilt the top of the NECK-PRO head restraint

cushion forwards in the direction of

arrow

Push the NECK-PRO head restraint cushion

down in the direction of arrow

;

as far as

it will go.

Firmly push the NECK-PRO head restraint

cushion back in the direction of arrow

until the cushion engages.

Repeat this procedure for the second

NECK-PRO head restraint.

Occupant safety

Safety