1995 Oldsmobile Silhouette Owner's Manual - Page 368

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Canada General Motors of Canada Limited Customer Assistance Center 1908 Colonel Sam Drive Oshawa, Ontario L l H 8P7 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Oldsmobile, please remember that your concern will likely be resolved in the retail facility, using the retailer's facilities, equipment and personnel. That is why we suggest you follow Step Onefirst if you have a concern. Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Retail facility name and location Vehicle delivery date and present mileage Nature of concern 0 0 0 0 We encourage you to call the toll-free number Iisted previously in order to give your inquiry prompt attention. However, if you wish to write Oldsmobile, write to: Customer Assistancefor the Hearing or Speech Impaired (TDD) To assist customers who have hearing difficulties, Oldsmobile has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD ora conventional teletypewriter (TTY) can communicate with Oldsmobile by dialing: 1-800-TDD-OLDS. (TDD users in Canada can dial 1-800-263-3830.) United States Customer Assistance Representative Oldsmobile Central Office 920 Townsend St. P.O. Box 30095 Lansing, MI 48909 8-2