2006 Saab 9-7X Owner's Manual - Page 418

Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to: Transport Canada Place de Ville Tower C 330 Sparks Street Ottawa, Ontario K1A 0N5 Reporting Safety Defects to Saab In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify Saab. Please call the Saab Customer Assistance Center at 1-800-955-9007, or write: Saab Cars USA, Inc. Saab Customer Assistance Center 4405-A International Boulevard Norcross, GA 30093 In Canada, please call us at 1-800-263-1999 (English or French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 7-10