Home » 3Com Manuals » Telephony » 3Com 3102 » Manual Viewer

3Com 3102 User Guide - Page 123

3Com 3102 - NBX Business Phone VoIP Manual

UPC - 662705506043

Add to My Manuals
Save this manual to your list of manuals

Page 123 highlights

INDEX 123 forgotten 41, 42 security tips 41 permissions allowed calls 80 viewing your call permissions 80 personal greeting changing 42 setting the first time 14 personal speed dial buttons 1102, 2102, and 2102-IR Business Telephone 28 3102 Business Telephone 21 personal speed dial numbers 71 personal voice mail group lists creating 49 modifying 50 phantom mailboxes 53 picking up calls 88 placing calls on hold See hold position, wall-mount bracket 114 printing speed dial lists 74 private messages 51 problems, solving 109 Program button 1102, 2102, and 2102-IR Business Telephones 25 3102 Business Telephone 19 programmable Access buttons 1102, 2102, 2102-IR Business Telephones 25 1102, 2102, and 2102-IR Business Telephones 27 1105 Attendant Console 104 2101 Basic Telephone, 38 3101 and 3101SP Basic Telephone 31 3101 and 3101SP Basic Telephones 32 3102 Business Telephone 19, 21 3105 Attendant Console 103 public address system 94 pulse dialing 98 putting calls on hold See hold Q Quick Reference sheets 16 R receptionist and the Attendant Console 102 and the Complement Attendant Software (CAS) 106 definition 10 Redial button 1102, 2102, and 2102-IR Business Telephones 25 3102 Business Telephone 19 redialing calls 60 Release button 1102, 2102, and 2102-IR Business Telephones 27 3102 Business Telephone 21 releasing calls with headset 82 relocating telephones 115 remote notification 75 remote offices, calling 95 replying to voice mail messages 46 ringer tone, choosing 70 volume 67 ringing delayed 97 Do Not Disturb 78 RJ-11 jack caution, avoiding use with NBX telephones 110 RJ-45 jack caution, using instead of RJ11 110 S scroll buttons 1102, 2102, and 2102-IR Business Telephones 25 2101 Basic Telephone 37 3101 and 3101SP Basic Telephones 31 3102 Business Telephone 19 security passwords 41 preventing unauthorized outbound calls 79 telephone line on multiple telephones 85 wall-mount bracket, 1102, 2102, 2102-IR 115 sending messages 48 shared telephone lines bridged extensions 97 delayed ringing 97 hunt groups 89 Shift button 1105 Attendant Console 104 3105 Attendant Console 103 simultaneous paging 94 site codes 96 soft buttons 1102, 2102, and 2102-IR Business Telephones 24

Section	Page
NBX® Telephone Guide	1
About This Guide	9
Conventions	10
Documentation	11
Comments on the Documentation	11
Getting Started	13
Setting Up Your Password and Voice Mail for the First Time	13
NBX NetSet Utility	15
Starting the NBX NetSet Utility	15
Navigation and Shortcut Icons in the NBX NetSet Utility	16
Quick Reference Guides	16
NBX 3102 Business Telephone	17
Telephone Buttons and Controls	18
Programmable Access Buttons	21
Status Lights for System Appearance Buttons	22
NBX 1102, 2102, and 2102-IR Business Telephones	23
Telephone Buttons and Controls	24
Programmable Access Buttons	27
Status Lights for System Appearance Buttons	28
NBX 3101 and 3101SP Basic Telephones	29
Telephone Buttons and Controls	30
Programmable Access Buttons	32
Status Lights for System Appearance Buttons	33
NBX 2101 Basic Telephone	35
Telephone Buttons and Controls	36
Programmable Access Buttons	38
Status Icons	38
NBX Messaging	39
NBX Messaging Components	40
Important Considerations	40
Changing Your Password	41
Security Tips	41
Changing Your Name Announcement and Personal Greeting	42
Listening to NBX Messages	42
Message Indicators	43
LIstening from Your Computer	43
LIstening from Your NBX Telephone	44
Listening from Any Internal NBX Telephone	44
Listening from an External Location	44
Managing Your Messages	45
Information About Your Messages	45
Replying to a Message	46
Forwarding a Message	47
Creating and Sending a Message	48
Creating Personal Voice Mail Group Lists	49
Modifying or Deleting Groups	50
Marking a Message as Private or Urgent	51
Forwarding Incoming Calls to Your Call Coverage Point	51
Other Ways to Manage Your Voice Mail Messages	52
Other Kinds of Mailboxes	52
Greeting-Only Mailbox	52
Phantom Mailbox	53
Group Mailbox	53
Standard Features	55
Answering a Call	56
Caller ID	56
Answering a Second Call	56
Using the NBX Telephone Display Panel	57
Tips on Using the Lists	58
More Ways to Dial a Call	59
An Internal Call	59
An External Call	59
Redialing a Call	60
Setting Your Call Coverage Point	60
Putting a Call on Hold	61
Dialing Another Call	61
More Than One Call	62
Transferring a Call	63
Announced (Screened) Transfer	64
Blind Transfer	64
Direct Mail Transfer	64
Establishing a Conference Call	65
Disconnecting the Last Person That You Called	66
More About Conference Calls	66
Setting the Volume	67
Personalizing Your Telephone	69
Guidelines About Features on NBX Telephones	70
Ringer Tones	70
Speed Dials	70
Personal Speed Dials	71
System-wide Speed Dials	72
Special Case: One-Touch Speed Dials	73
Printing Speed Dial Lists and Labels	74
Off-Site Notification	75
Do Not Disturb	78
Preventing Unauthorized Use of Your Telephone	79
Telephone Locking	80
Call Permissions	80
Class of Service Override	81
Using a Headset	82
With the NBX 3102 Business Telephone	82
General Headset Instructions	83
Returning to the Headset After a Long Delay	84
Palm Integration	84
Getting More from Your Telephone System	85
Listening to Your Messages in Your E-mail or Browser	86
Account (Billing) Codes	86
Caller ID	87
Internal and External Caller ID	87
Calling Line Identity Restriction (CLIR)	87
Call Pickup	88
Directed Call Pickup on a Specific Telephone	89
Group Call Pickup	89
Hunt Groups and Calling Groups	89
Hunt Groups	90
Calling Groups	92
Group Membership	92
Call Park	93
Paging	94
Dialing a Call to a Remote Office	95
Using Unique Extensions	95
Using Site Codes	96
Bridged Extensions	97
Delayed Ringing	97
Using Pulse Dialing	98
Using a Feature Code	98
Using a Mapped Button	98
Using a Personal Speed Dial	98
Additional Applications	99
NBX 3105 and 1105 Attendant Consoles	101
NBX Attendant Console	102
Access Buttons	102
Feature Buttons	102
Attendant Console Labels	105
Complement Attendant Software	106
Managing Calls	107
Telephone Installation and Maintenance	109
Connecting the Telephone	109
Installing the 3102 Telephone Label Plate	111
Attaching and Adjusting the 3101/3102/3105 Support Bracket	111
Attaching and Adjusting the 1102/2101/2102 Support Bracket	113
Low-Profile and High-Profile Positions	113
Wall-Mount Position	114
Security Wall-Mount Bracket	115
Opening the 3105 Attendant Console Label Cover	115
Moving Your Telephone	115
Swapping Telephones	115
Cleaning Your Telephone	116
Troubleshooting Problems	116

Match case Limit results 1 per page

NDEX

123

forgotten

41, 42

security tips

permissions

allowed calls

viewing your call permissions

personal greeting

changing

setting the first time

personal speed dial buttons

1102, 2102, and 2102-IR Business Telephone

3102 Business Telephone

personal speed dial numbers

personal voice mail group lists

creating

modifying

phantom mailboxes

picking up calls

placing calls on hold

See hold

position, wall-mount bracket

114

printing speed dial lists

private messages

problems, solving

109

Program button

1102, 2102, and 2102-IR Business

Telephones

3102 Business Telephone

programmable Access buttons

1102, 2102, 2102-IR Business Telephones

1102, 2102, and 2102-IR Business

Telephones

1105 Attendant Console

104

2101 Basic Telephone,

3101 and 3101SP Basic Telephone

3101 and 3101SP Basic Telephones

3102 Business Telephone

19, 21

3105 Attendant Console

103

public address system

pulse dialing

putting calls on hold

See hold

Quick Reference sheets

receptionist

and the Attendant Console

102

and the Complement Attendant Software

(CAS)

106

definition

Redial button

1102, 2102, and 2102-IR Business

Telephones

3102 Business Telephone

redialing calls

Release button

1102, 2102, and 2102-IR Business

Telephones

3102 Business Telephone

releasing calls with headset

relocating telephones

115

remote notification

remote offices, calling

replying to voice mail messages

ringer

tone, choosing

volume

ringing

delayed

Do Not Disturb

RJ-11 jack caution, avoiding use with NBX

telephones

110

RJ-45 jack caution, using instead of RJ11

110

scroll buttons

1102, 2102, and 2102-IR Business

Telephones

2101 Basic Telephone

3101 and 3101SP Basic Telephones

3102 Business Telephone

security

passwords

preventing unauthorized outbound calls

telephone line on multiple telephones

wall-mount bracket, 1102, 2102, 2102-IR

115

sending messages

shared telephone lines

bridged extensions

delayed ringing

hunt groups

Shift button

1105 Attendant Console

104

3105 Attendant Console

103

simultaneous paging

site codes

soft buttons

1102, 2102, and 2102-IR Business

Telephones