3Com 3102 User Guide - Page 57
Using the NBX Telephone Display Panel, Call Logs, Directory, Personal Speed, Dials
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Using the NBX Telephone Display Panel Using the NBX Telephone Display Panel 57 Table 11 Managing Multiple Calls on the NBX 2101 Basic Telephone (continued) Line A On hold Line B Ringing On hold On hold Active or on On hold hold How to Manage New Calls If you have placed one call on hold: ■ And you do not hang up the handset, and the other line rings, press Call Toggle to return to the call on hold. Then press Call Toggle to answer the incoming call. ■ And you do hang up the handset and the other line rings, pick up the handset to connect to the incoming call. Press Call Toggle to switch calls. If you have placed two calls on hold: ■ And you do not hang up the handset, press Call Toggle to return to the call you most recently placed on hold. Then press Call Toggle again to return to the line you first placed on hold. ■ And you do hang up the handset, pick up the handset to return to the call you most recently placed on hold. Then press Call Toggle to be connected to the line you first placed on hold. If a third call comes in while you have one active call and one on hold, or two calls on hold, the system forwards the third caller directly to your call coverage point. See "Setting Your Call Coverage Point" in Chapter 7 for call forwarding details. See also "Status Icons" in Chapter 5 for the indicators in the NBX 2101 Basic Telephone's display panel during these calls. Use the telephone display panel of your NBX Telephone to dial a number: ■ Call Logs - Logs of the most recent calls to and from your telephone (Missed Calls, Answered Calls, Dialed Calls). ■ Directory - A list of the users on your system and their extensions ■ Personal Speed Dials - A list of personal speed dial numbers that you have set in NBX NetSet > Speed Dials ■ System-wide Speed Dials - A list of the system-wide speed dial numbers set by your administrator. You can print and view these numbers in NBX NetSet > System Speed Dials.