3Com 3102 User Guide - Page 57

Using the NBX Telephone Display Panel, Call Logs, Directory, Personal Speed, Dials

Page 57 highlights

Using the NBX Telephone Display Panel Using the NBX Telephone Display Panel 57 Table 11 Managing Multiple Calls on the NBX 2101 Basic Telephone (continued) Line A On hold Line B Ringing On hold On hold Active or on On hold hold How to Manage New Calls If you have placed one call on hold: ■ And you do not hang up the handset, and the other line rings, press Call Toggle to return to the call on hold. Then press Call Toggle to answer the incoming call. ■ And you do hang up the handset and the other line rings, pick up the handset to connect to the incoming call. Press Call Toggle to switch calls. If you have placed two calls on hold: ■ And you do not hang up the handset, press Call Toggle to return to the call you most recently placed on hold. Then press Call Toggle again to return to the line you first placed on hold. ■ And you do hang up the handset, pick up the handset to return to the call you most recently placed on hold. Then press Call Toggle to be connected to the line you first placed on hold. If a third call comes in while you have one active call and one on hold, or two calls on hold, the system forwards the third caller directly to your call coverage point. See "Setting Your Call Coverage Point" in Chapter 7 for call forwarding details. See also "Status Icons" in Chapter 5 for the indicators in the NBX 2101 Basic Telephone's display panel during these calls. Use the telephone display panel of your NBX Telephone to dial a number: ■ Call Logs - Logs of the most recent calls to and from your telephone (Missed Calls, Answered Calls, Dialed Calls). ■ Directory - A list of the users on your system and their extensions ■ Personal Speed Dials - A list of personal speed dial numbers that you have set in NBX NetSet > Speed Dials ■ System-wide Speed Dials - A list of the system-wide speed dial numbers set by your administrator. You can print and view these numbers in NBX NetSet > System Speed Dials.

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Using the NBX Telephone Display Panel
57
See also
“Status Icons”
in
Chapter 5
for the indicators in the NBX 2101
Basic Telephone’s display panel during these calls.
Using the NBX
Telephone
Display Panel
Use the telephone display panel of your NBX Telephone to dial a number:
Call Logs
— Logs of the most recent calls to and from your telephone
(Missed Calls, Answered Calls, Dialed Calls).
Directory
— A list of the users on your system and their extensions
Personal Speed
Dials
— A list of personal speed dial numbers that
you have set in
NBX NetSet > Speed Dials
System-wide Speed Dials
— A list of the system-wide speed dial
numbers set by your administrator. You can print and view these
numbers in
NBX NetSet > System Speed Dials.
On hold
Ringing
If you have placed one call on hold:
And you
do not
hang up the handset, and the
other line rings, press Call Toggle to return to the
call on hold. Then press Call Toggle to answer
the incoming call.
And you
do
hang up the handset and the other
line rings, pick up the handset to connect to the
incoming call. Press Call Toggle to switch calls.
On hold
On hold
If you have placed two calls on hold:
And you
do not
hang up the handset, press Call
Toggle to return to the call you most recently
placed on hold. Then press Call Toggle again to
return to the line you first placed on hold.
And you
do
hang up the handset, pick up the
handset to return to the call you most recently
placed on hold. Then press Call Toggle to be
connected to the line you first placed on hold.
Active or on
hold
On hold
If a third call comes in while you have one active call
and one on hold, or two calls on hold, the system
forwards the third caller directly to your call
coverage point. See
“Setting Your Call Coverage
Point”
in
Chapter 7
for call forwarding details.
Table 11
Managing Multiple Calls on the NBX 2101 Basic Telephone (continued)
Line A
Line B
How to Manage New Calls